Évaluations de Mercure Brighton Seafront Hotel

Was a wonderful stay. Marta took care of me during my stay and offered exceptional customer service and best experience. Would stay here again any day. Wait staff at the bar were lovely too, very welcoming.

Helpful service with a sincere attitude! Amazing 5-star hotel!

Everything was very beautiful, very cozy attention to detailing very tasteful decor. The receptionist was an absolute sweetheart with us. Location is good. Breakfast was ok. Comes with slippers and a bathrobe , although one of our bathrobes were dirty inside with toothpaste. The facilities need here and there an update, it was very windy outside and the windows let through a lot of cold. There’s some tiles on the bathroom floor fallen and for the price it was one would expect it being properly cleaned specially the toilet around mirrors and windows

Nice bedroom with friendly customer service. Worth for the price.

Location is absolutely great, the sea is direct in front of the hotel. Everything is at walking distance. The staff is very kind and friendly. When we check in, there is a small promotion where we can get free wine, beer or sodas. Cleanliness is great, the room is spotless although there is a little funky smell but not a big issue. As for the amenities, their shampoo and body wash are in bottles fixed to the wall. But their shampoo and body wash are of quality with meroli and bergamot smell which i just fall in love with. They did provide hand wash and lotion in bottles and fixed to the wall as well. No bar soap, no toothpaste, no toothbrush, no shower cap. Their does provide iron, hair dryer and tea/coffee as well as two bottles of water.

Very nice hotel in a great location. Beautiful reception area with helpful staff. Fresh new facilities in the room. Great quality bedding. Bathroom new and good condition. Good quality tea and coffee. Only slight downside was that my single room was a little bit on the small side, staff did their best to help and showed me an alternative room but that was pretty much the same size. In the end I accepted the slightly small room as the price I paid reflected the room size. I settled in well after accepting this and it was a comfortable two night stay. The hotel feels warm and welcoming, I can recommend it.

Nice hotel!

Very cozy hotel with lots of charm, great service and amenities.

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