Hôtels 5 étoiles à Shéfa, Vanuatu

We enjoyed our stay at the resort. However, the service in the restaurant was disappointing. We waited a long time for our food and even saw it sitting on the counter for about ten minutes while all three waiters were standing around, seemingly avoiding their customers. On another day, we specifically asked whether it was still happy hour before ordering drinks, and the waitress confirmed that it was. When she returned with the drinks, she told us that by the time she had gone back to the kitchen, happy hour had already ended. This was frustrating, as it was unclear why she would confirm happy hour and then refuse to apply the discount, especially since it was minimal. When we went to check out, we noticed some inconsistencies on the invoice. There was an extra dinner and drinks charged to our room that we did not order. When we pointed this out, the staff were unable to find a receipt for those charges, so we recommend double-checking invoices carefully. Apart from these issues, our stay was very pleasant. The room was clean, and most of the staff were friendly and welcoming. However, the pool was often occupied by many children whom we suspected were not guests of the hotel

We stayed at Tamanu for 4 nights and thoroughly enjoyed our time there. The room was cozy and beautifully maintained, offering a perfect space to relax. The staff were exceptionally helpful and welcoming throughout our stay. Fiona and Anthony did a fantastic job managing the resort — their attention to detail and warm hospitality really stood out. A special thank you to Anthony, who went above and beyond by personally returning our wallet after we accidentally left it behind in the room. We are truly grateful for such kindness and care. Highly recommend Tamanu for anyone looking for a memorable and stress-free getaway!

L'environnement est bon, la chambre est bien décorée. La table de la canne à l'épicerie recommandée dans le restaurant est suffisante pour trois bouches. Le petit-déjeuner est moins varié.