The Berkeley Hotel Pratunam Bangkok
Dernière réservation il y a 9 h
I arrived at the hotel early and wanted to check-in and the staff was unable to find my booking record and asked to check-in few hours later. Went back to check-in in the late evening and the staff still unable to find my booking record. Contact trip customer service and after about 30 mins then the hotel found my booking record. The staff should at least ask me to check with trip.com about my booking during my first check-in attempt rather than asking me to go back few hours later to try check-in.
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