Hôtels à Bintan avec petit déjeuner

Allow me to share my honest review; Hotel Management & HR Team: ”Excellent”, as per photo attached, they did put effort to my special request to fulfill. Thank you. Hotel Reception: ”Terrible”, we checked-in on 29 Mar'25, the female receptionists are too slow and showed attitude, something like very long face,they don't look happy to either serve customers or love what they're doing, they looked so stressful. The male receptionists are just okay, they still manage to communicate with smily face and tried their best to be fast. Hotel Cleanliness: ”Okay” ,no dusty Hotel Food: Breakfast menu have variety of choices and some are tasty. Late night room service foods are cold and hard. Hotel Location & shuttle bus: Just away 10-15min from ferry terminal. Be aware of shuttle bus arrangement, we placed our luggage inside the bus and waiting in the lobby bcox the bus scheduled to leave at 11:30am, suddenly the bus was leaving around 11:15am without us, the staff simply said the seat was full, that's why bus left. We followed with another bus and found our luggage put in the open corridor alone.

Super heartwarming, friendly and professional service! Love our stay at Hotel Indigo Bintan! Each and every staff truly went the extra mile to ensure that we were very well taken care of. I appreciated the high levels of care, starting from the exclusive waiting lounge at the Bintan ferry terminal, the complimentary BYD car transfers to and fro the hotel from the ferry terminal, the sheltered buggy rides all around the resort to ensure that we will stay dry in the monsoon rainy weather, the delicious and lovingly prepared semi-buffet breakfasts with ala carte options for main courses prepared upon order, the beautifully decorated and spacious rooms, the complimentary activities everyday to keep guests entertained etc. Most of all, all service staff are always greeting us with bright smiles throughout our stay! Hope to come back to visit again soon!

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

Just got back from a stay at the Holiday Inn Resort, and I had a great time! The service was awesome, and the staff were super friendly—really made me feel at home. The swimming pool and all the amenities were on point. I loved hanging out by the pool! And let me tell you, the Indonesian food was fantastic. I can't recommend it enough! I’m planning come back in future.

I like that the location is 15 minutes away from the BBT ferry terminal and they provide free transfer to and fro. The hotel looks relatively new but it has a chalet feel rather than a resort. The beach is shared among 3 resorts and it is beautiful and clean. We ate the Indonesian buffet on Friday night which cost INR550,000 per pax. Loved the sate and kueh the most. During breakfast, we were directed to Angsana as cassia was full. Breakfast is average. The one room apartment is small but comfortable as they divided the space into bedroom, living room and kitchenette. Staff were attentive throughout the checkin, checkout, dining and transfer. All were smooth and quick. We happen to witness the release of sea turtles. Kudos to Bintan sea conservation team!

Service: 10/10 Extremement poli que nous ayons constamment accès. Une fois que nous avons oublié de leur dire sur notre 15% rabais de nourriture et de boissons, ils nous ont pardonné au lieu de dire qu'ils ont oublié de vérifier.🥹 Nous sommes venus ici pour avoir un court chemin pour notre anniversaire d'un an et le anniversaire de mon mari et ils décorent le lit + Donnez-nous des gâteaus gratuits pour célébrer nos occasions spéciales.😇 Food: 10/10 Nous aimons le restaurant et la nourriture ici par rapport à l'autre resort que nous avons allé. Bien que l'autre resort était encore très bon, le restaurant bintan résidence s'occupe de groupes plus petits et de la vie privée plutôt que de regrouper tous dans le même grand tableau.😊 Facilités : Je dois dire que je suis un peu déçu de leurs installations, car je me sens vraiment fatigué parce qu'il n'y avait presque rien à faire ici :( Je comprends que le bintan de résidence est plus calme que les autres centres et probablement les gens choisissent Leur resort est plus orienté vers le concept de l'environnement naturel, et beaucoup d'activités sont basées sur le temps, la cause naturelle de l'eau de la mer, de telle sorte qu'il ne peut y avoir que des activités d'eau pendant la forte pluie qui est le matin. A environ 11 heures, toutes les activités d'eau sont arrêtées en raison de faibles tempêtes et il n'y a rien à faire, sauf pour nager qui pendant combien de temps nous pouvons nager en un jour? ☹️ Oui, nous pouvons voyager pour des activités mais comme nous sommes déjà à la partie la plus intérieure du pays, voyager peut prendre jusqu'à une heure, ce qui est très lourd aussi. C'est une bonne idée de la situation, mais je recommande toujours la résidence bintan pour les couples et les familles qui veulent juste un endroit tranquille pour une courte vacance. (P.S. ce resort est vraiment calme car il n'y a pas beaucoup de musique partout, pas même la lobby HAHA).🙊

3D2N stay to celebrate our wedding anniversary. Complimentary shuttle bus to hotel & ferry terminal. Excellent services from all Natra Bintan hotel's staff, they were so warm & welcoming! Our room was decorated & a slice of cake was provided. Breakfast spread was gd & delicious, room was clean, staffs always make up room daily so if you do not want to make up room better put the ”Do not disturb” sign on door handle. Cannot hear neighbours, but you do hear aeroplane flying noise in the middle of night, birds chipping at 6am plus so if you are a light sleeper then you might find it hard to get a gd sleep. Hotel provides buggy services to bring us to room, different parts of Treasure Bay. 20% off activities at Treasure Bay for being Natra guests. Only 3 restaurants which are at Natra, Anmon & Treasure Bay activity centre. Had western lunch at Anmon hotel once but food was average, Natra's food was much better. Will definitely consider Natra for our next Bintin trip due to the excellent staffs!

C'était notre premier séjour au Banyan Tree Bintan. Nous avons été informés par un ami qu'il s'agissait d'un complexe de luxe très bien situé. Nous sommes arrivés en ferry de Singapour et avons été accueillis au terminal du port et conduits à l'hôtel en limousine. Aussi à l'hôtel, tout s'est déroulé de manière très professionnelle et rapide lors de l'enregistrement. Lorsque nous avons vu de l'extérieur notre villa vue mer au milieu de la jungle, nous avons été émerveillés. A l'intérieur c'était plutôt décevant. Il sentait assez mauvais l'humidité, la moisissure et n'avait pas été aéré depuis longtemps. Le lit était propre et fraîchement fait avec une moustiquaire déchirée et sale. Mais et maintenant vient le mais: c'était très poussiéreux, les fenêtres et les stores très sales et pleins de taches, le sol plein de poussière, de souris et d'insectes morts. Si quelque chose tombait sur le sol et que nous le ramassions, il serait couvert de terre. Dehors, sur la terrasse, il y avait deux transats au bord de la piscine/jacuzzi, une table de patio avec quatre chaises. Tout assez sale. Les chaises grasses, le rembourrage des chaises tachées, sales, grasses et crasseuses. La table avec un plateau en verre aussi. Tu ne voulais pas t'asseoir là. Et le sol plein de déjections animales. L'eau de la piscine pleine d'insectes morts, de cheveux, de saleté, etc. Ce n'est qu'après la deuxième plainte que la chambre et la terrasse (superficiellement) ont été ”nettoyées”. Le seul point positif de cet hôtel était le personnel, toujours très sympathique, juste impeccable. Nous avons pris le premier dîner au restaurant Treetops : Extrêmement cher (ça peut être cher si la nourriture est bonne) nous avons rarement aussi mal mangé ! Le petit déjeuner était également servi au Treetops. Pour un hôtel de luxe, le petit déjeuner n'est pas satisfaisant. Le pain est sorti de l'emballage et n'était pas précuit, vous avez essentiellement mangé du pain à moitié cuit. Il y avait beaucoup de petits bols mais tout de la boîte ou du congélateur. Le fruit n'avait aucun goût. Le thé du petit-déjeuner avait le goût d'une eau colorée. Le 4ème soir on s'est dit d'accord, ne commandons rien d'asiatique, on prendra une Pizza Margherita, peut-être que ça aura bon goût, mais non, c'était simplement de la pâte feuilletée surgelée avec 4 tranches de tomates et quelques miettes de fromage et frais l'équivalent de 24,62 €. La mauvaise nourriture s'applique à tous les restaurants de toute la région (actuellement 4 restaurants). La plupart se composent de sauces pratiques et prêtes à l'emploi ! Vous mangez mieux dans tous les fast-foods allemands d'Asie. Une bouteille d'eau coûte l'équivalent de 9,05 € !! Vous vous sentez dupé et arnaqué, je ne peux pas trouver un autre mot pour cela. Il se peut que cette propriété ait été autrefois un complexe de luxe, mais aujourd'hui ce n'en est définitivement plus un ! Bien sûr, au milieu de la jungle et de la mer, les villas sont exposées aux éléments, mais cela ne justifie pas la saleté et la crasse. J'attends des surfaces et des sols propres d'un hôtel de luxe, je veux pouvoir m'asseoir et m'allonger n'importe où sans me sentir dégoûté ! À ces prix, la nourriture n'a qu'à être bonne. Il ne se peut pas que vous commandiez dans le menu de chaque restaurant et que vous constatiez que tout est mauvais. On devrait aimer manger et ne pas avoir besoin d'un thé au fenouil ou à la camomille à chaque fois après avoir mangé (je l'ai apporté avec moi) car on avait des nausées et des brûlures d'estomac après avoir mangé. Comparé à d'autres hôtels de luxe, c'est tout simplement grossier et décevant.

1. good encironments and the facilities are not new but acceptable. 2. The most pity stuffs are Monopoly by the owner even the excuse is away from reasonable (private resorts) - no access to public taxi service say grab. Again the reason we told is the Nirwana resort is private one - due to the monopoly, there is limited restaurants for options: the one for breakfast (level 1). The one above the one for buffet (level 2) and Kelong restuarant facing the sea - the outstanding outcome from the monopoly is the pretty higher price for foods...I expect to have lunch at Kelong restaurant and in the end back after checking out the price in menu. Actually during the lunch time, there is no people having dinner except 1 or 2 guest to check out the good view facing the sea...pity !!! The postiive goes to some entertainment or activotoes in the hotel say swimming in outdoort pool. Sands and Bowling etc..... My proposal for their management is to open the service to guests in their hotel so there is more options even I will never come back to the hotel in Bintan...I has been to Batam before and the experience is better.... Hope it helps the guests in future to comen and freidnly remind for their management to find way for bettter experience BR Daniel Hope it helps....

The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish. Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner. However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top. In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.