Hôtels avec petit déjeuner à Unguja Ville et Ouest, Tanzanie

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill. Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.

The food was nice and distant from the airport was a good thing as our flight arrived a little after midnight. The staff were very hospitable and courteous.

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

J'ai récemment eu le plaisir de séjourner à l'hôtel Zanzi et je dois dire qu'il a dépassé toutes mes attentes. Dès mon arrivée, le personnel m'a fait sentir comme en famille, m'offrant un accueil chaleureux et un excellent service tout au long de mon séjour. L'hôtel est magnifiquement conçu, alliant confort moderne et touche de charme local, créant une atmosphère relaxante et accueillante. Ma chambre était spacieuse, bien équipée et impeccable, avec une vue imprenable sur les environs. Les équipements sont fantastiques, de la piscine rafraîchissante au délicieux restaurant sur place proposant une variété de plats savoureux. Ce qui ressort vraiment, c'est l'attention portée aux détails : chaque petit aspect a été soigneusement organisé pour garantir une expérience mémorable. L'emplacement de l'hôtel Zanzi est également parfait, offrant un accès facile aux attractions à proximité, ce qui en fait une base idéale pour explorer. Que vous soyez en visite pour affaires ou pour le plaisir, je recommande vivement l'hôtel Zanzi pour un séjour confortable, relaxant et mémorable !

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

The hotel is beautiful. It is located at the heart of Stone town. If you like luxury than this hotel is for you. I’m definitely going to go back. The food and the friendly staff made my stay extra special.

L'hôtel est bien situé, dans la ville de Stone Town, ce qui est pratique pour se déplacer. La chambre, proposée en offre spéciale, se trouvait dans un bâtiment annexe ; elle était assez petite et sans ascenseur. Le service était correct, sans plus. Le plus scandaleux, c'est que le ventilateur de l'hôtel a arraché la moustiquaire pendant la nuit ! La chaînette métallique qui la retenait s'est également cassée ! C'était très dangereux de la voir tomber. Nous avons immédiatement appelé la réception pour signaler le problème, mais ils se sont contentés d'envoyer quelqu'un pour enlever la moustiquaire. Le lendemain, au moment du départ, nous avons de nouveau signalé le problème à la réception. Ils se sont contentés d'un simple « désolé ». Aucune compensation ni explication ne nous ont été proposées ! Je ne reviendrai jamais dans cet hôtel et je ne le recommanderais à personne.

Séjour excellent dans ce charmant hôtel ! Je le recommande vivement. Le rapport qualité-prix était incroyable. Chambre très confortable et propre, emplacement idéal à proximité de tout, dans une rue calme et discrète. Service et assistance exceptionnels de la part de tout le personnel. Arrivé un peu tard pour le petit-déjeuner, espérant pouvoir prendre quelques fruits restants, aucun problème : on m'a servi un petit-déjeuner complet. J'avais besoin d'aide pour récupérer un colis au terminal des ferries, et le réceptionniste est allé le chercher personnellement pour moi à la fin de son service. De nombreux autres exemples de la gentillesse et de la serviabilité du personnel. Je recommande vivement cet hôtel et j'y retournerai sans hésiter.

Excellent emplacement, personnel très serviable, chambre très propre et grande. Excellent petit déjeuner. En plein centre de Stone Town. Très bel hôtel avec des meubles anciens africains avec de très belles pièces. Wifi et climatisation et ventilateurs fonctionnels. Chambre fraîche même avec seulement des pelles, nous n'avons utilisé que des pelles pendant tout le séjour. Fortement recommandé, très satisfait.