Hôtels 5 étoiles à Luçon centrale, Philippines

The overall service is a top notch. We didn't try to dine in during the day but breakfast could do with more choices. The staff from housekeeping, breakfast staff, reception and lobby guard. Everyone is so friendly, accommodating, courteous and they are all a Star making our stay so comfortable and easy.

Stayed in October, family of 7. Club room and Regular twin rooms. 😊 Beautifully built with quality , inside and out. Much better looking than same establishments in the area. Decent crowd. More pricey though 😅 😞 Upon parking in basement, need to go up to GF , outside of building, and re-enter thru main entrance . Inconvenient if you have luggage , kids, seniors. No direct entry thru indoor elevators from parking area. Free parking (as guests). 😊Very accomodating reception, courteous service, attentive and friendly in all areas- club, pool, spa, concierge, etc. 😅 Waiting area across the reception ( lobby?) was full of people (waiting for or loitering ?) 😊 The club and its small meal perks ( breakfast, tea time, cocktails) are worth it, if you are a small and frequent eater. Cocktails became my dinner since they had roast beef and pasta, plus other side dishes and lots of free drinks. 😅Their pasta needed some improvement . Roast beef was tough. 😊 Club floor was same as room floor- super convenient. Just went down to 5th floor for pool. 😅cooking smells along hallway of club floor 😊Club guest room was super nice and spacious. Had a walk in closet, 3 way bathroom, smart toilet, good shower, tub with a view, double lavatory, big vanity. Had space for a 3rd bed. Coffee, soda, Perrier and Evian. Coffee table with fruits and sweets . Remote control blinds and curtains. USB plugs at bedside. Window view of the pool and hills. Could have stayed in the room all day . 😊Markt (regular) breakfast had more choices than Club breakfast. But Markt had lots of guests. 😊They were opening some commercial mid priced restaurants inside the hotel- still ongoing construction. 😊 Regular twin rooms were spacious too. Clean and looked new. 😊 Not a casino goer. Casino was nice bc it did not smell of cigarettes, was not too loud, not crowded. Served free flowing coffee, water 24/7. 😊 Pool was nice , had several depths, lounge chair submerged partially in the water, cabanas , lovely view from the infinity edge. 😅 Pool was very busy from 8am to 11am- kids and families. Kids don’t stay in the kid’s pool bc they play in adult pool with parents . Gets noisy and crowded inside the pool 😔 😊 Tip: If you want some quiet time in the pool area, best to go fueing lunchtime when the families are having their lunch. 😊 Life vests available at the pool. Lifeguards were attentive. Pool bar/ food available too, with a few tables and seats right beside pool. 😊 Tip: Take the rooms facing pool but from far side , the view of hills are very nice during sunset. 😅 Not much to do in Clark area- swim/ chillax, eat (nice restaurants everywhere), casino. Clark speedway- for events. Clark international airport- for travel.

The whole accomodation experience is good. One thing to improve on is the breakfast buffet - quality of food

Nous avons eu un grand temps à chercher l' ascenseur pour monter sur le toit une fois que nous sommes montés là était bien la recherche si beaucoup de monter là et le bureau frontal était très utile et la chambre était sans spot !

First visit to Clark Hilton and our stay exceeded expectations in every way. Staff are all very courteous and professional - outstanding welcome and solicitous care throughout. All are great and special thanks to those who helped with luggage, taking photos and looking after us. We received a lovely free birthday cake and Mr Ed of the Olive Resto helped us with packing it as it was really too generous to eat in one go. Also receptionist Mariz very hospitable and made us feel really welcome explaining everything. Our room was upgraded to balcony view. It is a lovely restful place to spend time, with great views, food and a superb swimming pool with little casitas attached. Highly recommended - the best hotel in Clark we have visited so far.

La chambre n'était pas prête à l'arrivée, mais le personnel a pris la main avec professionnalisme et bonté. Ils m'ont offert une chambre de classe inférieure et, bien que la différence de prix ne puisse pas être remboursée (du fait de ma réservation indirecte), ils l'ont généreusement crédité pour manger a touche considérable! Le lendemain, j'ai eu une journée pleine de réunions, j'ai besoin d'un départ tardif pour me refroidir avant mon vol, et l'équipe m'a accueilli sans hésitation. La chambre était spacieuse et bien équipée (eau complimentaire, café, toilettes, fer et sécurité), et le lit était incroyablement confortable. Ce qui était vraiment évident, c'était la chaleur et l'attention du personnel, qui était toujours enclin à aider. Ce niveau de service, combiné avec les bonnes installations, fait de cet hôtel un choix de premier plan pour les voyageurs d'affaires. Je retournerai absolument à ma prochaine visite!

Pros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well. Cons: No exhaust in our bathroom so the whole room smells when use. No spa So little toiletries given The breakfast buffet situation. The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside. We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat. You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.

Our staycation in the resort wasn't what we expected given that it is a high-end resort with pricey room rates. It was Christmas Season but the property lacked Christmas programs or activities to entertain guests and make the stay more festive. Food service is slow and it takes time to bring food orders to the guests' table. Also food orders are a bit pricey but taste and presentation are just average. The resort is not also friendly to senior citizens/PWDs as it has a lot of staircases. On the other hand, I'd like to commend the excellent service, friendliness and attentiveness of staff from housekeeping to reception desk and concierge/security.