Avis : ME by Meliá Dubai

Réponse de l'établissement: Dear Guest,Thank you for your wonderful review! We’re so glad to hear that you enjoyed our design and location. It’s always a pleasure to know our guests appreciate the thought and care put into every aspect of their stay. We look forward to welcoming you back soon!Best regards,Riccardo ZerbiAura Manager

Réponse de l'établissement: Dear Guest,Thank you for your thoughtful review! We're pleased to hear that you enjoyed the design and overall experience at the hotel. We’re also grateful for your feedback regarding the front desk service, and we’ll certainly take that into consideration to ensure we continue to improve in every area.We hope to welcome you back soon for an even better stay!Best regards,Riccardo ZerbiAura Manager

Réponse de l'établissement: Dear Ghali,Thank you for your fantastic review! We're thrilled to hear that you enjoyed the hotel, our staff, the great location, and the food. It’s wonderful to know that you had such a positive experience with us. We look forward to welcoming you back for another great stay!Best regards,Riccardo ZerbiAura Manager

Réponse de l'établissement: Dear Guest,Thank you for your honest feedback. I’m very sorry to hear that noise from nearby construction affected your stay so negatively. While the construction is indeed outside of our control, I completely understand your frustration and agree that transparent communication is essential in situations like this.We always aim to inform guests about any possible disturbances in advance, and I sincerely apologize if this was not communicated clearly in your case. Your comments are well noted, and I will raise this internally to ensure better handling and clearer guest communication moving forward.I hope you might consider giving us another chance in the future, where we can deliver the peaceful and high-quality experience you expected.Kind regards,Riccardo ZerbiAura Manager

Réponse de l'établissement: Dear Duotech,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our surroundings, amenities, cleanliness, and service. We are glad you found our location convenient and that our staff were friendly.We appreciate your feedback and hope to welcome you back again soon.Kind Regards, Ismail KhadouchFront Office ManagerME BY MELIÁ - DUBAI

Réponse de l'établissement: Dear Guest,Thank you for your wonderful review! We’re so pleased to hear that you found great value in your stay and enjoyed our surroundings, amenities, cleanliness, and service. It’s always our goal to provide an exceptional experience, and we’re happy we met your expectations. We look forward to welcoming you back in the future!Best regards,Riccardo ZerbiAura Manager

Réponse de l'établissement: Dear Jeff,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our surroundings, amenities, cleanliness, and service. We are glad you found our location convenient and that our staff were friendly.We appreciate your feedback and hope to welcome you back again soon.Kind Regards, Ismail KhadouchFront Office ManagerME BY MELIÁ - DUBAI

Réponse de l'établissement: Dear Guest,Thank you for your fantastic review! We're so happy to hear that you had an amazing stay and that everything, from the surroundings to the amenities, cleanliness, and service, exceeded your expectations. Your support means a lot to us, and we look forward to welcoming you back for another exceptional experience!Warm regards,Riccardo ZerbiAura Manager

Réponse de l'établissement: Dear Guest,Thank you so much for your incredible review! We're thrilled that you enjoyed our surroundings, amenities, and the overall design of the hotel, especially with Zaha Hadid's signature touch. It’s wonderful to hear that the attention to detail in the interior design, including the room, lobby, and bathroom features, added to your experience. We’re also happy that you appreciated the view of the Burj Khalifa and the quality of our breakfast, gym, and swimming pool.We truly appreciate your recommendation and are grateful for your kind words. We look forward to welcoming you back for another amazing stay!Warm regards,Riccardo ZerbiAura Manager

Réponse de l'établissement: Dear Hideto,Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you enjoyed our Zaha-inspired design and that our hospitality and dining experience met your expectations. Your kind words regarding our amenities and cleanliness mean a lot to us.We appreciate your feedback and look forward to welcoming you back for another exceptional stay!Kind Regards, Ismail KhadouchFront Office ManagerME Dubai

Réponse de l'établissement: Dear 道夢天涯,Thank you for your review! We're glad to hear you enjoyed the unique design inspired by Zaha Hadid. We appreciate your feedback regarding the walking distance to Dubai Mall; we understand that it can feel farther than anticipated and are always looking for ways to enhance our guests' experience.Your insights about our cleanliness and service are greatly valued, and we will continue to strive for excellence in those areas. We hope to welcome you back soon!Kind Regards, Ismail KhadouchFront Office ManagerME Dubai

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback. We’re glad to hear you appreciated the cleanliness and service during your stay, and we’re especially happy we could assist you with retrieving your belongings after your departure. We sincerely value your thoughts on the design, and we always aim to exceed expectations when it comes to both the experience and the details. Your feedback about the service team is noted, and we’ll continue to work on ensuring every guest receives the high level of service we strive for.We hope to have the opportunity to welcome you back and provide an even better experience next time.Best regards,Riccardo ZerbiAura Manager

Réponse de l'établissement: Dear lithiumsodium,Thank you for your fantastic review! We’re thrilled to hear that you had such an exceptional experience at our hotel. The design elements you mentioned truly reflect Zaha Hadid's vision, and we’re glad you enjoyed the unique and immersive atmosphere. It’s also wonderful to know that you appreciated the view of the Burj Khalifa and the special touch of our front desk team.We’re grateful for your kind words and look forward to welcoming you back for another unforgettable stay!Warm regards,Riccardo ZerbiAura Manager

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the stylish room and spacious, comfortable bathroom.We’ve also taken note of your ratings regarding amenities and service, and we will continue working to improve these areas to ensure an even better experience for all our guests.We hope to welcome you back to ME Dubai in the future.Kind Regards,Ismail KhadouchFront Office ManagerME Dubai