I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant.
Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction.
The room was great, wonderful view, bed/bedding was comfortable, shower was amazing.
Customer service in the morning wasn't all that great.
I had such a great experience staying at the Hilton Dallas Lincoln Centre! The staff was super friendly and made check-in a breeze. My room was spacious, clean, and very comfortable – I felt right at home. The hotel itself is beautiful, and I loved the amenities, especially the pool and fitness center.
The location couldn’t be better – it’s just a short walk to the Galleria Dallas, so there’s tons of shopping, dining, and things to do nearby. Plus, there are great dining options right in the hotel, which made it really convenient.
I’d definitely recommend this hotel to anyone visiting Dallas. It’s a perfect spot for both business and leisure!
The workers were very nice, but the hotel is a little outdated and some parts were being renovated. For the price I paid I would expect a little better. But the front desk workers were very friendly and helpful. And it was close to the airport.
Excellent séjour !
L'hôtel est très unique, il vous permet de rester à nouveau pour l'atmosphère et le design.
Located in a business area, could be quiet on the weekend
Hôtel à proximité de Downtown Houston,Houston47.1 % des visiteurs choisissent cette zone
VValla2025.08.18
Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy.
For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred.
I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist.
The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.
VVallaSituated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy.
For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred.
I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist.
The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.
HH KBreraCe n'est pas le plus grave éclat que j'ai jamais eu, les photos ne trompent pas tellement comme un hôtel et un hôtel, c'est plus probable un motel de 5ème niveau si trompent si cher pour la qualité des chambres réelles. La ligne téléphonique était morte, j'ai dû entrer dans le lobby pour le service , je vais apprécier ce lieu - 1000 si possible , l'emplacement est super mais aucun contrôle de qualité de stationnement ne peut conduire et utiliser une présomption d'être une plage privée pour les invités, au check
J'ai demandé un certain type de référence # et ou de déclaration et il m'a été dit de demander trip.com pour mon temps de vérification et ou de vérifier la déclaration après cette lacune
De honnêteté de la remise je me suis très préoccupé de payer pour le temps supplémentaire et ou incidents que je n'ai jamais utilisé et quand je demande une sorte de preuves et ou une déclaration imprimée, ils appellent la sécurité pour me chasser et si ils n'ont pas été parce que j'ai inturné mon téléphone camera sur
IInvitéThis is a great property, really good condition for a 100+ year old building. Great care taken to maintain the old feel of the historic stockyards. Staff was very friendly, and the restaurant and bar was great. I highly recommend.
IInvitéMy daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.
IInvitéLa chambre était très belle et mise à jour. La situation était excellente et à une distance de marche au concert Kid Rock. Il était sur la voie navigable, donc il a fait la marche agréable ....proche des restaurants aussi. Le parking dans le garage de l'hôtel est abordable à 17 $ pour 24 heures.
UUtilisateur anonymeLa décoration de l'hôtel est très conçue pour les arts de la littérature, les installations de la chambre sont généralement à l'aise, la comodité est générale, le bruit de l'air conditionné est très élevé. Le petit-déjeuner est pas bon, le stationnement est gratuit, le voyage est plus pratique.
IInvitéNous avons eu beaucoup de problèmes. Les ascenseurs ont travaillé sporadiquement. Lorsque nous montons les 3 pistes, nous n'avons pas encore pu entrer. Les portes étaient fermées et nous avons dû frapper la porte pour que quelqu'un ouvre la porte de l'intérieur. Nous n'avons eu qu'un rouleau de papier toilette pour 3 nuits. Pas de rouleau supplémentaire dans la chambre pour nous. Le service aux bars n'était pas grand. Les employés semblaient trop travaillés et ne semblent pas heureux d'y être.
EExpatCambria is a newer hotel amidst the redevelopment projects taking place near Rainey Street, a historic landmark of homes turned into entertainment venues. Cambria is opposite side of the spectrum with innovative decor and relaxation. Note that parking costs 49USD per day with valet access only. We chose not to rent a car based on our needs in Austin. Came to visit my son and his family with my eldest son, so we wanted to have some options near nightlife activities. Local drivers shared info on the changes made to the nearby historic street, and staff was friendly with all needs. The water statiins were a plus. Where I think Cambria can improve is in the price of the rooms, menu items and operation hours of their lobby bar/roof bar since staff was short during our stay. Walking to the entertainment street required the back alley short trek, and that aspect took away from the lush atmosphere of the hotel. Grafitti and Limestone hotel venues can easily adjust their marketung strategies towards in-house entertainment along with the Valet arrangement to flow more smoothly and affordably. It’s a lovely hotel which can become full circle staycation with a few adjustments regarding that aspect. New business developments working alongside grass roots businesses is key to smooth changes for both visitors and long-time locals. The pool atmosphere is great, the gym is clean, and the first floor waiting area an easy meeting spot.
IInvitéHad a quick work trip and was looking for a place that I could get easily back and forth to and from the airport. Grateful for the shuttle service provided by the hotel and for the driver Perry. He is truly a gentleman who cares about his passengers. Quite thoughtful. Given some of the reviews, I was little concerned arriving at the hotel BUT I could not have been more pleasantly surprised. It seems some of the reviews may be for some of their other locations which share the same name. This hotel was spotless. It is less than a year old. The rooms are spacious, clean, comfortable bedding, pillows, lots of outlets and USB ports throughout, and the bathroom stocked with Dove hand wash, lotion, shampoo, and soaps. The common areas are also great--the gym, the bathrooms, the coffee/tea area, etc. They are well designed and equipped with plenty of seating and charging capability. Also, I want to give a shout out to front desk clerk Cindy. She was working extremely long hours each day I was there and helpful at every turn when I had a question. Others mention the noise of the nearby interstate--that was not a problem for me as I travel so much that I bring with me a hand sized white noise machine. Makes a huge difference. Would stay here again.
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