Hôtels près de Stade TD Place, Ottawa

Le lit est vraiment bien On dirait un nouveau lit Le bain était vraiment propre

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

L'environnement est très propre et bien rangé, la zone globale est grande et très calme. Le service semble très enthousiaste. Être à proximité est la meilleure option. Globalement plus récent. Assez satisfait.

Parfait et très bien placé ! Service parfait aussi et chambre donnant sur le parlement à recommander .

Cet hôtel est bien meilleur que ce à quoi je m'attendais. La chambre est propre et les gens sont gentils !

C'était très abordable, propre et le déjeuner était bon. On y retournera !

Cette hôtel est parfaite, bien positionné, près des boutiques, le resto est un incontournable. Tout est là

Très bien situé à 15 minutes à pied du centre et la colline du parlement. Grande chambre avec un lit reposant. Parking payant mais bien en ville. Petit déjeuner inclus et correct.

Endroit idéal pour séjourner, agréable et propre, non loin du centre-ville. Parking privé et chambre spacieuse pour 3 personnes avec une grande cuisine. Je recommande sans hésiter. Le prix est également abordable.

Cet hôtel est très bon dans la catégorie deux étoiles. Bien mieux que prévu.