Publiée le23 janv. 2025
Zhongzhan
Pour être honnête, l'emplacement de l'hôtel est de premier ordre, juste sur le lac Lewis, très beau. Mais il y a quelques points qui ne me satisfont pas, ce qui enlève des points à l'expérience globale du séjour. Parlons d'abord du repas. Le serveur est venu demander ”Comment puis-je vous aider ?” 8 fois au total pendant le repas. Il était trop attentionné. Deuxièmement, le jour de notre départ, nous sommes partis en excursion et l'un des arrêts était le lac Lewis. L'enfant n'a pas pu s'empêcher de mouiller son pantalon, alors nous avons demandé à entrer et à acheter un pantalon pour nous changer. Cependant, comme l'hôtel était complet, tous les clients qui arrivaient par avion n'ont pas été autorisés à entrer. J'ai dit que nous avions quitté l'hôtel il y a 3 heures et ils ont finalement accepté.
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Prix par nuit à partir de :1 112 €
Publiée le31 mars 2026
Invité
We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience.
Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us.
The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room.
We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it.
The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol)
The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together.
The gym was small but functional. In the four days we were there, it was empty every time we walked by.
Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot.
One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples.
The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free.
I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff.
Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.
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Prix par nuit à partir de :550 €
Publiée le31 juill. 2025
Utilisateur anonymeAll staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊
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Prix par nuit à partir de :84 €
Publiée le4 janv. 2026
Utilisateur anonyme
I recently stayed at the Canmore Inn & Suites on Bow Valley Trail. While the property itself has potential and offers a convenient base for exploring the Rockies, my experience was significantly dampened by a factor I wasn't prepared for: a major local hockey tournament.
The ”Tournament” Factor
I was unaware upon booking that my stay coincided with a Canmore hockey tournament for U11 and U13 divisions. To say these teams ”took over the hotel” would be an understatement. The volume of children was overwhelming. This translated to:
The Pool Area: Practically unusable for other guests; it was packed to capacity with kids from morning until night.
Common Areas: Hallways and the lobby were very loud and, at times, felt uncontrollable.
Lack of Supervision: There was a noticeable lack of adult/parental supervision in the public spaces, leading to a chaotic atmosphere that isn't ideal if you're looking for a relaxing mountain getaway.
Staff and Noise Management
To the hotel’s credit, the noise did mostly settle down by 10:30 PM. I spoke with the front desk, and they mentioned we could issue formal noise complaints if needed. However, it felt like a losing battle given the sheer volume of groups.
The staff are clearly used to this, as these local tournaments bring in consistent bookings for the hotel. While the team was polite, they seemed stretched thin by the high occupancy and the energy of the young athletes.
The Room and Amenities
Pros: The location is excellent—close to downtown and Highway 1. The rooms are generally spacious, and the mountain views from the upper floors are a highlight.
Cons: The property is showing its age. Some fixtures felt dated, and the cleanliness in the high-traffic common areas suffered due to the heavy foot traffic during the tournament.
Final Verdict
The simpler solution here is a matter of timing. If you aren't in town to participate in or spectate a tournament, check the local sports calendar before booking. If a U11/U13 tournament is on, I would recommend staying elsewhere. If you are here for the hockey, this is clearly the ”hub,” but for the average traveler, the lack of peace and quiet makes it hard to justify the price point during these peak weekends.
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Prix par nuit à partir de :290 €
Publiée le20 fév. 2024
Invité
La pratique économique est adaptée aux logements de voyage des familles.
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Prix par nuit à partir de :91 €
Publiée le16 juin 2025
Iryn797
Hotel is spacious and clean! Come here with my family and we all were impressed with the comfort of the bed including the cleanliness
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Prix par nuit à partir de :115 €
Publiée le24 août 2025
InvitéC'est la quatrième fois que nous séjournons dans cet hôtel. Tout est impeccable ! Cette fois-ci, nous avons eu une chambre au 4e étage, avec moquette neuve, smart TV et double miroir dans la salle de bain ! Génial ! Les matelas et la literie sont parfaits ! Et la piscine avec toboggans pour enfants, c'est tout simplement parfait !
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Prix par nuit à partir de :146 €
Publiée le15 juill. 2023
hongpower
Il prend environ 20 minutes à Uber de l'aéroport d'Edmonton. Le coût était d'environ 33 $. Il y a également un restaurant coréen à proximité, mais pas une distance de marche .... Tous les horaires ont été réglés par Uber. Le son de la climatisation dans la chambre .... Il était si grand ... Je me suis désactivé et je me suis couché quand je dormais.
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Prix par nuit à partir de :65 €
Publiée le5 mars 2025|Chambre standard
Invité
Expérience incroyable. L'hôtel offre non seulement d'excellentes prestations, mais il se montre également très attentif à vos demandes, dans la mesure du possible. J'ai particulièrement apprécié l'accès aux salles affaires, au salon et au restaurant. Le service de navette aéroport gratuit est un vrai plus et facilite grandement les déplacements. J'ai été très touché par l'accueil, la patience et la disponibilité du personnel de la réception.
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Prix par nuit à partir de :102 €
Publiée le2 août 2025
Invité
We chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
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Prix par nuit à partir de :52 €