Avis : Holiday Inn Express Dali Xiaguan

Réponse de l'établissement: Dear Guest, Thank you for choosing to stay at Holiday Inn Express Dali Xiaguan and taking the time to share your wonderful experience with us! We're delighted to hear that you found our facilities reliable and enjoyed the convenience of our robotic delivery service. It's truly rewarding to know that our breakfast and friendly staff contributed to your pleasant stay. Your kind words motivate our team to continue delivering exceptional service. We sincerely appreciate your support and look forward to welcoming you back for another worry-free stay in the near future! Wishing you all the best until we meet again. IHG Social Listening Team

Réponse de l'établissement: Dear Guest,Thank you for choosing to stay with us again and for sharing your heartfelt review. We are pleased to offer complimentary parking for our guests, and the hotel is conveniently located with extensive bus routes nearby—just about a 10-minute drive from Dali Railway Station, making it easily accessible whether you travel by public transport or car. In the morning, we serve a buffet breakfast featuring a mix of Chinese and Western dishes, along with local Dali specialties, carefully prepared to provide a balanced and energizing start to your day. We truly appreciate your trust and recommendation, and we will continue striving to exceed your expectations. It would be our pleasure to welcome you back again soon! IHG Social Listening Team

Réponse de l'établissement: Dear guest, thank you for your love and positive comments on our hotel. We have carefully prepared a buffet breakfast, which includes a combination of Chinese and Western dishes, Dali - style local snacks, as well as an open kitchen for on - site food preparation, ensuring a balanced and nutritious meal. We are committed to creating a pleasant living experience for every guest. During your stay, if you have any needs, please feel free to contact our staff at any time. We look forward to seeing you again. IHG Social Listening Team

Réponse de l'établissement: Dear Guest,Thank you for choosing Holiday Inn Express Dali Xiaguan and sharing your feedback. Staying true to our brand promise, our hotel offers thoughtfully curated amenities—nothing excessive, just everything you need. Beyond comfortable guest rooms, we provide a restaurant, laundry facilities, meeting rooms, and more to ensure a simple, efficient, and worry-free stay. We look forward to welcoming you back soon! IHG Social Listening Team

Réponse de l'établissement: Dear guest,Thank you for taking the time to write a review. It's very encouraging to read your comments. Holiday Inn Express has always been in a convenient location, such as the railway station or business centre. We are very pleased that you were so pleased with the well-maintained facilities and rooms and the fantastic customer service we provide. We look forward to your next stay! IHG Social Listening Team

Réponse de l'établissement: Dear Guest, Thank you for your warm review and recommendation. We appreciate your business and the time you have taken to share your comments with us. We hope to see you again soon. IHG Social Listening Team

Réponse de l'établissement: Dear guest, thank you for choosing our hotel and sharing this valuable review with us. We apologize for any inconvenience caused to your trip. If you need any assistance, please feel free to contact the front desk at any time, and we will be more than happy to share information about the nearby roads. If you come to Dali again, we hope that you will consider choosing our hotel once more. IHG Social Listening Team

Réponse de l'établissement: Dear guest, thank you for providing us with this valuable review. We apologize that the cleanliness of the room did not provide you with a satisfactory experience. In the future, we will increase our efforts to clean and inspect rooms to present cleaner rooms to our guests. At the same time, we are honored that our service has received your recognition. We will continue to work hard and sincerely invite you to visit us again. IHG Social Listening Team

Réponse de l'établissement: Dear guest,We are very happy to hear you enjoyed your stay with us.Our restaurant cook does an amazing job, it sounds like you were able to enjoy a meal breakfast which is great to read. Holiday Inn Express was always located at a convenient location, like the city center or attractions. We hope to see you back with us again soon. IHG Social Listening Team

Réponse de l'établissement: Dear guest, thank you for taking the time to share your candid review. There is road construction near the hotel, and we apologize for any inconvenience it may have caused during your stay. If necessary, please feel free to call us, and we will be happy to share information about the surrounding roads with you. We provide a combination of Chinese and Western style breakfast, which is self-served, and also includes Dali's local specialties. We hope you will visit us again. IHG Social Listening Team

Réponse de l'établissement: 尊敬的客人您好：感謝您選擇入住大理下關智選假日酒店，並抽出時間分享您的寶貴意見。很抱歉此次入住未能為您帶來完全滿意的體驗，我們深表歉意。 您對前台服務的肯定讓我們倍感欣慰，會繼續堅持貼心服務每一位客人。關於您提到的周邊環境問題，目前市政工程確實給出行帶來不便，我們會持續關注施工進展。針對房間隔音問題，我們已將相關情況反饋至工程部門，同時，我們會加強夜間公共區域的巡查管理，確保客人享有安靜的休息環境。早餐方面，我們非常重視您對食品品質的反饋，已與餐飲團隊溝通，將嚴格把控食材選擇和出品標準，並加強餐枱補餐的及時性。再次感謝您細緻的反饋，這對我們改進服務至關重要。期待未來能有機會為您呈現更完善的住宿體驗。智選假日賓客關懷團隊

Réponse de l'établissement: 尊敬的客人您好：感謝您選擇入住大理下關智選假日酒店，並抽出時間分享您的寶貴意見。很抱歉此次入住未能為您帶來滿意的體驗。由於市政工程施工問題導致出行的路線被迫進行調整，給您出行造成不便，我們向您致以誠摯的歉意。為了便於客人出行，我們在預訂平台的訂單付款頁面明確告知。若有需要，隨時歡迎您致電前台，我們將非常樂意與您分享周邊的道路訊息。酒店的價格可能會根據市場情況進行調整，建議您在行程確定的情況下提前預訂，有機會享受更多價格上的優惠。我們的早餐以自助形式供應，菜品中西結合，也有大理特色餌絲、米線等。今後，我們會結合客人的意見繼續調整早餐菜單。此外，若您睡眠較淺或覺得周邊環境影響到您的睡眠，請及時告知，我們將根據房態儘可能安排更安靜的房間，也可提供隔音耳塞。在衞生方面，我們也將加大日常的清潔、通風與檢查力度，從細節入手提升整體的衞生品質。您的反饋對我們改進服務至關重要，期待未來能有機會為您提供更優質的住宿體驗。祝您萬事如意！ 智選假日賓客關懷團隊

Réponse de l'établissement: 親愛的客人您好，非常感謝您選擇入住大理下關智選假日酒店，並分享您愉快的入住體驗！很高興得知您對大床的舒適度、衞生間的整潔以及小黃小朱的熱情服務感到滿意，能為帶娃家庭提供周到服務是我們的榮幸。您對早餐的特別表揚讓我們備受鼓舞，廚師團隊會繼續保持用心出品。期待下次旅行時能再次為您全家帶來温馨體驗，祝生活愉快！ 智選假日賓客關懷團隊

Réponse de l'établissement: 尊貴的賓客您好，感謝下榻大理下關智選假日酒店並分享這寶貴的點評與美照。酒店採用智選假日新一代設計，開放島式接待台拉近與客人的距離；灰色、藍色為主，再以亮橙色點綴的主色調，清新雅緻之中又不失個性，帶來眼前一亮的驚喜。每天清晨，我們精心奉上營養均衡的美味智選早餐，其中還有瑞幸合作款現磨咖啡，早餐來一杯，讓一整天都精力充沛，活力滿滿。前台小夥伴能得到您的點名表揚，我們深感榮幸，已迫不及待將這份榮譽與之分享。如此用心，衹為能遇到更多真心喜歡這裏的朋友，期待與您的再次相遇。祝您步步高昇。 智選假日賓客關懷團隊