Hôtels avec salle de sport à Lancashire, Royaume-Uni

Reasonably priced hotel with all the basics and friendly service. One girl changing the rooms when we were leaving saw me struggling with my luggage and hurried to carry it to the main door for me which I really appreciated. The room was clean and adequate but our stay was somewhat spoiled when we discovered that the shower was stuck on extremely hot..too hot to use temperature so we had to content ourselves with washing at the wash basin which we didn't appreciate.

Overall, it was an amazing experience, aside from a few minor issues. **Positive:** 1. The location was good, although it was a short walk from town. However, there is a tram service that runs every 10 minutes, and the cost was £12 per day for three people, which provided unlimited travel for the whole day. 2. The breakfast was delicious and offered a wide variety of options to choose from. 3. The hotel environment was pleasant, featuring a nice reception and lobby area. 4. The room included a safe where you could store valuable items like your laptop and tablet for extra protection. **Negatives:** 1. Our toilet bin was not emptied after cleaning, and they forgot to replace the extra tissue roll in the bathroom, which was inconvenient. 2. There were no slippers or facial tissues provided in the room. 3. The bar was very quiet, and we were so bored that we didn't visit again.

Fair & Honest.   Negatives - 1) room (single with double bed) too small. 2) bar staff (gent) too cocky let the team down 3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).    Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers.  3) very friendly holiday makers hotel  4) location

Cette maison n'a pas été bien donnée avant, cette fois est trop petite, et a séjourné deux fois au 1er étage sous le sol. Le petit déjeuner est bon, le petit déjeuner anglais standard. Le service est également bon, la piscine est bonne

如果是為了pleasure Beach遊樂園而來，這個酒店還是挺方便的，但是離黑池鎮中心有點距離，會產生額外的交通成本。同時我對酒店的衞生和服務態度極其不滿，但我打開剛打掃好的房間，看到的是這樣的場景，雖然安排了人來重新做衞生間衞生，但沒有就此提供任何補償。

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

Fast service and stsff Good bed and recently refurbished bathrooms Invredible value

A little gem of a hotel. Staff are really helpful and friendly. Rooms are of a decent size with a big king bed of which was amazingly comfy. Ordered room service and it was fantastic, tasty and prompt!  Highly recommend

We had a 1 issue which wasn’t the hotels fault when I spoke to the receptionist they sorted it straight away will definitely be booking again