Hôtels près de Centre commercial Opry Mills, Nashville

Having stayed here before, I had a little bit of an idea of what to expect. But it had been a while, so there were a few things that caught me off guard. There is only one negative that I can think of, and it's not a huge one, but I think it's necessary to point out.... 📱📱There were zero USB plug-ins in the room. There were a couple of different standard plug-ins that if you had the charging head for your cables, you would be okay. But between two people we had one charging head so it caught us a little off guard. It wouldn't take much to swap out an outlet in the living area. 🛏️The bed was comfortable. The pillows were comfortable and used the down alternative which was nice. As somebody who constantly has to check if hotels are offering down pillows and bedding, it's nice when I find that it's not there. 🚗 If you are planning to self park, do not drive up to the front of the hotel. That area is utilized strictly for valet parking. Go ahead and go to the underground garage near the corner of 4th and Demonbreun. You can access the hotel from that parking garage. 🚽 ☎ I meant to get a picture but the standard of luxury in the 80s still exists with a phone next to the toilet. Ahhh, simpler times. 😂️

Great hotel, great location! Housekeeping did not replace items in room (toilet paper, cups, etc) but room was clean.

They said they come to do house-keeping after every 2 days and they make the bed for you as well. When they came in on the 2nd day, they never had my bed made. It was as it was since last 2 nights for which I checked out early before my scheduled check out date which was the next day. I had the room for 3 nights but only stayed there for 2 nights because of it.

The staff has been super friendly and helpful to assist with whatever I needed. I've enjoyed my stay so much ☺️ decided to stay another night.

L'environnement de l'hôtel est bon, l'hygiène est propre, le séjour est confortable, très satisfait!

This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind. I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours. 

J'aime que l'hôtel n'est pas loin de la bande des employés où notre chambre était agréable et agréable et propre je retournerais certainement.

Breakfst was excellent. Location was very good. Sink drained very slowly. Bath light took several minutes to reach full brightness

Les travailleurs étaient amis pour la plupart et l'installation n'était pas mauvaise. Mon ami Et j'ai séjourné réservé une chambre pour trois nuits. Je suppose que depuis que nous étions trois nuits, le garde-fous n'était pas censé nettoyer notre chambre, qui était bien. Nous n'avons pas eu l'air, mais je suis descendu et j'ai demandé à un membre du personnel de prendre des serviettes et des feuilles. J'ai fait une belle expérience de la maison, et j'ai fait une expérience de la maison. Le personnel n'a pas offert de me donner une nouvelle chambre ou de me rembourser mon argent. Elle a dit qu'elle l'avait fait savoir à son patron. Elle n'a même pas essayé de s'excuser au nom de l'hôtel. Je suis très déçu de la façon dont le travailleur gère la situation. Comme les couilles sont dégoûtantes, je aurais compris si elle avait même agi comme si elle avait pris soin. Elle a tout dit, c'était probablement parce qu'ils avaient eu un exterminateur là-bas plus tôt la semaine Et il était probablement juste de la part de l'exterminateur qui pulvérisait et agitait les choses autour. Je vais appeler le directeur lundi pour s'assurer qu'il est au courant de la situation et lui faire savoir que son employé n'a pas géré la situation correctement. La seule raison pour laquelle je reste là est parce que je ne pouvais pas partir au milieu de la nuit et aussi parce que je ne voulais pas payer pour une chambre dans une autre chambre d'hôtel quand j'avais déjà payé pour cette chambre. Le centre de la ville est très bien situé.

C'était bien pour le prix, le lit était confortable... la seule chose qui n'allait pas, c'était le réfrigérateur qui ne fonctionnait pas, mais à part ça, c'était bien