Hôtels près de Graue Mill & Museum à Oak Brook

J'ai été à Hyatts avant et j'étais très heureux de mon séjour. Nous avons assisté à un mariage et tout le WSS exquis. Le restaurant et le service étaient fenomenaux. Nous avons séjourné dans une chambre très propre et confortable.

Plusieurs de nos amis ont voyagé des États-Unis aux États-Unis. Tout d'abord, l'emplacement de cet hôtel n'est pas mal. Ensuite, il est pratique de s'arrêter à l'hôtel. L'emplacement est bon. Nous l'avons trouvé très rapidement. Merci à Ctrip pour l'aide.

Le prix est très élevé, le cadre environnant est bon, la salle est assez grande. Les équipements dans les différentes chambres sont très bons, le personnel de l'accueil est également très enthousiaste, un peu plus éloigné de la ville, la circulation est plus aisée en voiture.

Located in Warrenville, HYATT house Chicago/Naperville/Warrenville is in the business district, within a 5-minute drive of Nike Sports Complex and Blackwell Forest Preserve. This hotel is 2.2 mi (3.5 km) from Northern Illinois University - Naperville Campus and 2.4 mi (3.9 km) from Naperville Yard Indoor Sports Complex.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.You can enjoy a meal at HBar & Sip and Savor Menu serving the guests of HYATT house Chicago/Naperville/Warrenville, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Warrenville? This hotel has 938 square feet (87 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 123 guestrooms, featuring kitchens. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.

La configuration matérielle de l'hôtel est correcte, l'environnement est bon, la salle est grande. Cependant, des frais de service seront facturés. Il y en a un autre désagréable. J'ai oublié une paire de chaussures et je l'ai trouvée dans la chambre le lendemain. À l'origine, c'était mon propre soin, mais l'hôtel ne l'a pas recherché.

The room was spacious and well equipped. The front desk was very helpful, we meant, everyone who stands there were nice and friendly!

I stayed here for one night and it was very different from other hotels. It was super nice and updated. I liked the use of cards for the light fixtures so we are not wasting energy! Good in the morning was like any other hotel breakfast but I did enjoy the options they had out!

Le centre de la ville est très confortable et très confortable. Après avoir découvert que nous étions là pour des raisons médicales, Bella nous a apporté un paquet de soins immédiatement. Je n'ai pas eu une seule hiccup ou une mauvaise expérience, ils ont honnêtement fait l'une des plus difficiles de notre vie beaucoup plus souple avec leur grand service client. Grand petit déjeuner, magnifique piscine, merveilleux emplacement.

Staybridge Suites in Oakbrook, Illinois has the Worst Service Ever! I am in shock and cannot believe what we just experienced at Staybridge Suites. First, we made a reservation for a One Queen, 2 Double, 2 Bedroom Suite. This appeared to be the largest room on the website. We received a call telling us that due to renovations, the room we requested was no no longer available. We were offered 2 king suites as a replacement. We accepted and moved forward with our plans. We made it to the hotel and stood at the desk waiting for the staff to figure out our rooms. After the longest wait we ever had, we finally got to our room, only to find that one of our rooms was not cleaned and the other one was not what we were told. The bed was unmade and trash was in one room on the tables. I went to let the front desk staff know what had happened. Ray Lakes, the general manager (unbelievable!) told us that what we told him we were promised was untrue because that's not a common practice. I told him that we had no reason to lie. He said, they were going to do something for us. Ray spoke with the housekeeper to get the room clean. I was speaking with my friend about the situation. This was quiet conversation and no guests heard us. Ray, who was standing right in front of us, stated that he was trying to do something and we should stop talking about it. I stated that I was speaking with my friend and we were chatting amongst ourselves. Ray said he didn't want us to ruin it for his other guests! This was shocking and I have never heard anyone tell a guest to be quiet so other customers don't hear about their concerns. The other guests did not hear us at all! While we were waiting, my friend asked Ray for his name. When he said his name, I wrote it down. Ray became irritated that I wrote his name down! He then told us that he would rather we leave the hotel! We stood there in shock because this has never happened before! He said he felt like a ”domino effect” was going to happen and calls would be made to the company because I wrote his name down. I told him that was not a reason to put us out of the hotel. Ray Lake said, ”I'm going to cancel your reservation for your own sake.” I was further confused and shocked! We went to get our things and came back to the front desk. I said, ”I have never been put out of a hotel. I run a business and work with clients every day and would never treat anyone like this.” Ray stated that he was not putting us out because we were getting a refund. He said if we were put out, there wouldn't be a refund. I told Ray this is the worst customer service I have ever seen and there was no reason for it. I told him the hotel should be ashamed. He said, ”I won't be insulted by you.” I was more confused. He took offense to everything I said. I told him I was going to record because I could not believe this. He said that was further reason for me to leave his hotel. I asked Ray for the number to complete a customer service complaint. He said

L'hôtel est situé à proximité du parc d'Oak, et nous avons choisi cet hôtel avec une suite avec un salon avec un canapé séparé de la chambre. Malheureusement, quand j'ai tiré le lit du canapé pour la première nuit, j'ai réalisé que la matrice n'était pas très confortable. Nous étions fatigués et j'ai décidé de le traiter. J'ai reçu un texte samedi matin qui m'a demandé notre séjour. J'ai répété que la madrague n'était pas très confortable sur le lit du canapé et je me demandais si elle pouvait être remplacée. J'ai reçu rapidement un texte qui dit malheureusement qu'ils n'avaient pas de nouveaux mattresses, mais je m'apporterait une seconde mattresse pour mettre sur le premier. L'hôtel a besoin de nouvelles madragues de lit, mais ils m'ont répondu rapidement et honnêtement et ont fait ce qu'ils pouvaient pour améliorer la situation. Le petit déjeuner était chaud, les deux matins, qui répondaient à nos besoins. Le vendredi soir nous avons dîné à l'attachée Uno Pizzeria. La chambre a été équipée d'une micro-ondes et d'un réfrigérateur.