Hôtels avec petit déjeuner à Comté du Devon, Royaume-Uni

Not very clear where reception was. Eventually got to my room in the “Lodge”. A bit tired but functional. Bed hard as a board. Couldn’t turn shower off had to get the receptionist who also struggled but managed eventually. However good location although no views from the North Lodge other than the car park.

Cost wise it was reasonable, and the location is bang in the middle of Plymouth shopping area. Parking is right under the hotel, and check in was quick. Room was very tidy and spacious, and cool enough but no air conditioning., just fan. Staff were all lovely, bar staff, reception and service staff, notably Christopher at breakfast who went out of his way to entertain my little girl. Food wise was OK, but 2 complaints. The breakfast orange juice is not fresh, or it's watered down, not nice. And for evening meal I ordered fish and chips, and it was a SLIVER of fish in batter....which for the cost was ridiculous. The staff were very understanding, but the kitchen should definitely seen a new supplier. Overall, it was a lovely stay and would definitely go back...my gripes are purely for management if they wish to address them for future guests. Recommend.

The hotel is in a very good location. It was only 10 minutes away from the beach and 15 minutes away from the shops and cafes, which was very good. We enjoyed the entertainment we had at the hotel ever night. The staff was very helpful and friendly. I couldn't fault them at all. The only problem with the hotel was the toilet in our room was very small 🙄 you couldn't swing a cat in it. And the cleaner didn't come to do our room or replace any towels the 6 nights we were there. Part from that we had a lovely stay and we will come back again.

I booked the hotel as I needed somewhere to stay en route to south Devon agter collecting my son from a late flight at Bristol airport, so our stay was short, and overall I was pleasantly surprised by the hotel. We arrived at 1:15am and there were a few things that could be improved - very tired after a very long day and a late drive, I found the instructions to find our room qyite confusing. On the paper with instructions it had the building names, but in the dark you can't see these, so it took us some trial and error to find our room. The room itself was clean and comfortable (albeit very warm and needing the window opening), as was the bathroom. My biggest concern was that I saw there was a kettle, but after searching numerous places I couldn't find a cup or glass to have some water to take my nighttime supplements, or to have something to drink in the night (I had to return to the car to get my water bottle). At receptionnin the morning I asked if there should be glasses or cups on the room, but the receptionist didn't seem to think there would be, whcih i found a bit odd. It was only on returning to my room and reading the welcome folder that I saw mention of a drawer where I'd find tea cups etc. Then sure enough I saw it marked clearly and found it. This was my mistake of course, however I would suggest that, baring in mind some travellers arrive late at night and basically want to roll into bed on arrival, it would be helpful to have some glasses or something left visible, so that clients don't have to search for them when they can barely keep their eyes open! Other than this though, I found our stay to be very pleasant, and I was impressed that the cooked breakfast was made to order, fresh and hot. Overall a good stay, just a few things that could be improved to make it easier for those arriving outside if reception opening times.

We stayed in two King rooms with balconies as a family and overall the hotel has a lot going for it. The location is fantastic — right in the heart of Exeter, perfect for walking everywhere. The hotel itself looks great, especially the sky bar on the top floor. The views are excellent, the drinks are very good, and the service up there was genuinely friendly and attentive. We also grabbed some nibbles in the downstairs restaurant and both the food and service were solid. The rooms were clean, spacious, and the balconies were a nice touch. Everything felt modern and comfortable. The only real downside — and it’s a big one — is the front desk service. For a hotel at this price point (and especially as an IHG property), it really let the whole place down. The staff were slow, not particularly knowledgeable (and I hate to add, not the ”quickest”), and quite short/rude at times. We were told when checking in that we’d get late checkout as IHG members, but when we returned later a different staff member had no idea what we were talking about and seemed confused about how to handle it. She eventually offered only one room until 12pm, which after a 3pm check-in really doesn’t feel like proper late checkout. We travel a lot and the front desk experience here was noticeably below standard. The rest of the hotel (rooms, bar, restaurant, location) is genuinely good, but the poor front-of-house service is what we’ll remember most. Would I stay again? Probably, because of the location and the rooms, but I really hope they sort out the front desk training and attitude.

Great location views from the room were fantastic Only downside is the price of parking at the hotel so had to use a different location for that

Nous avons séjourné dans une salle de club familial avec notre grand-père de 3 ans. La salle était énorme avec 3 portes françaises qui mènent à un grand balcon et à un magnifique jardin et vue sur la mer. La piscine chauffée était superbe. Notre seule niggle serait que, en raison de la nature amical du chien de l'hôtel, il y avait peut-être naturellement des cheveux de chiens dans le bar/salle de manger et la douche aurait pu bénéficier d'une profonde propreté. Le parking était super et le personnel était aimable et aimable.

The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation. Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before. Breakfast was good, although I’ve had better.

Je suis un invité de retour. L'hôtel est situé à la fin de la rue principale de Totnes. Il est un hôtel et un bar occupés, servant de nourriture. Le bâtiment est ancien avec une échelle centrale qui conduit aux chambres. Les chambres sont très propres, décorées de façon délicieuse et les lits sont confortables.. Le restaurant est très confortable et très confortable. L'une des raisons les plus importantes pour revenir ici est le service clientèle. Le personnel ici est vraiment accessible et amiable. Toute question que vous ayez à poser à votre séjour, ils feront tout leur possible pour vous aider à résoudre. T ont séjourné dans d'autres hôtels etc si il n'y a pas de vacances ici mais à partir de mon expérience si vous aimez un environnement relaxé, belles chambres, emplacement Totnes comme base, alors c'est là que vous devriez venir . Il est aussi à quelques pas du plus beau cinéma que j'ai jamais eu, qui est enfoncé, le long de la principale rue haute, Le parking gratuit est disponible, l'hôtel offre une capacité d'environ 6 voitures à l'arrière de l'hôtel.

The hotel location is very convenient, just 5 min walk to the city centre. There are supermarkets, restaurants and barber shops nearby and make it convenient for short or long stay.