Lavande Hotel (Fangchenggang Dongxing Port Store)

I am delighted to write an enthusiastic review for this hotel! Their front desk service and hotel environment have truly impressed me. Firstly, the front desk service at this hotel is incredible. The staff always greet guests with a smile and are extremely friendly. They pay great attention to guests' needs and go above and beyond to provide the best assistance and advice. Whether it's check-in or inquiries about local attractions, they are always patient and attentive. Their professionalism and warm service make me feel right at home. Secondly, the hotel environment is simply stunning. The lobby is spacious, bright, and exquisitely decorated, creating an atmosphere of elegance. The rooms are beautifully furnished, cozy, and the beddings are clean and comfortable, making guests feel completely at ease. The cleanliness throughout the hotel, both in public areas and the rooms, is maintained to a high standard. Additionally, the hotel offers a wide range of facilities and services, enhancing the overall experience. The breakfast buffet is plentiful and delicious, catering to different tastes. The fitness center is well-equipped, allowing me to maintain a healthy exercise routine. The complimentary Wi-Fi covers the entire hotel, ensuring easy connectivity. Overall, this hotel has provided me with an exceptionally satisfying stay. The outstanding front desk service and elegant hotel environment make me feel truly welcomed. I wholeheartedly recommend this hotel to anyone seeking comfort and excellent service. I will not hesitate to choose this hotel again on my next trip.

came to be close to the border, this hotel is a few minutes walk away. hotel is easy to find. it got the job done.

想着是連鎖品牌，也不是太差的酒店，想都沒想就預訂了。。結果就是個大坑，開八小時車半夜兩點才到，前台告訴我明早他們八點要裝修會很吵，我？？？五一大過節的你裝修什麼？？我説我不能接受太早了，前台當場垮個批臉，那語氣一副你愛住不住的樣子説那我沒辦法你們自己找地方吧。我説你是要拒單嗎？她説我接單了啊你自己不住。。態度真牛啊。花快五百訂的房間，寫4人入住，衹有兩瓶水，其中一個房間沒有插座，真的絕。。地毯也臟，淋浴也不好用，小冰箱裏的飲料全是灰，早餐幾乎都是外面批發的凍品加熱。住過大大小小高中低酒店。沒見過那麼差的，還麗楓，山寨的吧。。

因為原來訂的酒店沒地方停車，所以大概在入住前15分鐘改訂了麗楓，但是這個酒店的種種真是令人太震撼了： 1.衞生差。如圖所示，因為房間鋪的是地毯，所以各種油漬、碎屑、灰塵都無法打掃乾淨；衞生間盥洗池下方都是銹跡；淋浴室沒有準備地巾，踏得整個衞生間都是水，非常邋遢。 2.環境差。入住前酒店的入住情況沒有告知正在裝修，於是預訂，辦理入住時前台告知“正在裝修，會有一點吵”，注意，是“一點吵”哦，我不知道酒店如何定義這個一點，是9點鐘電鑽就在你耳邊鑽個不停的那個一點嗎？根據國家規定，裝修時間為工作日的8:00-12:00，14:00-18:00，在其他時間段是不允許進行產生噪音、振動的裝修作業。所以拿電鑽，為什麼叫一點吵？ 3.服務態度有問題。正常電話詢問，男性前台表示已在辦理入住的時候告訴我早上8點半-下午6點會裝修，他沒辦法。我請問呢大哥，且不説你這個合不合法，在顧客提出疑問的時候座位服務人員是不是第一時間應該先向客户表示歉意安撫客户，然後提出解決方案？直接給我來一句沒辦法，小小酒店制度可以凌駕於法律之上？建議讀讀《中華人民共和國環境噪聲污染防治法》，貴單位急需加強下員工培訓。

酒店位置很方便，走路幾分鐘就到口岸了，客服人員熱情禮貌，問什麼都很有耐心。衞生乾淨，推薦點贊👍🏻

酒店位置非常不錯，就在東興國門景區大門口，在房間就能看到越南，下樓步行三分鐘到國門。因為是旺季的原因，酒店十二點就要退房，但是聯繫了前台幫我們延遲了一小時，總體來説還是不錯的

基本很少給任何評論 感覺會浪費自己時間 d但這次差評無疑了，晚上我和孩子被蚊子咬醒無數次，起來找蚊香片沒有，沒有任何驅蚊器，開空調解決不了，接着又樓下KTV吵死，一點多到四點多才停，一夜沒睡

酒店離越南街很近，逛街很方便，衹是春節期間人實在太多，吃飯到處排隊還不一定排得上，另外，建議房間衞生再加強一下，有些角落的地方還是不乾淨。

房間打掃的非常乾淨 前台態度特別好 有什麼問題都會幫忙解答 酒店位置離關口很近 附近有很多景點 吃飯的也很多 下次來還會選擇在這住✌🏻️