Hôtels avec salle de sport à Bintan

We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback.

First time in Bintan. Had an amazing experience at the resort. Check in was smooth by Pancha. Initially assigned a room quite secluded, requested for a change and got a much better room on the ground floor facing swimming pool and the beachfront. Amazing customer service, amazing staffs, everyone was friendly. The resort is in a private estate, together with Cassia and Banyan Tree. The beach was very private and quiet. Definitely enjoyed my time there. The one downside is the fact that it is in a private estate, it is quite far from town. Eating out is difficult, Bike Grab isnt available. Grab car was quite difficult and expensive. The best way was to hire a tour guide. I hired a tour guide for the whole 3 days. Amazing experience, just an hour ferry ride away from the hustle of the city of Singapore. Will come back for beach vacation.

Un endroit merveilleux pour rester si vous avez besoin de vous détendre et de recharger dans la calme. Juste le temps vide de séjour dans la patio de votre villa de vue sur la mer et profiter de regarder la mer ou marcher par la plage collectant des boues de mer et de trouver des crabes de muqueuse enfant à l'intérieur des boues de mer. Le personnel souriant et les services impecables ne sont donc jamais une surprise, mais toujours un plaisir. Mayang Sari dispose d'un restaurant, le café Deli, où vous pourrez trouver des délicieux et des boissons locales et occidentales. Ils ont un navire de pick-up et de décharge du terminal de ferry, qui le rend très confortable.

La deuxième fois que j'ai visité la belle île Bintan, et j'ai choisi l'hôtel Grand Lagoi une fois de plus. L'emplacement à droite de la baie de Lagoi vous donne un accès sans fil à une magnifique plage. Je recommande également très fortement la nourriture et la vibe à Warung Yeah! à proximité. Je ne peux que critiquer que le fruit frais est très difficile à trouver ici, et il serait une grande amélioration si la Plaza Lagoi pouvait apporter un mini-marché ou un supermarché dans la région.

Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet.

Enjoyed my 3 day stay at this resort. Nice room with a balcony and sea view. Daily breakfast included , and has plenty of options, buffet style , from local food to eggs your way , fruit , bread and the best of all - prata. Restaurant on site offers delicious food. Vegetarian options available. Staff is very friendly and helpful. Beautiful sunrise you can watch from the beach. Hotel allows to rent a kayak. Overall , very calm place to relax for a quick holiday. Good value for money , recommend, and will be back again.

L'hôtel est très bien. L'environnement et les installations sont très bien. L'inconvénient est qu'il y a trop d'huile de silicone sur la plage. J'ai pris quelques photos et j'ai marché sur l'huile. Heureusement, le service de l'hôtel était très bon. Le serveur est allé dans la chambre pour aider à nettoyer. Nous sommes très satisfaits du service de l'hôtel ! Nous avons vécu dans des villas et des maisons de plage. C'est vraiment cosy et reposant ! Ce que je veux suggérer en particulier, c'est si la nourriture chinoise peut être rendue plus délicieuse, comme les restaurants de fondue... il y a trop peu d'ingrédients... J'espère que l'hôtel pourra être de mieux en mieux, car nous vivons à Singapour, nous ira souvent en vacances, et attendons avec impatience la prochaine fois Nouveau sentiment!

Wonderful moments celebrating my birthday on the stunning Bintan Island in Indonesia—a true slice of paradise. This beautiful destination is conveniently accessible with a 75-minute ferry ride from Tanah Merah, Singapore 🇸🇬, or a 20-minute trip from the Telaga Punggur ferry terminal in Batam to Tanjung Uban, as well as a 60-minute journey from Tanjung Pinang Island. During our delightful seven-night stay, we truly appreciated the warm hospitality we received. We are already looking forward to our next visit. Thank you, Bintan, for the unforgettable memories!

Location is a slightly out of the way as compared to the bintan resorts area, but not an issue if you hire private charter for the day. The resort pods are very new and uses great technology. Love waking up to the amazing view!

當天我丟失了我的包，感謝兩位酒店的工作人員幫我看守了我的包，包裏有我的護照銀行卡還有很多現金，時間長達三個小時，如果丟失了我的包我甚至回不了中國，感謝兩位拾金不昧的員工，這是我最幸運的一次旅行👍👍👍 Hari itu saya kehilangan tas saya. Terima kasih banyak kepada kedua staf hotel yang telah menjaga tas saya. Di dalam tas ada paspor, kartu bank, dan banyak uang tunai. Mereka menjaganya selama tiga jam. Jika tas saya hilang, saya bahkan tidak bisa kembali ke Tiongkok. Terima kasih kepada kedua karyawan yang jujur ini. Ini adalah perjalanan paling beruntung yang pernah saya alami.