Hôtels avec Spa à Gauteng, Afrique du Sud

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

A Truly Exceptional Stay at Fairlawns Boutique Hotel My recent stay at Fairlawns Boutique Hotel in Johannesburg was nothing short of outstanding. From the moment I arrived, I felt enveloped in an atmosphere of calm, luxury, and genuine hospitality. This is the kind of property that doesn’t just meet expectations — it elevates them. I was booked into one of the Villa Suites, and it was an experience in itself. The suite was beautifully appointed, spacious, and thoughtfully designed, blending elegance with comfort in a way that felt both indulgent and homely. Every detail from the plush furnishings to the serene garden views contributed to a sense of effortless relaxation. It truly felt like a private sanctuary. The service throughout my stay was impeccable. Staff members were warm, attentive, and intuitive without ever being intrusive. Whether it was assistance with luggage, dining recommendations, or simply a friendly check‑in to ensure everything was perfect, the team consistently delivered with professionalism and charm. The hotel grounds are equally impressive. Lush, tranquil, and meticulously maintained, they create a peaceful escape that feels worlds away from the bustle of the city. It’s the ideal setting for unwinding, whether by the pool, in the spa, or simply strolling through the gardens. Dining at Fairlawns was another highlight. The food was beautifully presented and full of flavour, with a menu that balances creativity and comfort. Every meal felt like a treat. Overall, Fairlawns Boutique Hotel offers an exceptional blend of luxury, privacy, and heartfelt hospitality. My stay in the Villa Suite was unforgettable, and I would recommend this hotel without hesitation to anyone seeking a refined and restorative escape in Johannesburg.

Excellent location. 10min to airport by free shuttle that runs every 30min. Friendly staff from reception to porter to shuttle driver. Hotel is beautiful, lovely opulent decor. Bed massive, delux comfort. Mattress and pillows just perfect. Bathroom very roomy with shower and bath, nice bath amenities. Will definately stay again.

J'ai séjourné ici pendant deux semaines et j'ai adoré ! Je suis restée plutôt tranquille et je ne suis pas sortie, car j'étais là pour me détendre. Je me suis sentie en sécurité et très à l'aise. La chambre était propre et sentait divinement bon ! Il y avait un joli balcon vitré, très agréable pour profiter du beau temps. La salle de bain était bien équipée, avec un bon choix de thés et de cafés. J'étais ravie de mon choix de chambre. Je pense que la prochaine fois, j'opterai pour un appart'hôtel, car j'ai toujours acheté ma propre nourriture 😄. Il y a une navette gratuite toutes les heures pour Nelson Mandela Square, que j'ai utilisée. Il y a une piscine visible depuis mon balcon et une salle de sport en face de ma chambre, mais je n'ai pas utilisé ces installations. Tout le personnel était très aimable, attentionné et serviable. Je recommande vivement cet endroit.

C'est un super hôtel, bien situé. L'enregistrement s'est bien passé, mais le service en chambre est un peu lent. Le ménage est excellent, je les apprécie beaucoup. Les installations sont excellentes, mais je n'ai pas aimé la piscine, toujours bondée. Certains n'étaient même pas clients de l'hôtel. Du coup, laisser ses affaires traîner n'est pas très sûr. Il faut tout ranger à chaque fois qu'on va aux toilettes. La piscine n'offrait pas d'espace pour se détendre, surtout l'après-midi. Le bar met un peu de temps à préparer les boissons. Le serveur était formidable. Je n'ai pas apprécié l'heure de départ. 10 h, c'est trop tôt et ils n'étaient pas prêts à prolonger d'une heure. Je ne pense pas que je réserverai à nouveau. Problèmes de sécurité. Si d'autres personnes n'avaient pas autant accès à l'hôtel, j'y retournerais volontiers.

After a long day I was getting ready to have a hot bubble bath only to find out that there was no hot water. The maintenance staff came to check and casually told me to wait 40 minutes for the water to heat up. It was so late and I was so tired. We ended up having to move to a different room with hot water, only to find out later that night that there were monkeys on the roof making so much noise throughout the night and there was very loud music going into the night from a neighboring property. Safe to say we didn't get much sleep. Not to mention the food we ordered from the restaurant was horrible, the fish was not fresh and the chips were undercooked. The salad was also terrible. We didn't even bother to stay for breakfast after it had taken more than an hour to get someone to fix the broken hair dryer and deliver my pillow which I had left in the previous room. The staff clearly do not care. Our spa treatments were also not that great. I'm quite disappointed as I've heard such good things about this place and I won't be returning. The location is great but for the price I don't think its worth it.

Le Southern Sun Rosebank est un endroit merveilleux pour rester. Le personnel va au-dessus et au-delà pour faire sentir ses clients confortables, toujours offrant un service amiable avec un sourire. Les chambres sont propres, modernes et très confortables, ce qui permet de se détendre après un long jour. L'hôtel est idéal, avec un accès facile aux zones commerciales, aux restaurants et aux attractions clés, ce qui vous rend très confortable pour vos affaires ou pour vos loisirs. Le restaurant est un autre accent frais, délicieux et avec une grande variété pour s'adapter à différents goûts. Ce qui semble vraiment évident, c'est l'attention au détail et la qualité cohérente du service, tout se sent bien géré et conçu pour garantir une expérience agréable. Globalement, Southern Sun Rosebank offre un excellent séjour et est certainement un endroit à visiter à nouveau.

L'hôtel est un des séjours préférés. Les chambres sont impecablement propres et magnifiquement spacieuses, facilement classées parmi les meilleurs hébergements d'hôtel que j'ai connus lors de mes visites à Johannesburg. L'attention au détail et l'engagement à la confort des clients sont évidents dans tous les aspects de cet étonnant établissement. De la chaleureuse réception de la table de front aux chambres bien désignées et confortables, cet hôtel a dépassé mes attentes et a consolidé sa position comme l'un des meilleurs endroits préférés pour rester dans la ville. Bien que les salles de bains ont besoin d'un peu de modernisation, Je suis sûr que je reviendrai à cet hôtel lors de mes prochaines visites à Johannesburg.

J'ai séjourné ici à deux reprises avant de prendre l'avion et j'ai été très impressionné. Excellent rapport qualité-prix et personnel très serviable. J'ai également profité d'un agréable massage au spa et dîné au restaurant. Ils ont même pu faire ma lessive en urgence. Le seul bémol : le nombre de prises électriques à côté du lit est insuffisant.