Probably one of the worst hotels in SBMA (and its brand new) Background: We stayed for 4 days and 3 nights. The hotel is on soft opening (allegedly) so we were extra patient with the events that transpired. The Room: The rooms are pretty standard. You get 2 pillows, and you can request another one. We switched rooms 3 times so I am sure we got to see what they can offer in terms of the deluxe room setup. In terms of size, the rooms are big. They have a balcony with a view of the construction next door and you will probably never use it. Why the transfer? The AC units were not working properly and seems to be secondhand and worn out. This goes back to my review that the hotel is new, just two weeks old when we stayed in it so facilities that are not working properly are not acceptable. For our first night, I spent the night sweating. The AC seems to have turned off at around 1 am. It was not on timer, btw. The next morning, they sent over a housekeeping staff which played around the remote a little and told us that the room is already as cold as it gets. Bad sign, but we gave it another night. On our second night, same thing happened. It was really hot. On the third day, I requested to switch rooms and they gave us the option to wait for 2 pm or just get the one that's available and we chose the atter. Funny enough, the one that's apparently available was not yet available and we had to wait. When we transferred, we left the new room with the AC on so we can go back to a cold one after our day activities. Alas, we arrived to a hot mess of a room. At 11 pm on the 3rd day, we requested for another switch. They gave us a room and true enough, the 3rd room's AC still had a problem. We switched rooms 3 times in 4 days. In ALL 3 rooms, the AC units were subpar. It was an exhausting ordeal, literally and figuratively. Parking: Parking was ample and enough for 10 cars. BUT, even with this fact, they allowed someone to block our vehicle so we had to wait for them to find the vehicle's owner before we were able to leave. We waited a good 30 minutes just so they could find the owner of the car that blocked us. It was inconvenient and frustrating. This was such a hassle so when we got back we parked far from the hotel so we can guarantee that we will not be blocked again. Hassle on our part, seriously. Bath and Amenities: They have no working telephone yet, so we have to text them or call them on a mobile phone they provided. The dental kits in the room were opened and did NOT have toothpaste. There was no hair dryer, but it is available upon request. The room comes with the standard robe, towels, and hand towels. Be careful when you use the toilet because you may get injured by how close the tissue holder is to the toilet bowl. The water pressure is good. They have hot and cold water and we had no issue with it. Location: Location is near convenience stores and just two blocks away from the boardwalk. Staff: The staff needs
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