Berjaya Hotel Colombo

Évaluations de Berjaya Hotel Colombo

Berjaya Hotel Colombo

36 College Avenue, Dehiwala-Mount, Mount Lavinia, Western Province, 10350, Sri LankaVoir les informations sur l'hôtel
Berjaya Hotel Colombo
Berjaya Hotel ColomboBerjaya Hotel ColomboBerjaya Hotel Colombo
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Commentaires des voyageurs

3.4/5
69 évaluation
Évaluations vérifiées
Emplacement3.5
Commodités3.2
Service3.3
Propreté3.4
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Toutes les évaluations(69)
Évaluations positives(47)
Évaluations avec photos/ vidéo(13)
Évaluations négatives(10)
thetravelpal
Chambre lits jumeaux standard
Séjour au nov. 2024
Réservation pour autrui
19 évaluation
2.5/5
Publiée le 29 janv. 2025
This hotel was one of the most surprising I’ve stayed at. I have never heard of a hotel making it compulsory for guests to pay for a Gala dinner on December 31st. Nowhere on their website or the Trip.com app was it mentioned that guests are required to pay $30 USD per person before booking. Instead, they only inform you after you've made your reservation. When I arrived and checked in, the customer service representatives told me I had to pay $120 USD for four people attending the Gala dinner. When I explained that I didn’t want to attend, they refused to give me the room key. As for the Gala dinner itself, there were very few options for vegetarians, but the desserts were quite good. Regarding the room, the bed frame was chipping, and the chairs had noticeable dark stains. While the hotel has a beautiful beachfront view, there's a train track directly in front, and every time a train passes, the noise is extremely loud. If you're planning to stay here for New Year's, I strongly recommend calling the hotel in advance to confirm their policies. On a positive note, the young front desk staff were polite and helpful.
Traduire
6/8
Ram Chandralingam
Chambre lit king standard
Séjour au juin 2023
En famille
5 évaluation
3.2/5
Publiée le 23 juill. 2023
Good place. Nice staff. Great swimming pool. But need more maintenance on room. Very old and lots of ants. My daughter got bites.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. The areas mentioned in your review were seriously taken into consideration and take appropriate action to address them accordingly., as we pay special attention to ensure that our guests have a pleasant stay at the hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Once again, we seriously apologize for the inconvenience caused to you due to the concerned issues.Management of Berjaya Hotel Colombo
Dylan Wang fans
Chambre lit king standard
Séjour au juin 2023
Voyageur d'affaires
15 évaluation
3.5/5
Publiée le 19 oct. 2023
Old hotel food limited not happy but can see train
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for taking your valuable time to share your experience with Ctrip guests. We apologize for not meeting your expectations and hope you can consider and give us another opportunity to replace the negative comments with a more positive one.Management of Berjaya Hotel Colombo
Maiyam
Chambre lit king standard
Séjour au mai 2024
Voyageur d'affaires
1 évaluation
5.0/5
Exceptionnel
Publiée le 7 août 2024
love the place
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your valuable comment, and we are delighted that you had a memorable stay at our hotel. You are warmly welcome back at Berjaya Hotel Colombo when you will visit Sri Lanka again, as you are a special guest for us.Management of Berjaya Hotel Colombo
Invité
Chambre lit king standard
Séjour au avr. 2023
Seul
1 évaluation
5.0/5
Exceptionnel
Publiée le 31 mai 2023
Staff are all very professional and friendly.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your valuable guest review with your encouraging comments regarding our professional staff. We are delighted that you had a memorable and pleasant holiday with us. You are warmly welcome back at our hotel for your next holiday.Management of Berjaya Hotel Colombo
Fazni Ahsan
Chambre lit king standard
Séjour au déc. 2023
Seul
43 évaluation
5.0/5
Exceptionnel
Publiée le 19 janv. 2024
Nice place
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for taking your precious time to review your stay at Berjaya Hotel Colombo, and we are delighted to know that you all had a wonderful holiday with usManagement of Berjaya Hotel Colombo
Tamil Changan
Chambre lit king standard
Séjour au nov. 2022
Seul
12 évaluation
5.0/5
Exceptionnel
Publiée le 21 fév. 2023
beautiful
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your valuable comments. Though it was December 2022, we are now happy to extend our appreciation of your kindness in reviewing your stay with us. You are warmly welcome back at our hotel again soon.Management of Berjaya Hotel Colombo
Utilisateur anonyme
Chambre lit king standard
Séjour au janv. 2025
Voyage entre amis
2 évaluation
5.0/5
Exceptionnel
Publiée le 4 fév. 2025
在拉**海灘邊上很方便，就是房間有點舊了，工作人員説是2000年左右開的，年限有點久了，但是服務態度超好，早餐也很喜歡，性價比很高，我覺得我下次來科倫坡還會選擇這裏
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your great comments regarding your stay at the Berjaya Hotel Hospitality, and we are delighted that you had a memorable and pleasant holiday. We're glad you enjoyed our convenient location, friendly service, and delicious breakfast. We appreciate your support and You are warmly welcome back at Berjaya Hotel Colombo for your next visit.Management of Berjaya Hotel Colombo
Taya Dots
Chambre lit king standard
Séjour au nov. 2024
En couple
5 évaluation
4.5/5
Excellent
Publiée le 28 déc. 2024
Отель когда-то наверное был шикарен, сейчас просто неплохой. Мебель старенькая, стены обветшалые, некоторые вещи (как выключатели) можно было бы тщательнее вытирать. Но в целом впечатления остались позитивные. Завтраки сытные, постель и кровать удобные, бассейн просто шикарен. Правда в выходные приезжают местные купаться, за отдельную цену. А в будни тихо и спокойно, ожидать свой напиток у сотрудника можно очень долго. Рядом с отелем железная дорога, весь день ходят поезда, днём не особо поспишь, но ночью поездка не ходят, ничего вашему сну не помешает.
Traduire
6/7
Réponse de l'établissement: Уважаемый гость,Спасибо, что поделились своим подробным отзывом. Мы рады слышать, что вам понравились сытные завтраки, удобные кровати и великолепный бассейн. Мы ценим ваше понимание относительно очарования объекта и областей, требующих улучшения, таких как техническое обслуживание и скорость обслуживания. Ваше замечание о влиянии железной дороги будет ценно для будущих гостей. Мы стремимся улучшить общее впечатление и надеемся приветствовать вас снова для еще лучшего пребывания.Руководство отеля Берджая Коломбо
Albina
Chambre lits jumeaux standard
Séjour au déc. 2024
En famille
6 évaluation
1.5/5
Publiée le 6 janv. 2025
Все ужасно , грязно , просто не возможно находиться. Воняет и все ржавое .
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
「taozi」
Chambre lits jumeaux standard
Séjour au déc. 2023
En couple
25 évaluation
4.0/5
Très bien
Publiée le 3 janv. 2024
整體還可以，就是做事有點慢，辦理入住等了1個小時，WiFi還是攜程客服聯繫，然後管家送過來的。當地基本沒有什麼人會中文。 酒店有泳池，包早飯，可以看到沙灘，早上5點就有火車經過，在這裏的性價比而言，還是算不錯了。 走出去，到大馬路上，大概600米，然後右手邊，就有超市，還有KFC
Traduire
Réponse de l'établissement: 尊敬的客人，感謝您抽出寶貴的時間對我們的住宿進行點評，並對我們的服務和位置給予高度評價。我們很高興您在科倫坡成功酒店度過了一個難忘而愉快的假期。 對於您在入住期間遇到的不便，我們也深表歉意，我們將在我們的員工培訓中考慮這一點，以改善賓客關係。我們期待着您成為我們下次假期的特別客人。 科倫坡成功酒店的管理層
Invité
Chambre lit king standard
Séjour au juill. 2024
En famille
5 évaluation
3.0/5
Publiée le 12 août 2024
離旁邊的海灘很近，位置絕好，但是酒店內部就太老舊了，早餐不好吃
Traduire
Réponse de l'établissement: 尊敬的尊貴的客人，感謝您抽出寶貴的時間分享您在科倫坡成功酒店的入住評價。 對於未能滿足您的期望，我們深表歉意，如果您能給我們另一次機會，以更積極的印象取代負面印象，我們將不勝感激。謝謝你，科倫坡成功酒店的管理層
hjf308
Chambre lit king de luxe
Séjour au nov. 2024
Seul
13 évaluation
3.5/5
Publiée le 25 déc. 2024
整體酒店環境不錯，值得一住
Traduire
Réponse de l'établissement: 尊敬的客人，感謝您的好評！我們很高興聽到您喜歡酒店的環境並覺得您的住宿物有所值。我們期待着再次歡迎您，為您帶來另一次難忘的體驗。科倫坡成功酒店的管理層
Invité
Chambre lit king standard
Séjour au mars 2023
Voyageur d'affaires
1 évaluation
5.0/5
Exceptionnel
Publiée le 2 mai 2023
酒店視野很好，面朝大海，每天被印度洋的烏鴉和海浪叫醒。 服務很好，特別是Dayananda和Gimhan幫忙很多，非常好的一次體驗。酒店外面的沙灘距離一百米 也有吃的，好評
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for taking your valuable time to review your stay at Berjaya Hotel Colombo. We are delighted that you had an enjoyable and pleasant holiday with us. Your special comments about the service of Dayananda and Gimhan are quite impressive for them to further improve their guest relations. You are warmly welcome back at our hotel when you plan your next visit to Sri Lanka. Management of Berjaya Hotel Colombo
Laozitouhentie
Chambre lit king standard
Séjour au août 2023
En couple
9 évaluation
5.0/5
Exceptionnel
Publiée le 20 sept. 2023
除了舊一點還是不錯的
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your encouraging comments regarding your stay in our hotel. We are delighted that you had a memorable and pleasant holiday. We look forward to warmly welcoming you as our loyal guest for your next holiday visit to our hotel.Management of Berjaya Hotel Colombo