Découvrez les avis réels des clients sur les hôtels.
Publiée le27 mars 2024|Chambre Supérieure
InvitéArrived at the hotel late, i found my room ready!
The room is clean, the staff are friendly and I loved the room design. Good choice for families.
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Prix par nuit à partir de :6 455 TRY
Publiée le3 fév. 2026
Invité
During our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine.
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Prix par nuit à partir de :12 383 TRY
Publiée le12 nov. 2024
JING
Mon séjour dans cet hôtel a été tout simplement exceptionnel. Dès mon arrivée, le personnel a été attentif, offrant un service personnalisé et me faisant me sentir chaleureusement accueilli. La chambre était spacieuse, décorée avec élégance et dotée de grandes fenêtres offrant une belle vue sur la ville. Le lit était incroyablement confortable, garantissant une nuit de sommeil reposante. Les options de restauration étaient fantastiques, avec une variété de cuisines internationales et locales. Le petit-déjeuner a été un véritable point fort, avec des options fraîches et délicieuses pour tous les goûts. Les équipements de l’hôtel étaient de haute qualité, y compris une salle de fitness bien équipée et un spa relaxant. L’emplacement était également parfait, avec des attractions à proximité. Dans l’ensemble, j’ai eu une expérience inoubliable et je recommande vivement cet hôtel à ceux qui recherchent un séjour luxueux.
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Prix par nuit à partir de :22 000 TRY
Publiée le1 fév. 2026
Utilisateur anonyme
Overall, everything was excellent. However, the staff handover/communication needs improvement. When I visited the fitness center at night, there was no staff member at the counter, and I waited over 10 minutes for a towel—even though I had already informed the fitness staff earlier that morning.
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Prix par nuit à partir de :5 805 TRY
Publiée le10 nov. 2025
Areej0o0oL'hôtel ne semblait pas prêt à accueillir les clients : son salon ressemblait à une cabane pour hommes et il n'y avait qu'un seul ascenseur en état de marche, et il était très lent.
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Prix par nuit à partir de :5 892 TRY
Publiée le14 mai 2026
Utilisateur anonymeنظافه و خدمات جدا ممتازه و المكان ممتاز جداً يعني اتوقع مو اخر مره ابدا
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Prix par nuit à partir de :3 199 TRY
Publiée le23 oct. 2025|Chambre double standard
Invité
Convenient Location, Comfortable Stay with a Few Lighting Quirks
I stayed at EWAA Express Khurais in Riyadh and overall had a pleasant experience. The location is convenient—about a 15-minute walk to a shopping area with plenty of food options like Starbucks, KFC, Wendy’s, Al Baik, and a Panda hypermarket.
The hotel is simple but functional. Rooms are clean and spacious, with a large, comfortable bed. Initially, I was assigned a room on the 4th floor, which felt quite dark due to having no outside view. The staff were kind enough to switch me to a room on the 2nd floor, which had a full-height window facing the highway. The difference: the 4th floor room was quieter but darker, while the 2nd floor room was brighter with a view, though some traffic noise was noticeable. I chose the 2nd floor in the end as I prefer natural light.
One unique point is the corridor lighting. The hotel doesn’t use ceiling lights in the hallways, relying instead on small wall-mounted lights. This makes the corridors feel quite dim. It seems to be a design choice across the EWAA hotel group, not just this location. If you're sensitive to low lighting or feel uneasy in darker spaces, this might be something to consider.
Breakfast was decent—not a feast, but enough to fill up. No egg station, but the basics are covered. Also worth noting: the hotel offers bicycles for guests to borrow, which is a nice touch, although I didn’t try it myself.
Overall, a good value stay if you’re looking for a clean, well-located hotel with friendly staff and don’t mind a few quirks in lighting and noise.
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Prix par nuit à partir de :2 982 TRY
Publiée le28 oct. 2024|Chambre lit king standard
InvitéL'hôtel est très bien, a complètement dépassé les attentes et la communication pour le départ tardif s'est déroulée sans problème.
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Prix par nuit à partir de :6 065 TRY
Publiée le6 nov. 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Prix par nuit à partir de :12 245 TRY
Publiée le23 juill. 2024
Utilisateur anonyme
La chambre paraissait un peu vieille et défraîchie. Des bruits de travaux, liés à des rénovations ou à autre chose, étaient constants et assez forts toute la journée. Le petit-déjeuner était correct, suffisant pour me rassasier, mais il n'y avait pas de fruits.
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Prix par nuit à partir de :2 903 TRY