Pros:
1. The location - it is within walking distance to R&F Mall, City Square and Komtar JBCC. (Roughly about 1.8km all sheltered link bridge). It is convenient to find plenty of food choices and to shop for clothes. I watched a late night movie at R&F Mall and there's a special link bridge at level 8 that connects to level 3 of the mall.
2. The facilities - This looks like a relatively new development. The gym is spacious and well equipped. Being a regular gym goer, I'm happy I did not skip any gym day while staying here.
3. The parking - For those who are driving/riding, you will be pleased that the carpark is well guarded. Guests will need to tap their special carpark access card to enter. This is good for peace of mind.
Cons:
1. Light seeping through the bedroom curtain. If you want to experience total darkness while sleeping, you will realise that it is not possible due to a design flaw in the curtain only in the bedroom. The curtain at the living room is good.
2. The cleanliness I did not give full marks because there are dusts and particles on the floor. There is also an odd smell whenever I enter the room. (It was gone after i opened the balcony and aired the place for a few hours)
3. The air-con temperature could not be adjusted. It is fixed at 20 degrees.
4. I paid extra for the sea view. However, It is mostly blocked by the adjacent blocks. (I've attached a view from my balcony)
Would I come back? Absolutely! Hopefully I can get another unit with adjustable aircon. I find the view not that important as I dont spend anytime at the balcony.
Stayed during CNY and very thoughtful for the Hotel to provide mandarin oranges and chocolate coin and letter.
The only cons is the room we are staying in was facing the road, hence, in the night, we can hear traffic noises.
Hôtel à proximité de City center of Johor Bahru,Johor Bahru78 % des visiteurs choisissent cette zone
XXiaobin2024.05.10
L'état général est bon ; tout a répondu à mes attentes pour une chambre d'hôtel standard.
Il y a cependant une chose qui ne me satisfait pas : j'ai réservé une chambre pour trois adultes, mais les équipements fournis ne sont que pour deux personnes (deux paires de chaussons, deux brosses à dents, deux serviettes, etc.). Il n'y a pas de numéro de téléphone pour appeler la réception, je suis donc descendu personnellement pour les informer de la situation. Le personnel a promis d'envoyer les objets manquants dans notre chambre plus tard, mais personne n'est venu du tout.
Hôtel à proximité de City center of Johor Bahru,Johor Bahru78 % des visiteurs choisissent cette zone
WWendyYap2023.03.19
Très bien, j'aime cet hôtel depuis que je suis dehors puis que j'y entre jusqu'à l'intérieur de la chambre, tout est juste magnifique et de bonne qualité. Je reviendrai totalement !!
Nous avons tellement apprécié notre séjour dans cet hôtel !! :)
Convenient location just opposite Mid Valley Southkey. Free shuttle service from hotel to mall every hour. Cozy ambience. Beautiful lobby and pool area. Room is decent size. Aircon not as cold and bath towel was slightly damaged. Housekeeping unresponsive after numerous calls. But overall nice hotel to stay in.
Hôtel à proximité de City center of Johor Bahru,Johor Bahru78 % des visiteurs choisissent cette zone
AAdillawati2026.02.15
This was my first stay at Sheraton Hotel Johor Bahru, and as someone who places a lot of value on customer service, the team genuinely exceeded my expectations. Across multiple departments, the staff consistently showed a positive attitude, thoughtful consideration, and a clear willingness to go the extra mile for guests.
During breakfast, staff regularly greeted us and checked in to see if we needed anything. Even during peak hours, another team member managed the lift flow smoothly so the lifts could be used more efficiently. I also appreciated how staff didn’t just point us in a direction—they guided and accompanied us to available tables, which made the whole experience feel warm and well-organised.
My family was especially tired after arriving late at night, and we were momentarily lost while trying to find the reception lobby on Level 5. The security guard responded to our questions with patience and grace, and that same welcoming energy continued during check-in. The guest relations officer answered my breakfast questions with such kindness and a big smile—even when I was experiencing serious brain fog (lol!).
It’s these small, consistent acts of care—paired with genuine positivity—that set this hotel apart.
I also completely understand how Sheraton Hotel Johor Bahru lives up to its reputation as a family-friendly hotel. We spotted the kiddie pool with water slides, and Mizan had an absolute blast splashing and playing there. The pool area itself felt thoughtfully planned—well laid out, with facilities that made it easy to enjoy the space while still feeling calm and relaxing.
The room delivered too, especially in comfort and cleanliness. The bed was incredibly inviting (the kind you immediately want to melt into), and the overall bedroom layout felt cozy and well designed—simple, comfortable, and easy to settle into after a long day.
One more thoughtful touch that really stood out: the hotel even had a balloonist on-site creating balloon designs for the children. Honestly—what family-friendly hotel goes the extra mile to do that? It was such a simple but brilliant idea, and you could see how much it delighted the kids. His balloons definitely made the young guests happy, and it added an extra layer of joy to the whole stay.
Unmatched customer service, family-friendly facilities, and cozy hotel rooms all in one place? Sheraton JB tops my list.
Hôtel à proximité de City center of Johor Bahru,Johor Bahru78 % des visiteurs choisissent cette zone
AAngela TMY2026.02.02
Had always stayed in this hotel when we are at JB. Location was good as walked 10 mins to KSL only. Room price was reasonable and single bed was big tat 2 pax can sleep on it
This time tried to dive at the Chinese restaurant. Peking Duck and black truffle prawns was good.
Hôtel à proximité de City center of Johor Bahru,Johor Bahru78 % des visiteurs choisissent cette zone
Jjuney222026.02.03
La location de l'hôtel est bonne. Juste à l'opposé du centre commercial et pas si occupé. À l'en bas de l'hôtel, il y a des restaurants- coréen, Dim Sum, Dessert, Kopitiam et Café. L'intérieur de l'hôtel est assez vieux avec une combinaison de meubles anciens et modernes. La chambre est propre, mais nous n'aimons pas la porte adjacente au milieu.
Hôtel à proximité de City center of Johor Bahru,Johor Bahru78 % des visiteurs choisissent cette zone
UUtilisateur anonyme2026.01.03
Location is good. Indian lady at the front desk was quite unfriendly and not service orientated. The other Indian guy was much better. Room is big but the floor is quite sticky. Feels abit dirty and uncomfortable to let our 1 year old crawl on the floor. The room aircon is also noisy. Soundproofing is also quite bad as can hear upstairs dragging chairs and opening doors.
Overall ok for non picky travellers as the location is good.
Hôtel à proximité de City center of Johor Bahru,Johor Bahru78 % des visiteurs choisissent cette zone
IInvité2026.01.26
I recently stayed at this hotel and I can’t say enough good things about the experience. While the hotel itself is very well-maintained and conveniently located, it was the exceptional service that really set it apart.Every staff member I encountered was professional, warm, and attentive!
Excellent
1362 évaluations
9.2/10
Prix à partir de
VND 2 370 509
par nuit
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9.2/10
Excellent
IInvitéI recently stayed at this hotel and I can’t say enough good things about the experience. While the hotel itself is very well-maintained and conveniently located, it was the exceptional service that really set it apart.Every staff member I encountered was professional, warm, and attentive!
Hôtel dans City center of Johor Bahru, Johor Bahru
Prix par nuit à partir de :VND 2 370 509
8.9/10
Très bien
DDaddy-VicStayed during CNY and very thoughtful for the Hotel to provide mandarin oranges and chocolate coin and letter.
The only cons is the room we are staying in was facing the road, hence, in the night, we can hear traffic noises.
IInvitéHotel is located near to shophouses, convenient to buy daily needs. 10mins drive to Desaru Coast.
Good staff service and scrumptious breakfast.
Birthday cake provided as per requested.
Need to pay for carpark rm7/day.
Bathroom sewage system can be better.
AAdillawatiThis was my first stay at Sheraton Hotel Johor Bahru, and as someone who places a lot of value on customer service, the team genuinely exceeded my expectations. Across multiple departments, the staff consistently showed a positive attitude, thoughtful consideration, and a clear willingness to go the extra mile for guests.
During breakfast, staff regularly greeted us and checked in to see if we needed anything. Even during peak hours, another team member managed the lift flow smoothly so the lifts could be used more efficiently. I also appreciated how staff didn’t just point us in a direction—they guided and accompanied us to available tables, which made the whole experience feel warm and well-organised.
My family was especially tired after arriving late at night, and we were momentarily lost while trying to find the reception lobby on Level 5. The security guard responded to our questions with patience and grace, and that same welcoming energy continued during check-in. The guest relations officer answered my breakfast questions with such kindness and a big smile—even when I was experiencing serious brain fog (lol!).
It’s these small, consistent acts of care—paired with genuine positivity—that set this hotel apart.
I also completely understand how Sheraton Hotel Johor Bahru lives up to its reputation as a family-friendly hotel. We spotted the kiddie pool with water slides, and Mizan had an absolute blast splashing and playing there. The pool area itself felt thoughtfully planned—well laid out, with facilities that made it easy to enjoy the space while still feeling calm and relaxing.
The room delivered too, especially in comfort and cleanliness. The bed was incredibly inviting (the kind you immediately want to melt into), and the overall bedroom layout felt cozy and well designed—simple, comfortable, and easy to settle into after a long day.
One more thoughtful touch that really stood out: the hotel even had a balloonist on-site creating balloon designs for the children. Honestly—what family-friendly hotel goes the extra mile to do that? It was such a simple but brilliant idea, and you could see how much it delighted the kids. His balloons definitely made the young guests happy, and it added an extra layer of joy to the whole stay.
Unmatched customer service, family-friendly facilities, and cozy hotel rooms all in one place? Sheraton JB tops my list.
Hôtel dans City center of Johor Bahru, Johor Bahru
Prix par nuit à partir de :VND 3 473 693
7.3/10
PPangSaiZuaThere are alot of eateries and restaurants nearby. Small and decent room. The toilet is big with awesome rain shower.
However, the 2nd floor surface area is not even. Walk with caution. The door locking also seems to be outdated using physical key. Otherwise a very decent stay and walking distance to Sutera mall (less than 10min)
OOlive erL'hôtel est ancien mais bien soigné.
Le prix du petit déjeuner est surprix. J'ai payé Rm50.88 par repas pour mon enfant de 7 ans. Et les variétés du petit déjeuner sont très normales, très limitées.
L'environnement à manger est également très méchant, les gens font la queue pour 10-15mins juste pour obtenir les omelettes. Probablement en raison de longues vacances, il est difficile de trouver un table pour se sider et manger. Déficience des travailleurs pour nettoyer le table et pour nettoyer la chambre aussi. Notre chambre n'a pu être propre qu'à 17 h.
La chambre est propre, le personnel est amiable à aider.
L'hôtel propose aussi de nombreuses autres activités.
XXiaobinL'état général est bon ; tout a répondu à mes attentes pour une chambre d'hôtel standard.
Il y a cependant une chose qui ne me satisfait pas : j'ai réservé une chambre pour trois adultes, mais les équipements fournis ne sont que pour deux personnes (deux paires de chaussons, deux brosses à dents, deux serviettes, etc.). Il n'y a pas de numéro de téléphone pour appeler la réception, je suis donc descendu personnellement pour les informer de la situation. Le personnel a promis d'envoyer les objets manquants dans notre chambre plus tard, mais personne n'est venu du tout.
Hôtel dans City center of Johor Bahru, Johor Bahru
Prix par nuit à partir de :VND 1 244 422
8.1/10
Très bien
IInvitéWe went to Tunamaya with a very low expectation considering more negatives than positives reviews by others.
Our check in process were seamless & fast. We took the family room with queen and single bed just nice for a small family
Room were clean to our surprise, just that the bathroom sink looked worn out with many years of usage and a leaking aircond which they fix it promptly. Breakfast was decent, enough food for everyone
We have no other complaints given the cleanliness of room, a beach front room view and a private beach. We also love the seafood at Desaru Corner which we ate dinner all the time for 3 days - just 9 minutes away by car
Of course, we have to go home with Baby Kai! As a souvenir for my little one on our memories in Tunamaya
UUtilisateur anonymeHotel stay is over all good experience , it has all the facilities required especially Spices restaurant is good for Indian food . it has Splash water park which is free for the guests in the. hotel.
Llilaobuhere over the new year's. anantara was exceptionally quiet and peaceful compared to other resorts in the vicinity. we were disappointed by the food served at at sea,salt.sand... burger was cooked till dead dry, and their ”dark chocolate gelato” turned out to be low quality milk chocolate. our room experienced water supply loss in the evening for about an hour.
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