Nous sommes allés à l'hôtel Royal et nous n'avons pas vraiment su ce qu'on attendait.
Il est installé avec un beau bâtiment.
L'hôtel est situé dans un endroit bizarre, mais je pense que cela ajoute le caractère. Vous entrez sur le sol, vous montez deux étages à la réception. Il y a un petit bar qui offre des thés et des cafés gratuits.
Le désengorgement et le lattice à l'escalier vous offrent 20% de désengorgement si vous montrez votre clé.
Le personnel est très aimable et conscient de la région.
La location est bonne et parce que nous étions au 4ème étage nous n'avons pas pu entendre le bruit pour les rues en bas.
La chambre était confortable et confortable.
Maintenant, deux grands points que j'ai sauvés... ! !
1. La douche! Laissez-moi vous dire quelque chose comme si j'étais assis dans un typhon, Cardiff n'a clairement pas de problème avec sa pression eau!
2. Le lit, c'était luxueux, j'ai pu coucher et dormir si bien ! Nous avons besoin de ce lit pour notre maison !
Great location, convenient for sites. Good rate which included breakfast. Difficult to get to by car. Using Waze is much better.
Didn’t get the room type booked but managed for 2 nights.
Agent at checkin took several minutes before acknowledging me in the queue. I would have been happy being told ”I’ll be with you in a few minutes” instead of being ignored whilst he chatted with his colleague about what seemed to be an issue. I believe because he was distracted, we weren’t given any hotel information - i.e. location of lifts, breakfast time etc. which is standard.
Breakfast service wasn’t great the first morning. Second morning was much better. I think it’s because we arrived at approx. 10:30 on the first day and the team was ready to go as I could hear them counting down the minutes to the end of their shift. No hot drinks offered; told drinks were on the buffet when in fact they needed to be ordered. Drinks eventually brought on asking again, but no cups. Had to ask for them.
Quite noisy at night because of all the bars and restaurants outside, which meant the window couldn’t be left open, as the room was quite warm, despite adjusting the temperature of the HVAC system.
Very nice, modern hotel, could improve with better staff training.
Check in was a little slow, our room wasnt ready at check in time however they gave us complimentary drinks as an apology so we had a drink while we waited am extra 30minutes or so. The ladies at reception were very polite and helpful, rooms were clean however the only downside was our shower drain was blocked and that took an army to solve. We ended up switching rooms in the end but the communication was terrible. Breakfast was good although their coffee machines seemed not to work properly for most part of the morning. Overally a good hotel, excellent location, pool was warm, sauna was good, gym was a bonus. A relaxing stay
Booked room with walk in shower and large bed. First room had interconnecting door shower over bath and double bed. Second offer of a room was a disabled room still with just double bed. Then found out that all rooms only have double bed with shower over bath. Staff were very helpful but didn’t tell us upfront so we wasted a lot of time. In fact we didn’t have enough time to eat before we had to leave for our event. So finally we had to have a snack at 11:30 when we returned. Even then we had to go out to get it as room service is only available via an app
Positives: Receptionist on the desk was nice and polite.
The room itself was large, had a kettle with coffee etc, iron and ironing board, shampoo and body wash, comfy large bed.
Negatives: the hotel was so loud not from other rooms but from outside, I did ask for a quiet room. But was woken again at 4am with the sound of bass that carried on until 5am! Should have guessed it was going to be noisy when the receptionist mentioned they could provide ear plugs if needed!
The receptionist did say if it was too loud we could move but it wasn’t at 3pm.
And there was no point in moving at 2am when we heard the outside noise.
If I could guarantee a room that was definitely quiet I would stay again.
L'hôtel est élégant et bien situé par rapport au centre-ville de Cardiff et au château.
Situé dans une ancienne arcade, l'agencement est un peu déroutant, mais la chambre était très confortable et le personnel extrêmement serviable.
The hotel is a bit far from the city centre, about 15 min walk . The facilities in the hotel are good. I like the kitchen in the room and I can make my meals during the holidays. It's really amazing.The staff members are really friendly and responsive.The breakfast was really good too. Highly recommended to people who are going to Cardiff.
It was a pleasant stay in Future Inn. Staff are very approachable and reliable. The hotel serves delicious food, in huge proportions as well. The hotel is always clean and has a welcoming vibe. Will definitely come back when I visit Cardiff again.
Le centre de Cardiff est très bien situé, le service était mauvais, les récepteurs semblait ne pas vouloir y travailler et le personnel du petit déjeuner comme leur famille vient de mourir. Il fallait des cobwebs retirés et des moules nettoyées de la salle de bains
Très bien
118 évaluations
8.3/10
Prix à partir de
96 $
par nuit
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8.5/10
Très bien
IInvitéI have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.
NNadiaI feel like the cleaning service could have been better. Dirty towels left behind, cleaners forgetting their phones in the room, coming in to clean even if do not disturb sign placed and on checkout day before checkout time. It was very expensive for what was offered to be honest
JJonathan LeeLe centre de Cardiff est très bien situé, le service était mauvais, les récepteurs semblait ne pas vouloir y travailler et le personnel du petit déjeuner comme leur famille vient de mourir. Il fallait des cobwebs retirés et des moules nettoyées de la salle de bains
SSharonGreat location, convenient for sites. Good rate which included breakfast. Difficult to get to by car. Using Waze is much better.
Didn’t get the room type booked but managed for 2 nights.
Agent at checkin took several minutes before acknowledging me in the queue. I would have been happy being told ”I’ll be with you in a few minutes” instead of being ignored whilst he chatted with his colleague about what seemed to be an issue. I believe because he was distracted, we weren’t given any hotel information - i.e. location of lifts, breakfast time etc. which is standard.
Breakfast service wasn’t great the first morning. Second morning was much better. I think it’s because we arrived at approx. 10:30 on the first day and the team was ready to go as I could hear them counting down the minutes to the end of their shift. No hot drinks offered; told drinks were on the buffet when in fact they needed to be ordered. Drinks eventually brought on asking again, but no cups. Had to ask for them.
Quite noisy at night because of all the bars and restaurants outside, which meant the window couldn’t be left open, as the room was quite warm, despite adjusting the temperature of the HVAC system.
Very nice, modern hotel, could improve with better staff training.
RRhiBeePositives: Receptionist on the desk was nice and polite.
The room itself was large, had a kettle with coffee etc, iron and ironing board, shampoo and body wash, comfy large bed.
Negatives: the hotel was so loud not from other rooms but from outside, I did ask for a quiet room. But was woken again at 4am with the sound of bass that carried on until 5am! Should have guessed it was going to be noisy when the receptionist mentioned they could provide ear plugs if needed!
The receptionist did say if it was too loud we could move but it wasn’t at 3pm.
And there was no point in moving at 2am when we heard the outside noise.
If I could guarantee a room that was definitely quiet I would stay again.
IInvitéCheck in was a little slow, our room wasnt ready at check in time however they gave us complimentary drinks as an apology so we had a drink while we waited am extra 30minutes or so. The ladies at reception were very polite and helpful, rooms were clean however the only downside was our shower drain was blocked and that took an army to solve. We ended up switching rooms in the end but the communication was terrible. Breakfast was good although their coffee machines seemed not to work properly for most part of the morning. Overally a good hotel, excellent location, pool was warm, sauna was good, gym was a bonus. A relaxing stay
IInvitéL'hôtel est élégant et bien situé par rapport au centre-ville de Cardiff et au château.
Situé dans une ancienne arcade, l'agencement est un peu déroutant, mais la chambre était très confortable et le personnel extrêmement serviable.
IInvitéNous sommes allés à l'hôtel Royal et nous n'avons pas vraiment su ce qu'on attendait.
Il est installé avec un beau bâtiment.
L'hôtel est situé dans un endroit bizarre, mais je pense que cela ajoute le caractère. Vous entrez sur le sol, vous montez deux étages à la réception. Il y a un petit bar qui offre des thés et des cafés gratuits.
Le désengorgement et le lattice à l'escalier vous offrent 20% de désengorgement si vous montrez votre clé.
Le personnel est très aimable et conscient de la région.
La location est bonne et parce que nous étions au 4ème étage nous n'avons pas pu entendre le bruit pour les rues en bas.
La chambre était confortable et confortable.
Maintenant, deux grands points que j'ai sauvés... ! !
1. La douche! Laissez-moi vous dire quelque chose comme si j'étais assis dans un typhon, Cardiff n'a clairement pas de problème avec sa pression eau!
2. Le lit, c'était luxueux, j'ai pu coucher et dormir si bien ! Nous avons besoin de ce lit pour notre maison !
CCHEI WAI GRACEThe apartment is very clean and convenient. Walking distance to the nearby supermarket and restaurants. It’s only 3 minutes drive to the University of Cardiff.
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