Découvrez les avis réels des clients sur les hôtels.
Publiée le2 juin 2025
InvitéWhen we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.
I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did.
Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.
I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this
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Prix par nuit à partir de :AED 359
InvitéJ'ai vraiment apprécié mon séjour ici ! Le personnel était sympathique et la chambre était propre !
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Prix par nuit à partir de :AED 273
Publiée le19 juin 2026
PeterGmozExcellent location for Paul Weller concert at the Pier Head.
Friendly staff, easy check in and departure. Small room but perfectly adequate with good shower and comfortable bed.
Flickering light over the beds was the only problem.
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Prix par nuit à partir de :AED 139
Gareth WiddowsonBel hôtel avec de grandes chambres. J'étais en première ligne et la musique et les gens qui profitaient d'une soirée dans les bars voisins étaient bruyants jusqu'à 4 ou 5 heures du matin… Heureusement, j'ai pu dormir, mais ce n'était pas idéal pour un dormeur léger.
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Prix par nuit à partir de :AED 194
Publiée le17 mars 2026
Invité
Le petit déjeuner était très bon, avec des fruits frais, du pain fait à la maison et une bonne sélection d'options chaudes et froides. Le Bar blanc était un grand endroit pour manger et boire.
Le personnel est très aimable.
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Prix par nuit à partir de :AED 243
Publiée le15 déc. 2025
Invité
Hotel was great, good location and views from the room which overlooked the docks. Would definitely stay again
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Prix par nuit à partir de :AED 266
Invité
Très bien situé, attention aux vis à vis depuis certaines chambres 😅
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Prix par nuit à partir de :AED 87
Publiée le13 août 2025
Jay-Pee
My Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
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Prix par nuit à partir de :AED 194
InvitéHôtel correct. Bâtiment Art déco, donc espace unique. Chambre spacieuse, salle de bain avec douche à effet pluie. Petit-déjeuner complet. Ce n'est pas donné, mais on en a pour son argent. J'y retournerais volontiers.
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Prix par nuit à partir de :AED 210