Hampton by Hilton Changchun Cultural Plaza

Avis : Hampton by Hilton Changchun Cultural Plaza

Hampton by Hilton Changchun Cultural Plaza

1118 East Minzhu Street, Chaoyang District, Changchun, Jilin, ChinaVoir le détail de l'hôtel
Hampton by Hilton Changchun Cultural Plaza
Hampton by Hilton Changchun Cultural PlazaHampton by Hilton Changchun Cultural PlazaHampton by Hilton Changchun Cultural Plaza
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Avis des voyageurs

9.5/10
Mémorable
3590 évaluation
Avis vérifiés
Emplacement9.5
Commodités9.5
Service9.5
Propreté9.6
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Toutes les évaluations(3590)
Évaluations positives(3537)
Évaluations avec photos/ vidéo(511)
Petit déjeuner délicieux(572)
Personnel d'accueil amical(486)
J'y retournerai(94)
Idéal pour les voyages d'affaires(92)
À proximité du métro(62)
Restaurants de qualité(40)
Taxis à proximité(28)
Évaluations négatives(53)
Yumei
Chambre double supérieure
Séjour au avr. 2025
En famille
3 évaluation
10/10
Exceptionnel
Publiée le 4 juin 2025
Good location . The most convenient thing is that there have wash and dryers - it’s free! breakfast is great, And hotel service staff is warm and polite.
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Réponse de l'établissement: 親愛噠~~謝謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 長春文化廣場希爾頓歡朋酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。 下朋期待您的再次光臨!———想你的歡小朋
Utilisateur anonyme
Chambre Confortable 2 Lits
Séjour au déc. 2024
Entre amis
19 évaluation
4.0/10
Publiée le 12 janv. 2025
One of the worst hotel interactions. There wasn’t a single day without issues.
Traduire
Réponse de l'établissement: 親愛噠~~非常感謝您選擇 長春文化廣場希爾頓歡朋酒店!此次入住沒能得到您的滿意,我們深表歉意。希望有機會與您有更多的溝通與交流,給我們提出更多寶貴建議。我們將會加強對酒店軟硬件設施以及服務質量的提升,酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施,務求讓閣下入住有更為舒適整潔的環境,希望閣下下一次光臨有一個全新的感受!熱切期待再次光臨體驗!———想你的歡小朋
Shemain Daily’s
Chambre Confortable 2 Lits
Séjour au oct. 2024
En couple
26 évaluation
6.0/10
Publiée le 6 déc. 2024
Go out must take taxi. Walking distance only got few restaurants. This area is neighbourhood area. Not suitable for tourists. Walking to Hong Qi street need more than 30mins. The design of hotel entrance is really unfriendly. Winter time the main door not open, only left door is open. I am carrying my large 30’ luggage and push thru a narrow slope, then need to open 3 door manually myself only can enter to hotel lobby. Hotel don’t have workers to assist to open door and take luggage. Hotel is clean. Staff not friendly, asking questions about the restaurant nearby this area. They just reply don’t know, not local people without offering help to us. 😓😓😓
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Réponse de l'établissement: Dear guest, we apologize that our stay did not meet your expectations. Most of the restaurants near the hotel are on the opposite side of the square. Hongqi Street is also a bustling commercial district, while the hotel's location provides a peaceful and private space for guests to stay in. The current temperature is already in the cold winter season of minus ten degrees Celsius, with a chilly wind. In order to keep warm, the main entrance of the lobby has been closed. Looking forward to your trip to Changchun again during the season of warm spring and blooming flowers. Stay at our hotel and give us a chance to make up for it. We hope our service will satisfy you next time. Huan Xiaopeng wishes you a good mood every day and a happy work.
南方小土豆
Chambre Confortable 2 Lits
Séjour au avr. 2025
En famille
2 évaluation
10/10
Exceptionnel
Publiée le 10 mai 2025
Services is very good, hotel reservations xiao zhang is very helpful and she even served us drinks when we came back to collect our luggages
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Réponse de l'établissement: 啦啦啦~~非常感謝您對我們酒店如此的青睞和喜愛! 前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,長春文化廣場希爾頓歡朋酒店永遠屹立於這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開 ^_^!———好多祕密的歡小朋
Invité
Chambre Confortable 2 Lits
Séjour au déc. 2024
En famille
8 évaluation
8.5/10
Très bien
Publiée le 18 janv. 2025
New hotel so everything was great! Breakfast was nice and plentiful, room was spacious but was too hot! you can't turn the air cond down. Stayed at the hotel on 2 occasions 4 days apart, My first stay I booked through Hilton directly as a Hilton Gold Member, however received no recognition upon arrival plus Hilton's website is higher than Trip.com hence I decided to book via Trip.com
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Réponse de l'établissement: 親愛噠~~非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!東北的酒店房間是地暖供熱,空調是關閉的。您覺得熱可以聯繫前台給您調節温度,此次沒能給您留下完美回憶,期待下次能夠全都補上。我們會更注重此方面的細節,以及更加努力完善設施提高服務標準,會細緻的做好每一個服務環節,不辜負您對酒店寄予的厚望!我們衷心的期待着您的再次光臨!謝謝!^_^———想你的歡小朋
PamBKK
Chambre double supérieure
Séjour au mars 2024
En couple
10 évaluation
9.0/10
Excellent
Publiée le 26 avr. 2024
Location is a bit far from the center. There's a nearby metro station though. The hotel is bright and modern. The room has all amenities we need. Shower is good. TV is big enough. Breakfast quality is a bit disappointing.
Traduire
Réponse de l'établissement: 尊敬的賓客您好!非常感謝您選擇長春文化廣場希爾頓歡朋酒店!此次入住沒能得到您的滿意,我們深表歉意。希望有機會與您有更多的溝通與交流,給我們提出更多寶貴建議。我們會細緻的做好每一個服務環節,不辜負您對酒店寄予的厚望!關於早餐問題酒店將會組織相關部門對早餐問題進行調整,謝謝閣下提出的建議,希望長春文化廣場希爾頓歡朋酒店能夠成為您在長春的家!我們衷心的期待着您的再次光臨!謝謝!^_^
Invité
Chambre Confortable 2 Lits
Séjour au mai 2024
Entre amis
10 évaluation
10/10
Exceptionnel
Publiée le 16 juin 2024
The hotel is very comfortable and spacious, We got upgraded without any additional charge. The breakfast spread is good with coffee machine. I am delighted they provide free laundry room with ironing board. Walking distance to subway blue line. Will totally recommend you to stay in this hotel.
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Réponse de l'établissement: 親愛噠~~非常開心給您留下了深刻印象,也希望這個美麗城市和熱情的工作人員能給您留下一段美好的回憶。期待您下次光臨, 祝一切順利。———貼心又温暖的歡小朋
Wee Tat Tan
Comfort Double Bed Room With Smart Guest Control And Smart Toilet
Séjour au avr. 2024
Seul
5 évaluation
8.0/10
Très bien
Publiée le 1 juin 2024
Very tidy and clean hotel, housekeeping Very well maintained, front desk very helpful in particulariss. Miss xio zhang
Traduire
Réponse de l'établissement: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新, 期待您的再次光臨, 我們將竭誠為您 服務———貼心又温暖的歡小朋
NickC
Chambre Confortable 2 Lits
Séjour au avr. 2024
En couple
12 évaluation
7.0/10
Publiée le 2 juin 2024
Location is average. Room doesnt have luggage rack. Need to place luggage on the floor. Wifi got intermittent connection problem. Front desk not very friendly. But the restaurant staff is very efficient and hardworking. Overall cannot compete with Atour or Mercure..
Traduire
Réponse de l'établissement: 親,看到您的點評,我們很傷心沒能給您滿意的入住體驗,這是我們最大的遺憾。 您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快, 感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。———想你的歡小朋
NixNax
Chambre Confortable 2 Lits
Séjour au oct. 2023
En couple
7 évaluation
9.0/10
Excellent
Publiée le 7 nov. 2023
I stayed at the Hangzhou location twice this year and was blown away by the cleanliness and superior service there. So, as soon as I saw the name pop up while looking for a hotel in Changchun, I had to choose it. Notes: When we arrived, we were politely greeted by the front desk staff and we were able to check-in early hassle-free. The room was clean, odorless, and there was even a window that we could easily open and close ( I’ve seen many other hotels with fake windows, haha). Breakfast was delicious!! There were many options (western and local). We definitely got a belly-full. We also stayed in the restaurant for hours just eating, talking and re-filling our plates. Really nice. We spent 2 nights and had to checkout at 5am on the last day. We were given takeaway breakfast boxes comprising croissants yogurt and fruit. Really convenient since we missed the tasty breakfast. There is a really nice restaurant close to the hotel called Yan Niu. They served local dishes along with some Korean dishes. Delicious!! The town area was about 10 minutes by didi. There were many stores, restaurants and parks in that area. All in all, it was a comfortable stay at the hotel. This was my third Hampton by Hilton stay this year. I hope that they will maintain this level of consistency.
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Réponse de l'établissement: Dear guest~Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your journey. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life—— Miss you, Huan Xiaopeng!
Xiao
Chambre Supérieure (2 beds)
Séjour au août 2024
En couple
3 évaluation
10/10
Exceptionnel
Publiée le 24 sept. 2024
New and clean hotel. Good breakfast. Convenient location.
Traduire
Réponse de l'établissement: 親愛噠~~感謝您對我們的肯定,滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!———可愛的歡小朋!
Utilisateur anonyme
Chambre Supérieure (2 beds)
Séjour au oct. 2023
Seul
40 évaluation
6.5/10
Publiée le 16 déc. 2023
The hotel staff is nice. They were helpful and upgraded my room. Rooms are very clean. Probably the best hotel around Culture Square. Some negative aspects though: - The check-in took more than 20 minutes. - On the lobby, they have a beautiful coffee machine... that does not work... Only for decoration. - The breakfast seems nice with a lot of options but nothing is really good (fake fruit juice, no cold cut or cheese, no pork sausages, etc.) - The sales manager of the hotel used my booking contact (from Trip.com) to add me on Wechat and advertise for his hotel. Which is definitely abusive.
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Réponse de l'établissement: Dear guests, thank you very much for taking time out of your busy schedule to comment on the hotel. First of all, I am sorry to you, which makes you have a bad feeling. Because the hotel room is tight, there are fewer clean rooms and more rooms need to be checked. Let you wait for a long time. Really very embarrassed. The coffee machine you saw when you came here didn't work because it hasn't opened yet. Breakfast without what you want to eat, really sorry. The sales manager did not call you, add your WeChat, caused you trouble. We are really very sorry. The hotel will strengthen its management and bring you a happy experience. Huan Xiaopeng hope you do not therefore unhappy, I wish you have a good mood every day.
Invité
Chambre double supérieure
Séjour au oct. 2023
Autre
4 évaluation
10/10
Exceptionnel
Publiée le 19 nov. 2023
What a lovely experience. The hotel is beautiful and clean. The staff is very friendly and offer great service. The breakfast was delicious and had a lot of options
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Réponse de l'établissement: Dear~, thank you very much for choosing our hotel. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you a supreme service experience. Welcome to visit again! -—— Miss you, Huan Xiaopeng!
Ball114
Chambre double de luxe
Séjour au août 2023
En couple
2 évaluation
10/10
Exceptionnel
Publiée le 12 sept. 2023
Best hotel in Changchun.
Traduire
Réponse de l'établissement: Dear guest, Thank you for choosing our hotel from so many hotels. Thank you for your recognize . We are glad that Hampton has become a warm stop on your journey. We hope you have the opportunity to return to our hotel again. All staff are always waiting for you!
Raymond
Chambre Confortable 2 Lits
Séjour au nov. 2023
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 28 déc. 2023
My family enjoyed the cleanliness, good facilities and great breakfast.
Traduire
Réponse de l'établissement: Huan small friends can get you so high evaluation, good happy, hope you can later small friends as you go out of the second home, every time can be happy, the hotel mobile desk collocation ergonomic chair, provide you with beyond expected comfortable office environment, more world first-class brand bathroom equipment and the American skin care field palace medical brand "Peter Thomas Roth" bath products, create exclusive "Hilton huan friends bath experience"! Huan's free healthy hot breakfast includes DIY waffles, freshly baked bread, freshly ground coffee, breakfast bag, a small food tour and so on.——— Better and better huan xiaopeng