Avis : Hangzhou West Lake Wulin Square Huancheng North Road Light Residence Hotel

It was overall an enjoyable stay. Will consider to stay again if we visit.

Atour hotels never disappoint. The room was extremely new and clean and an absolute delight to stay in. The location is a little further away from the station but otherwise perfect.

I love this hotel Atour. Staff are helpful. Bed is perfect and good for sleep.

Despite the name, this hotel is not on West Lake. Here's how to get to West Lake from this hotel: - Option 1: 5-7 min walk to Wulin Square subway, then approx 2 stations to Longxiangqiao subway station, then a 6 min walk to West Lake (including security checks & walking in the subway stations, approx 30 min) - Option 2: 20-25 min Didi ride (normally through traffic) to popular parts of West Lake Other tips to keep in mind: - hotel is not visible from the road and the entrance is obscured by a protective parking lot barrier so taxi / Didi drivers will have difficulty finding the location - cleanliness standards are low-to-medium: dishes not clean at breakfast area, stained sheets, plumbing/housekeeping service people left boot tracks in the washroom - good laundry facilities with washer & dryers, staff are generally helpful

Location is excellent.Clean and the customer service is good.I like their self laundry service

The hotel is as good as the pictures in the review. The hotel system is modern. The staff is attentive. The room is clean and fully equipped. However, the bathroom does not have a place to hang clothes. It is a bit inconvenient. I would like to suggest adding more places to hang clothes. Overall, it is impressive. I recommend this hotel.

Excellent location, friendly staff, good amenities.

Good location. Laundry services was good

very good

good，good

Nice！very good experience

房間衞生挺好的，也安靜，按照我的要求安排的房間，小哥哥小姐姐服務態度好！衣服可以幫忙清洗，對於夏天出遊的人很友好！早餐可以，夜晚有免費粥，大堂有補水站，出行方便，離店還有隨手禮給孩子們。

這款產品以其優越的地理位置贏得了我的高度評價。在使用過程中，我發現它不僅提供了便捷的交通連接，還擁有豐富的周邊設施。無論是購物、餐飲還是娛樂活動，都能輕鬆滿足需求。同時，房間設施一應俱全，服務人員態度友好且專業。總的來説，這款產品在滿足出行需求的同時，也提供了優質的住宿體驗。我強烈推薦給需要出行的朋友們。

亞朵旗下的酒店 交通便利 到哪玩吃都不遠 簡約風格 床品乾淨挺舒服的 也挺安靜 有宵夜有洗衣烘乾服務很人性化 總體滿意