Hôtels 5 étoiles à Toscanne, Italie

Il s'agit d'un très vieil hôtel thermal, pas luxueux, la plupart des clients sont des locaux ; la chambre est grande, les installations sont relativement anciennes, mais le lit de style européen avec des rideaux et de très vieilles fenêtres en bois (avec des volets en bois) sont très européens, et les installations de la salle de bain semblent encore des années 70 et 80 ; il est à noter que la salle de piano où est pris le petit déjeuner a une atmosphère royale et aristocratique sur les photos, super 👍

The hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.

L'hôtel est dans la vieille ville de Guyana. Si vous conduisez, vous entrerez dans la zone interdite ZTL. Si vous êtes sur le parking de l'hôtel, vous pouvez vous inquiéter de la pénalité ZTL. Si vous ne voulez pas parler au parking de l'hôtel, parlez à la réception, vous pouvez partir dans une demi-heure. Installations: Bien que l'hôtel soit plus ancien, l'installation globale est plus pratique. Il est également propre.

Ho recentemente soggiornato presso questa struttura termale e, sfortunatamente, l’esperienza non ha soddisfatto le aspettative a causa di diverse criticità riscontrate. In primo luogo, la camera assegnata non disponeva di aria condizionata, un disagio significativo per me, che soffro il caldo anche a temperature moderate (circa 22 gradi). Inoltre, l’assenza di un estrattore d’aria nel bagno ha causato un accumulo di vapore e calore insopportabile dopo l’uso della doccia o dell’asciugacapelli, costringendomi ad aprire le finestre ogni volta che utilizzavo il bagno e prima di andare a dormire per rendere l’ambiente più vivibile. Un ulteriore problema si è verificato con l’erogazione dell’acqua nella doccia: per un certo periodo, l’acqua era praticamente inesistente, causando notevole frustrazione al mio partner, che si trovava a utilizzare la doccia in quel momento. Per quanto riguarda la colazione, i pancake non erano inclusi nel menu standard e dovevano essere acquistati a parte, . Il bar della piscina della struttura si è rivelato altrettanto problematico, con prezzi elevati e un servizio rallentato dalla presenza di poco personale, il che ha comportato tempi di attesa prolungati. Altri aspetti negativi includono la scarsa varietà di canali televisivi disponibili in camera, che ha limitato le opzioni di intrattenimento, e la presenza di polvere sul retro del letto, indicativa di una pulizia non accurata. In sintesi, l’esperienza è stata deludente a causa di carenze infrastrutturali, organizzative e di manutenzione. Raccomando alla gestione di migliorare le condizioni delle camere, come l’installazione di sistemi di ventilazione adeguati, aumentare il personale nel bar e ottimizzare i servizi offerti per garantire un soggiorno più confortevole ai futuri ospiti.

Super helpful staff, swimming pools with a breathtaking view. Rooms with attention to detail and comfortable beds. The staff is attentive to everything Well stocked breakfast and possibility to stay in the spa even after check-out. A spectacle!

地址很難找，停車難（服務生會幫開到停車場，一宿收86歐元），服務一流。

Hotel is in perfect location, have 2 beautiful pools,hotel staff is very helpful and friendly. Room was nice , just windows was dirty, full of child hand prints. During the 3 days of our stay, the maid did not vacuum the floor, as the hotel is near the beach and there was quite a lot of sand in the room.

L'hôtel béné*icie d'un bon emplacement, à proximité des principales attractions et a un *acteur de sécurité relativement élevé ; Une expérience assez étrange a été que le gros membre du personnel italien qui m'a reçu en premier, dont le nom commençait par *, n'a pas respecté le niveau de chambre réservé, après cela, j'ai pris le temps de con*irmer à nouveau la commande de l'hôtel ; et a demandé à une autre personne à la réception. Après que le personnel l'a signalé, le personnel a réattribué une chambre qui correspondait au niveau de réservation et un type de chambre complètement di**érent. En *in de compte, j'ai été assez satis*ait de la chambre. J'espère qu'à l'avenir, le personnel des hôtels italiens sera invité à *ournir aux clients chinois 🇨🇳 des chambres correspondant au type de réservation dans les plus bre*s délais. Nous ne voulons pas perdre le temps de déplacement et l'énergie précieux des clients chinois 🇨🇳. Re*usez d'essayer d'in*luencer la joie impeccable et la bonne humeur des clients chinois 🇨🇳 avec des astuces triviales. Pour votre ré*érence seulement.

房間非常乾淨整潔，床品舒適，衞浴用品齊全，有冰箱。酒店位置優越靠近幾個景點，美術館和百花教堂步行即可。雖然有陽台連廊，特別安全，安靜有利於睡眠。早餐豐富，各種小點心，果汁特別好喝。前台服務人員周到熱情，英語説的很慢清楚，交流無障礙，還給了我佛羅倫薩地圖。堪稱在意大利住過服務最好的酒店。

Very good and considerate staff. Always available. Awesome design and very good lighting and landscaping, albeit a questionable caliber of guests (some hotel guests were staring at me in a way that makes me feel unease and somewhat uncomfortable), but i understand totally it has nothing to do with the hotel itself. Would recommend for people who want a relaxed and laid-back stay in Florence. This is your at-call mini villa here in Florence, very cute backyard and very nice design, and the room was unbelievably comfortable, the shower included. And they had a nice and quiet reading room in the common area, despite the fact that i would recommend the hotel install some anti-UV shades at the place, in general the atmosphere was impeccable. This is the place i want to stay in for 3 months to do some research in.