Lani's Holiday Island

If I could leave 0 Stars I would. The management were rude and unprofessional. They were inflexible and not helpful at all. The park is dated and left in disrepair, not to mention the amenities are falling apart and filthy. I went to use the bathroom in a hurry and was unable to find any bathroom doors with locks on them, or a toilet without staining. I was worried to use the shower as they were stained and full of mould. The park staff don't even care to clean the park of general rubbish, you can see it piled up in front of long term resident's caravans, as well as within the amenities. The smell travels throughout the park. Safety in the park does not seem to be a worry for the management as we saw visitors speeding through the park, some who appeared to be driving under the influence and young people appearing too young to have a licence, driving the park's buggies throughout the park without any helmets. I won't be going back and I wouldn't recommend anyone go holiday here

Lani’s Holiday Island in Forster NSW was very disappointing especially being a G’Day parks member. The reception was friendly but we were given a caravan site at the back of the park which was spacious enough only to find that there was no power pole to plug into so had to move to another vacant site. The amenity block for the 10 sites consisted of 2 toilets and 1 small shower per Gents & Ladies. These were decorated with spider webs and bugs, plus no hot water, soap or paper towels for hand washing. The shower did have hot water and good pressure. The whole park has a neglected feel about it and were glad to only stay for 1 night for $50 (did not receive membership price) Location is ok, not far from Stocklands Shopping Centre and close to the water.

Best thing about Lanis is the coffee lady Sarah she's great and makes fantastic cappuccino. I'll start with the positives , cabin had good air conditioning and good shower. That's pretty much all that was good. Bed was disgusting and terribly uncomfortable. Found out why when we looked at Ensemble base both middle legs were missing! So we had to put mattress on to the floor to try and save our backs. Cabins really need an upgrade and to be honest so did the entire park. Very dated and run down

I have booked this campsite for Christmas, unfortunately I am suffering from depression , anxiety and suicidal thoughts. Today I tried to cancel my reservation as I am in a bad way , however Lanis would not refund me my money but would instead rather me risk my health and still stay with them on my own over Christmas . Poor judgement by these people to have no empathy with someone in my condition