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Avis vérifiés
Emplacement9.1
Commodités9.0
Service9.0
Propreté9.1
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Toutes les évaluations(114)
Évaluations positives(14)
Évaluations avec photos/ vidéo(2)
Fatima Lorainne Ramirez Llorando
Suite, à proximité de la rivière (balcon)
Séjour au mai 2025
Autre
1 évaluation
8.5/10
Très bien
Publiée le 29 juin 2025
It was a good stay. The room is spacious and exceptionally clean. Their amenities are above average. The hotel is quite new and I hope they can maintain the cleanliness in the next few years.
In terms of customer service, I think they can do better if they want to live up the name as “luxury escape” in Murray Bridge. The room is quite hot for us and adjusting it manually is prohibited as the A/C can only go down to 20 degrees celsius “auto”. We kept asking the front desk to make our room a bit cooler. Some staff are tremendously helpful but some of them don’t know how to operate it in their end. One staff even promised to ask for assistance from their colleagues but they never did and nothing happened. The view in our room is impressive but the sliding glass doors are quite dirty which defeats the purpose why we paid extra dollars to have a nice view. The cleaner said that they have a professional cleaner who does it twice a year only.
In the lounge bar, we decided to have a coffee after we checked out and were fortunate to enjoy live music every last Sunday of the month. The waiter promptly delivered our orders to our table. However, no napkins provided and he even spilled the coffee in our table and didn’t even bother to say anything or even clean it. The breakfast buffet was depressing, we had to eat exactly the same thing during our entire stay. For me, luxury experience is all about the small details, and they would benefit from improving on the small details that they may have overlooked in their service. Overall, I would still recommend it to others and happy to stay again in the future.
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Invité
Suite, à proximité de la rivière (balcon)
Séjour au juin 2024
Affaires
3 évaluation
10/10
Exceptionnel
Publiée le 3 juill. 2024
Amazing view , helpful and friendly staff, beautiful food and the most comfortable beds like sleeping in a soft cloud . My favourite place to stay at Murray Bridge when there for work
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Ben
Chambre pour 3 personnes, avec vue sur la rivière
Séjour au mai 2024
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 29 juin 2024
Great place to stay. A one stop shop with restaurant, bar, and live entertainment. We'll be recommending to our family and friends.
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Weilunn
Suite de luxe, avec vue sur le pont
Séjour au juill. 2024
En famille
17 évaluation
9.5/10
Extraordinaire
Publiée le 3 sept. 2024
Everything was good except for the water pressure from the shower.
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kennykht
Suite, à proximité de la rivière (balcon)
Séjour au oct. 2023
En couple
24 évaluation
9.5/10
Extraordinaire
Publiée le 5 nov. 2023
Good location next to the river. Happy to pay extra to get a room with a balcony facing the river. Room is spacious, but we were assigned an accessible room, rather than a normal room with a normal bathroom, which we would have preferred. There is a lively restaurant, bar and gaming area on the ground floor of the hotel.
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Linda
Suite, avec vue sur la ville (balcon)
Séjour au nov. 2023
En couple
5 évaluation
10/10
Exceptionnel
Publiée le 31 déc. 2023
good room service and nice view
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Mark D.
Chambre pour 3 personnes, avec vue sur la ville
Séjour au déc. 2022
Affaires
4 évaluation
10/10
Exceptionnel
Publiée le 22 mars 2023
Good hotel with nice restaurant and facilities. Great location in the centre of town.