Conveniently situated, close proximity to malls, airport and metro. Check in was a bit of a mission as we arrived at our hotel at 5am, they were kind enough to give us an early check in by 8am. Rooms are marked Non smoking- I beg to differ, the cigarette smell hits you the moment you exit the lift. Not even the automatic air freshener can get rid of the smell, they even have matches and an ashtray in the room, yet they insist it's a non smoking room. Rooms are a nice size. Bathroom could do with a makeover as it is outdated, they can definitely invest in new towels as they give you old worn out towels. Entire hotel is neat and clean, it could do with a bit of a makeover and upgrade. They definitely need to do something about the hallway carpet as the strong tobacco and mouldy smell doesn't leave it. The stars of this establishment are definitely the concierge/ bell boys and bell captain Goutum, Sujeet and Abdul. They go over and beyond there call of duty, they really exceed your every expectation. Had it not been for them, I don't think our stay would be as pleasurable and memorable as it was. Hats off to them, I sincerely hope their employer values them, they would be an asset to any establishment. Well done guys. The Filipino's come across as arrogant and English is a problem with them as they do not understand you. I would recommend they get some training. If these issues were to be ironed out, I will definitely be a returning customer.
Très bien
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