Avis : Berjaya Langkawi Resort

Réponse de l'établissement: Cher Khaled, Bonjour du Berjaya Langkawi Resort ! Merci d'avoir pris le temps de nous faire part de vos précieux commentaires concernant votre récent séjour chez nous. Comme nous nous efforçons d'améliorer continuellement nos services, nous prendrons les mesures nécessaires pour améliorer nos hébergements et autres installations. Vous serez heureux de savoir que nous nous lançons progressivement dans un exercice de rénovation pour élever la qualité globale de nos espaces. Nous apprécions votre recommandation et le temps que vous avez pris pour partager vos expériences globales. Nous attendons avec impatience l'occasion de vous accueillir à nouveau au Berjaya Langkawi Resort et de vous fournir un service exceptionnel à l'avenir. Cordialement, Ghani Ganesan Executive Assistant Manager

Réponse de l'établissement: Cher client, Bonjour du Berjaya Langkawi Resort ! C'était vraiment un plaisir de vous avoir parmi nous récemment au Berjaya Langkawi Resort. Nous saisissons cette occasion pour vous exprimer notre plus profonde gratitude pour votre aimable patronage. Nous sommes heureux de savoir que vous avez apprécié notre complexe hôtelier paradisiaque tropical unique et magnifique. Votre aimable patronage est profondément apprécié et nous attendons avec impatience le plaisir de vous servir à nouveau à l'avenir. Cordialement, Ghani Ganesan Directeur adjoint exécutif

Réponse de l'établissement: Dear Billy,Greetings from Berjaya Langkawi Resort!Thank you for your recent patronage at Berjaya Langkawi Resort, and for taking the time to write a wonderful review! I am pleased that you had an enjoyable stay experience with us. Every effort is always made to put our customer’s experience and satisfaction as our priority. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Réponse de l'établissement: Chère Miya Ben, Salutations du Berjaya Langkawi Resort ! Merci beaucoup pour votre avis sincère sur votre visite au Berjaya Langkawi Resort. Cela nous apporte une immense joie de savoir que vous avez apprécié vos fantastiques vacances avec nous. Nous sommes également ravis que vous aimiez notre complexe au milieu de la forêt tropicale et de la mer, notre piscine relaxante, notre bon petit-déjeuner et notre service de navette efficace. Nous apprécions votre recommandation et le temps que vous avez pris pour partager vos expériences globales, et nous sommes impatients de vous accueillir à nouveau au Berjaya Langkawi Resort dans le futur. Cordialement, Ghani Ganesan Directeur adjoint de direction

Réponse de l'établissement: Cher invité, Salutations du Berjaya Langkawi Resort ! Merci d'avoir pris le temps de partager votre récente expérience de notre complexe. Je suis heureux que vous ayez vécu une expérience agréable lors de votre récent séjour parmi nous. S'agissant d'un vaste complexe de 85 hectares, il est inévitable que certaines installations soient situées plus loin des hébergements. Quant au temps de navette et d'attente, il est parfois aggravé par les conditions météorologiques et également par le nombre de demandes faites à un moment donné. J'aimerais solliciter votre aimable compréhension à ce sujet. Encore une fois, j'apprécie sincèrement votre aimable critique et j'ai hâte de vous accueillir à nouveau au Berjaya Langkawi Resort. Cordialement, Ghani GanesanDirecteur des chambres

Réponse de l'établissement: Dear Rincon,Greetings from Berjaya Langkawi Resort!Thank you so much for your heartfelt review of your recent visit to Berjaya Langkawi Resort. We are delighted to hear that you appreciated the natural beauty surrounding our resort, the exquisite dining experience at Pahn-Thai Restaurant with its breath-taking sunset views, and the warm hospitality extended by our friendly staff. It is especially rewarding to know that the surprise birthday celebration arranged by our attentive team contributed to making your stay even more memorable. We truly appreciate the time you took to share your experience and we look forward to welcoming you back for another wonderful stay in the future. Yours sincerely, Ghani Ganesan Executive Assistant Manager

Réponse de l'établissement: Dear Guest,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently. We would like to take this opportunity to express our sincere appreciation for your kind patronage. We are delighted to hear that you enjoyed the unique comfort and modern design of our chalet accommodations. Thank you for your valuable feedback regarding the Wi-Fi connectivity. Please be assured that your comments have been shared with the respective Heads of Department, and immediate corrective actions are being taken. Your feedback is important to us, as it helps us continually enhance our services and facilities. We truly look forward to welcoming you back to Berjaya Langkawi Resort, where we hope to deliver an even more exceptional experience.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Réponse de l'établissement: Dear Guest,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. We would like to take this opportunity to express our sincere appreciation for your kind patronage. I am delighted to hear that you had an enjoyable stay with us. At Berjaya Langkawi Resort, we are committed to prioritizing our guest’s comfort and satisfaction. Your constructive feedback regarding the creaking floor is truly valued. Please be assured that this matter has been brought to the attention of the relevant team, and immediate improvement is being implemented to enhance the guest experience. We look forward to welcoming you back to our tropical paradise in the near future. Yours sincerely,Ghani GanesanExecutive Assistant Manager

Réponse de l'établissement: Cher client, Salutations du Berjaya Langkawi Resort ! Merci d'avoir partagé votre avis élogieux sur votre récent séjour. Nous sommes ravis d'apprendre que vous avez passé d'excellentes vacances au Berjaya Langkawi Resort. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement unique au cœur de la forêt tropicale, la proximité du téléphérique, la gentillesse de notre personnel, notre cuisine délicieuse et la piscine relaxante. Nous vous prions de nous excuser pour la gêne occasionnée avec notre service de navette. Notre navette fonctionne comme un ascenseur dans un immeuble de grande hauteur et des retards peuvent survenir aux heures de pointe ou en cas de forte affluence. Bien que cela ne constitue pas une excuse, nous comprenons la frustration que vous avez ressentie et vous remercions de votre patience et de votre compréhension. Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience et nous espérons vous accueillir à nouveau prochainement au Berjaya Langkawi Resort. Cordialement, Ghani Ganesan, Directeur adjoint exécutif

Réponse de l'établissement: Dear Guest,Greetings from Berjaya Langkawi Resort!It was truly a pleasure having you with us recently. We would like to take this opportunity to express our sincere appreciation for your kind patronage. We are delighted to know that you enjoyed our unique location and natural surroundings, and had a wonderful vacation with us. At Berjaya Langkawi Resort, we are committed to placing our guest’s experience and satisfaction as our top priority. Thank you once again for sharing your valuable feedback and for recommending us. We look forward to welcoming you back to our tropical paradise in the near future.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Réponse de l'établissement: Dear Shinobu,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to share your valuable feedback regarding your recent stay with us. I am delighted to hear that you enjoyed our tranquil location and appreciated the warm hospitality of our staff. As our resort is nestled within a lush rainforest, guests are occasionally treated to unique encounters with the local wildlife which will include the natural inhabitants of this beautiful environment. We hope these moments added a special touch to your stay and helped deepen your connection with nature. Once again, thank you for your kind review. I sincerely look forward to welcoming you back to Berjaya Langkawi Resort.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Réponse de l'établissement: Dear Mikhail,Greetings from Berjaya Langkawi Resort!We were delighted to read about your overall experience and truly appreciate the positive rating you graciously shared. It brings us joy to know that you enjoyed our idyllic location proximity to the Cable Car, comfortable accommodations, the outstanding service from our courteous staff, beautiful private beach and pool, the variety of breakfast offerings, and the efficient shuttle service. Your feedback regarding the cocktails has been noted and addressed promptly to ensure swift improvements. On a positive note, we are pleased to inform you that the resort has embarked on a phased refurbishment of all areas to enhance our facilities further. We value your feedback as it helps us identify areas where we can continue to improve our services and offerings. Once again, please accept our renewed apologies. We eagerly look forward to welcoming you back to Berjaya Langkawi Resort and providing you with the exceptional service in the future.Yours sincerely,Ghani GanesanExecutive Assistant Manager

Réponse de l'établissement: Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to provide us with your valuable feedback regarding your recent stay at our resort. I am delighted to hear that you enjoyed the nature’s wonders that truly make our location special. We are excited to inform you that the resort is currently embarked on a phased refurbishment exercise for all rooms. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

Réponse de l'établissement: Dear Guest,Greetings from Berjaya Langkawi Resort!We were delighted to read about your experience and the good rating you bestowed upon us. It brings us immense joy to know that you liked our comfortable & clean accommodation, delicious breakfast spread, Dayang Café with beautiful view, efficient shuttle service, and presence of wildlife. We are eagerly awaiting your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager