Hôtels 4 étoiles à Territoire fédéral d'Islamabad, Pakistan

I am writing to express my deep dissatisfaction with my recent stay at your hotel. I had initially booked a Deluxe Category Room (Room No. 313) with specific requirements, including the expectation of a room with a hill view. However, upon check-in, I encountered multiple issues that caused great inconvenience. The air conditioning in Room 313 was not functioning properly, making the room uncomfortable, and the bathroom facilities were not up to the standard that one would reasonably expect from an establishment of your standing. Due to these shortcomings, I was relocated to Room No. 501. Unfortunately, this change did not resolve my concerns, as this room did not meet my requirement of having a view, which was a key reason for selecting your hotel. I was given a city view wity damaged glass windows. I had clearly communicated my preferences in advance, yet they were not honoured, leaving me extremely disappointed with the level of service provided. It is unacceptable that despite raising these issues, no satisfactory resolution was offered during my stay. As a paying guest, I expect that my needs and requirements are treated with importance and professionalism. Sadly, this was not the case, and I felt that my concerns were not taken seriously by the hotel management or staff. I would like to formally register this complaint and request that it be escalated to the appropriate level of management for review. Experiences such as mine not only reflect poorly on the hotel's reputation but also result in a loss of trust and goodwill from guests. I hope you take this feedback seriously to prevent similar situations in the future. Regrettably, I must inform you that I will not be visiting your hotel again, nor will I recommend it to friends or family. This experience has left me thoroughly unsatisfied. I expect a prompt response from your side regarding this matter. Unsatisfied Guest,

Le buffet de toit est à mourir. Bières, barbecues, déserts scrupuleux et excellentes choix de curry et de salade. Le salon exécutif dispose de thé gratuit pour suites exécutives qui ont des sandwiches et des chats de fruits qui sont délicieux et du thé cardamom et lattes servis gratuitement toute la journée.

It was a pleasant experience staying here. I really liked the room. The only areas for improvement would be the noise from the corridors and the shower’s water flow. Breakfast was excellent, and Mr. Shahrukh was exceptionally kind.

Overall is good but specific for couples or single only not recommended for families, small size of apartment.

Le 1er février, parce que j'étais chinois, l'hôtel ne voulait pas que je reste. Et me voir chuchoter dans le futur me fait me sentir mal. Le service est à améliorer, il n'y a pas de bouillotte, il faut appeler la réception pour l'avoir. L'industrie des signaux sans fil est relativement pauvre. Ce prix est un bon hôtel en Chine. Cependant, le niveau de consommation au Pakistan est relativement élevé. Le rez-de-chaussée côté rue est un peu bruyant, les cornes en désordre accueillent les fruits secs et personne n'est frais. Pas aussi bon que le restaurant. Le sèche-cheveux de la salle de bain, comme le vent qui souffle de votre bouche, n'a pas de force ?

В целом неплохо за свои деньги. Месторасположение в зеленом районе, но без машины никуда. Через дорогу парковая зона, но перехода нет - а трасса скоростная. Мой номер был немного темным, окно небольшое и оно в закутке, на мой взгляд планировка не совсем удачная. Кондиционер дует на кровать к сожалению. Также в номере не предусмотрены банные халаты. Персонал на этаже очень старается, если что-то попросите - все принесут. Еда средняя, голодными не останетесь, но качество среднее, что- то очень вкусное, что-то не очень свежее. Есть милый внутренний двор -лужайка там уточки,курочки, бурундучки! Очень мило. За это отдельное спасибо отелю! Ужин буфет около 3500 рупий на персону. По соотношению цена -качество для столицы норм!

Localisation merveilleuse Le savon était très facilement brisé Certains bugs sont morts dans la chambre