Baxpax Downtown Hostel/Hotel

Absolutely amazing. The staff are everything nice, friendly, helpful, cheerful, professional, kind, smile a lot, happy, and even funny. All of them from the bar to kitchen to the reception. WiFi is superb. Cleanliness is 100 percent. They provided everything such as free ear plugs, ironing, hair dryer in rooms, and more. They plan evening events to make guests socialize if you want to participate. Their chicken wings has the best recipe and I bought it everyday till I left. Location is central. Hostel is safe and spacious, has very good fans to keep cool and the window ventilation is great. The buffet breakfast was nice and affordable, 6 euros, I paid for every day. There’s a lot to say about them but I just want to say thank you for making my stay a happy and comfortable one. I am happy to use here anytime I visit Berlin because they are everything I need to be comfortable.

Staff are very nice and cater to all needs, rooms are clean and beds are comfy. The bar downstairs is brilliant because there is social events to get everyone in the hostel together and make friends, the food is to a high standard and not expensive at all. To anyone looking for a hostel in Berlin I would recommend this one definitely.

The overall hotel experience was decent, however, I encountered persistent issues with the washrooms. From the day I checked in (19-22 April 2024), the washroom was out of order for the first five days. Despite multiple trips to the reception and numerous attempts to fix the issue, the problem persisted. I had to frequently walk from my second-floor room to the reception and back, only to find the washroom door locked, especially troublesome during nighttime visits. Eventually, I stopped reporting the issue and resorted to using the facilities on the underground level. Although the staff made efforts to resolve the problem, their attempts lacked efficiency.