Évaluations de Sheraton Fort Worth Downtown Hotel

Even though we live in Arlington, we spent two nights here for a wedding of the daughter of some good friends. I go by this hotel several times a month but had never been inside. It's a beautiful property that's well maintained. It does suck that the parking garage is valet only and it's $48/day. I think that is ridiculous. They also have a surface lot that you can use for $25/day. I'd be upset about that too (this is Fort Worth, not LA or DC) except after we got home, I realized that they hadn't charged me for the parking. Not sure whether it was intentional or a mistake but I'm not going to question it. Our room was great. We were in the South Tower. We didn't see any signs of construction in the hotel so I'm assuming it's completed. Very freshly updated, plenty of USB-A and USB-C ports on the height (electrically) adjustable table and by the beds. There's a fridge in the room and there was water (free) for us. Everything appeared to be very clean. The only negative I noticed was that with this beautiful room with everything being updated and in perfect working order, the towels were something out of a Motel 6. They were the roughest, most "non-plush" and worn towels you can imagine. These things need to be retired to the rag bag. Really odd with as nice as everything else was. When we checked in, initially I was told there wasn't a room ready and they wanted a number to text me at when it was. I wasn't upset but just asked when they expected that to be. The young lady asked me to wait so she could ask her manager. He was busy helping someone else, so I had to wait 5-10 minutes. Again, I wasn't upset and when he did come over, he was very nice and apologetic for my wait and took $40 off our daily rate. That was quite unexpected but certainly appreciated. Currently, Commerce Street is closed for construction just north of the hotel so that actually helps with traffic but if you're going to drive north, you'll need an alternate route. We actually walked up Commerce to Sundance Square and there being no traffic was great. There is also construction just east of the hotel as A&M expands their presence in Fort Worth. So, Calhoun, which is one-way southbound is only one lane but that didn't pose any issues I would see. Just on the east side of Calhoun is where the surface lot is for the hotel. You can access it with your room key, and you'll also need that to get back inside the hotel on the east side. We also had access to the Sheraton Lounge on the 10th floor. They have coffee, expresso, canned sodas, water, juices and snacks available throughout the day. They also have a breakfast from 6:30-9:00am and happy hour (wine and beer?) and snacks in the evening. We didn't do breakfast or happy hour but went up there during the day. They have tables, chairs, sofas where you can sit and read, work or just look out the windows. I do think they need to have someone check on the area more frequently. They ran out of drinks, and it was quite a while (next day)