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Petit déjeuner

DoubleTree by Hilton Krakow
4.6/549 Commentaires

DoubleTree by Hilton Krakow

Cracovie|À 1.29km de la M1 Kraków
For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays

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Hampton by Hilton Krakow
4.4/553 Commentaires
Il est proche de l'Arène Tauron et c'est ce qu'il était. La chambre est propre et bien aménagée. Le prix est aussi attrayant, comme il a été commandé pour presque le dernier moment. Le petit déjeuner goûté et vous pouvez choisir quelque chose pour quiconque qui l'adapte, grande diversité. Le service passe aussi. Merci
DoubleTree by Hilton Krakow
4.6/549 Commentaires
For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays
Mercure Krakow Fabryczna City
4.4/559 Commentaires
Yes, I can confirm previous reviews. Hotel is located far from the center. Neighbourhood is not something you would consider as a point of interest (unless you like carrefour market which is near by). Rooms are quite ok, cleasing definitely need the improvement. Breakfast is ok as well. Reception is the point they need to work on. If you work in the hospitality business you need to treat guests with some attention, using the word ”no we cant” for every request is showing the attitude. Accor platinum/ gold guests - stay away - you wont get any upgrade, welcome drink or so - nothing. Looks like their approach is to attract guests to come, than treat them as a ”one time visit” , do not even pretend that they want guests to come back. No iron in the room, so I was directed to the ironing room, which looks like on the attached photo....
Ibis Styles Krakow Centrum
4.5/546 Commentaires
We visited Krakow in order to attend Bjork's tour. To anyone interested in concerts, it is the best choice, as it's just 15 mins on foot from Tauron arena, or 5' if you get transport. There is a railway stop just outside the hotel taking you to the old town in 5 minutes, as well. The decoration of the lobby is really interesting and seems like decorators put really effort into it. Despite the young age of all staff, they were quite friendly and helpful. Another good point was the shower, as you can set the temperature really easily. There was also a shared iron room, which I found a really good idea. What could be improved is that there should be one use flip flops in the room as amenities, as it was quite uncomfortable visiting the bath bare foot. Temperature was really high and we couldn't set it to a lower but just turn the fan speed to 0. Also, I feel that the food catalogue was too expensive, so we were discouraged to taste anything from the hotel, even just a burger. For a 3 star city hotel, such food should be cheaper than every place in the city, not the opposite. We really enjoyed our stay and If we had to visit Krakow again, we would definitely come back.
Hostel Biały Dom
4/53 Commentaires
Je peux vous recommander cet endroit à tous. Il est purement sympa et surtout silencieux, donc si vous vous en souciez, mais vous ne pouvez pas prendre une décision sur ce sujet, je vous dirai ...no vous devez regarder plus loin parce que ce lieu est pour vous. Je félicite le personnel de l'hôtel.

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