Hôtels avec salle de sport à Delhi, Inde

*Poor hospitality - hotel staff lying to guests & downgrading guest’s room type during their stay* This is my second time staying at this hotel, as I find the location and facilities suitable. However, I am extremely disappointed this time due to the poor level of hospitality. I booked my stay from February 11 to 14 initially, and then added one more night on February 10. We arrived at the hotel at 23:45 on February 10. When we checked in, we informed the staff that we had two bookings. At first, the staff asked us to check out and check in again on February 11. This was very strange and inconvenient for us. After some discussion, the staff said we did not need to check out and check in again on February 11. The room type was also upgraded to a suite, and the staff assured us that this upgrade would be valid for the entire stay until February 14. On February 11, around 16:00, we received a call from the hotel informing us of issues on the entire 11th floor and requesting us to move to another room. This was very disturbing, as we had just checked in late the previous evening. Unpacking and repacking our bags exhausted us. The staff assured us that the new room would be of the same type as our current one. However, when we moved and reached the new room, it was a standard room. We are disappointed that the staff has been dishonest. How can a hotel downgrade a guest’s room during their stay? This is absolutely unacceptable. When we called the staff, they claimed that we had to leave the suite because it was full. The reason given earlier (issues on the 11th floor) was a lie. Moreover, we did not receive a room of the same type as our original one. This has been a completely horrible experience for us. When we returned at night, we saw that some guests were going to the 11th floor, which indicates there are no issues there. This clearly shows that the staff's explanation was false. I hope there will be an explanation. Is this discrimination because I am not a local Indian? I also believe that better training for your staff is needed. This kind of hospitality only damages the hotel’s reputation. I am also providing the upgraded and downgraded room type as a proof of this comment.

Hotel Luxe Manor lives up to its name, offering a blend of convenience and luxury that makes it a fantastic choice for travelers seeking a comfortable stay close to the airport. While the proximity is a major selling point, it's the quality of the hotel itself that elevates the experience beyond just a convenient location. What I Loved: Location, Location, Location: This is the obvious winner. Being minutes from the airport, it's ideal for early morning departures or late-night arrivals. The convenience factor alone alleviates a lot of travel stress. Luxurious Ambiance: Stepping inside, you're transported to a world of elegance and sophistication. The decor is tasteful and modern, creating a calming and inviting atmosphere. This isn't your typical sterile airport hotel. Exceptional Service: The staff are consistently attentive, friendly, and helpful. From check-in to check-out, they went above and beyond to ensure a smooth and enjoyable stay. Concierge services were particularly useful in navigating transportation and local attractions. Comfortable and Well-Appointed Rooms: The rooms are spacious, beautifully decorated, and impeccably clean. The beds are incredibly comfortable, guaranteeing a good night's sleep after a long journey. Thoughtful touches like high-quality toiletries and a well-stocked minibar added to the luxurious feel. Excellent Amenities: The hotel boasts a range of amenities, including a well-equipped gym, a refreshing pool, and a relaxing spa. The on-site restaurant offered a delicious and diverse menu, with options for both quick bites and more formal dining. Potential Drawbacks: Price Point: As a luxury hotel, Hotel Luxe Manor comes with a higher price tag. However, the quality and convenience arguably justify the cost, especially for those prioritizing comfort and convenience. Noise (Potentially): While well-insulated, some guests might be sensitive to occasional airport noise. Requesting a room on a higher floor or facing away from the airport can help mitigate this. Limited ”Local” Experience: Being so close to the airport, you might not get a strong sense of the local culture. However, the hotel's concierge can assist in arranging day trips and excursions. Overall: Hotel Luxe Manor is a fantastic choice for travelers seeking a luxurious and convenient airport hotel. The combination of its prime location, elegant ambiance, exceptional service, and comfortable accommodations makes it a standout option. While the price point may be higher than other airport hotels, the added value and stress-free experience are well worth the investment. I highly recommend Hotel Luxe Manor for anyone looking to start or end their journey in style and comfort. Rating: 4.5 out of 5 stars.

The hotel is a decent property located at a prime location in New Delhi. The rooms are a tad bit small and look a little dated. The house keeping team does a fantastic job of cleaning up each day and it feels good to be back to a well made bed and clean room after a long work day. The key cards seem to be a recurring issue with them needing repeated activation. Breakfast spread is decent and not much to brag about. In room dining is pretty expensive and is quite a deterrent. But the location helps to overlook a lot of the minor inconveniences.

Le personnel de l'hôtel, les chambres et le service sont parfaits. Mais Aerocity est vraiment à part : tout est très cher (et l'hôtel facture le transfert deux fois plus cher qu'un taxi 🤔) et il y a beaucoup trop de contrôles de sécurité… Je ne reviendrai pas à Aerocity. Je préfère découvrir l'autre facette de l'Inde incroyable…

Le Taj Mahal Delhi est un hôtel magnifique avec une décoration magnifique et un âge scolaire, mais il est remarquable de réduire les coûts. Le petit-déjeuner buffet est tout simplement - avec une poignée d'articles tels que le pain et les céréales de base, mais tout doit être commandé substantiellement et arrive en temps voulu en petites portions. Il est terrible de savoir combien de fois on peut commander dans les circonstances. Le centre de la ville est très bien situé, et le centre de la ville est très bien situé. Mais ce qui m'a légèrement dérange, c'est quand le personnel a expliqué qu'il n'y avait pas de changement, de sorte qu'elle ne pouvait pas me donner 60 INR. C'est une très petite somme, mais je l'ai sentie une liberté - imaginez offrir un taux de change exorbitant, mais vous n'avez pas de monnaie. La piscine était étonnante, comme c'était ma belle suite de club. La salle de club est ok, mais pas vraiment à payer - les horaires pour le thé haute, etc sont si inconvenants que vous ne pourrez pas les utiliser. En général, il s'agit toujours d'un bon séjour et probablement le meilleur hôtel pour le prix dans cette partie de la ville.

L'hôtel est très bien réparé et il a été très confortable. Ils ont organisé ma voiture à Taj Mahal 30 minutes de retard, et le personnel du bureau de front insistait que j'étais erré. Il était très frustrant parce que j'avais des preuves et un message envoyé au concierge demander la voiture à 5 h. J'ai fini par appeler le directeur de la nuit pour faire rapport sur la question. Le chauffeur de l'hôtel (Ardosapologies si j'ai écrit son nom incorrectement) a fourni un excellent service à la clientèle. Il est un excellent membre du personnel qui va vraiment au-dessus et au-delà. Il était très utile et gentil. Quelqu'un comme lui devrait être bien pris en charge par la direction. Kudos à lui!

J'ai passé une excellente nuit dans cet hôtel. La chambre était spacieuse et propre, et le lit était très confortable, ce qui m'a permis de me détendre complètement. L'emplacement de l'hôtel est également très pratique, avec des restaurants et des attractions facilement accessibles à proximité. Le personnel était aimable et m'a fait sentir comme chez moi. Je le recommande vivement !

Room Very clean! Bed and pillows are comfortable. I chose one that’s far away from the lift, and on high floor with a city view. It was very quiet, and nice natural light! Shower and toilet were very clean. Strong powerful shower with very hot water available. Amenities Impressive that there’s a cafe that’s opened 24/7 downstairs that serves coffee, pastries and cakes. Gave a very good option in the middle of the night, and early morning should you need to grab something fast for an early morning flight. The coffee was good. Lovely swimming pool, meant to try it out. Location Excellent location only about 7 mins walk from the main shopping complex and restaurants. Very decent restaurants available there and the food court provides wide variety. I tried out a restaurant this time and it was lovely. Service House keeping - was very good. Early evening the team knocked on my door, very pleasant, and asked if I had any needs. Very thoughtful, and they tried best to make me comfortable. I had an enquiry about the smart tv functions. The gentleman came promptly, and was very helpful. Airport pick up Raju was very prompt, polite and friendly. Thank you! Especially appreciated that the pick up arrangement just had a sign of the hotel, vs having your name displayed on a big sign, which isn’t the case with many other hotels. Very thoughtful. (Others: Don’t really need two tables in the room. If it can be replaced with a couch/ sofa would even be better.) Overall: very comfortable stay, friendly staff, and will come again. Thank you!

Best Location Super Breakfast Clean Rooms With Natural Light Perfect Amenities Surely Recommend

”Un séjour mémorable grâce à Mme Rajnandini !” J'ai récemment eu l'occasion de séjourner dans cet hôtel et, même si notre arrivée n'a pas été des plus agréables en raison d'un personnel peu serviable, les choses ont pris une tournure positive lorsque le changement d'équipe a eu lieu et nous avons eu la chance de rencontrer Mme Rajnandini. Dès son arrivée, Mme Rajnandini a fait preuve d'un professionnalisme exceptionnel et d'une réelle volonté de nous aider. Son accueil chaleureux et son attention nous ont permis de nous sentir valorisés en tant que clients. Elle a non seulement résolu les problèmes initiaux auxquels nous avons été confrontés, mais a fait tout son possible pour que notre séjour soit confortable et agréable. Sa connaissance des équipements et des services de l'hôtel était impressionnante et elle était toujours prête à nous donner des suggestions et des informations utiles. Le dévouement de Mme Rajnandini à son rôle et son engagement à fournir un service client exceptionnel se sont vraiment démarqués. Ce sont des membres du personnel comme elle qui peuvent faire une différence significative dans l'expérience d'un client. À la lumière du service exceptionnel de Mme Rajnandini, je n'hésiterais pas à retourner dans cet hôtel à l'avenir. Son professionnalisme et sa gentillesse ont transformé ce qui aurait pu être un séjour décevant en un séjour mémorable. J'espère que l'hôtel reconnaîtra et appréciera l'atout qu'elle représente. Je recommande vivement cet hôtel, surtout si vous avez la possibilité d'être assisté par Mme Rajnandini. Son service exceptionnel a rendu notre séjour vraiment spécial. Merci, Mme Rajnandini, d'avoir rendu notre séjour mémorable et agréable