Évaluations de InterContinental Khao Yai Resort, an IHG Hotel
InterContinental Khao Yai Resort, an IHG Hotel
262, Pong Talong Sub-District, Pak Chong District, Pong Ta Long, Nakhon Ratchasima Province, 30450, ThailandVoir les informations sur l'hôtel
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Nous égalons les prix
1 nuit
Commentaires des voyageurs
4.7/5
Extraordinaire
68 évaluation
Afin d'assurer l’authenticité des notes affichées, nous ne calculons pas simplement une moyenne, nous prenons plutôt en compte la crédibilité de l'évaluation et la date du séjour de l'utilisateur pour déterminer la note finale.
Évaluations vérifiées
Emplacement4.7
Commodités4.7
Service4.8
Propreté4.5
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Toutes les évaluations(68)
Évaluations positives(68)
Évaluations avec photos/ vidéo(41)
Personnel accueillant(25)
Chambres de qualité(13)
Petit déjeuner délicieux(12)
Design de qualité(11)
Chic(10)
Superbe vue(7)
Shunqiziran
Séjour au mars 2023
Voyage entre amis
5 évaluation
5.0/5
Exceptionnel
Publiée le 6 mai 2023
L'hôtel conçu par Bill Bensley est en effet très intéressant.L'élément de train traverse l'espace public, les restaurants et les chambres d'hôtes, ce qui peut être considéré comme une expérience unique. La chambre que nous avons choisie est la plus économique, avec un prix de 2000+, 90 mètres carrés, deux chambres et une piscine, face à la vue sur le lac.
Le paysage à l'intérieur de l'hôtel est également très bon. On dit qu'il y a 100 cygnes, quatre paons et beaucoup de koi dans le lac des cygnes. Les plantes autour du lac sont également très distinctives. Participer aux activités de l'hôtel, il y aura un guide à temps plein pour expliquer.
Khao Yai se trouve à 3 heures de route de Bangkok. Il y a des vignobles, des fermes et des manoirs. C'est une destination de niche qui convient très bien aux vacances.
Texte originalTraduit par google
6/8
Réponse de l'établissement: Dear Shunqiziran,Thank you very much for staying at InterContinental Khao Yai Resort and for your wonderful comment regarding our hotel designed by Bill Bensley. We're delighted that you found it interesting and enjoyed the unique experience of the train elements that reflect through our resort such as the public areas, restaurants, and guest rooms. We're glad you found our room selection to be cost-effective and spacious, with a stunning lake view and a private swimming pool. The picturesque landscape, including Swan Lake with its swans, peacocks, and koi, adds to the beauty of our surroundings. We're also pleased to hear that you had the opportunity to participate in our hotel activities with a dedicated resort staff. Khao Yai is indeed a niche destination perfect for a relaxing vacation. Once again, thank you for choosing our resort. We look forward to welcoming you back here again soon. Warm regards,InterContinental Khao Yai Resort Team
Invité
Chambre classique, avec vue sur le lac (lit king size)
Séjour au déc. 2024
En couple
4 évaluation
5.0/5
Exceptionnel
Publiée le 22 janv. 2025
Amazing resort. The best in Khao Yai, surrounded in beautiful nature.
Traduire
6/7
Richard barrow
Chambre classique, avec vue sur le jardin (lit king size)
Séjour au août 2024
En couple
32 évaluation
5.0/5
Exceptionnel
Publiée le 16 sept. 2024
One of the best experiences
Really chilled, had a great walk round the pound/ lake
Room is fantastic Great theme
Recommend this place again
Thanks
Traduire
Samrit
Chambre premier, avec vue sur le lac (1 grand lit, piscine)
Séjour au juill. 2024
En famille
1 évaluation
4.7/5
Extraordinaire
Publiée le 4 août 2024
I had a great experience. Travelled as a family of 4 and the reception was amazing. The welcome drinks were tasty and we couldn’t have picked a better room. However, may i suggest for the following improvement:
1: Anti slip mats in the bathroom. The whole floor is marble and my 1 year old is slipping about trying to get from the bathroom to the private pool.
2: Pesky mosquitoes are everywhere. Would be good to install those electric socket mosquito repellent.
3: Because of the amount of bugs at night its a bit of a drag to get to the minibar since we have to literally open the door to the veranda to access it.
Traduire
Réponse de l'établissement: Dear guest,Thank you for sharing your experience with us! We're thrilled to hear you had a great time and enjoyed the welcome drinks and your room. We appreciate your suggestions and will definitely look into adding anti-slip mats to the bathrooms, installing electric mosquito repellents, and improving access to the minibar. Your feedback helps us enhance our services, and we hope to welcome you and your family back soon!Warm regards,InterContinental Khao Yai Resort Team
MING YIU CLARENCE
Chambre classique, avec vue sur le lac (lit king size)
Séjour au déc. 2024
En famille
7 évaluation
4.5/5
Excellent
Publiée le 25 mars 2025
The hotel follows the train theme and all rooms are uniquely renovated. Rooms are a bit small but I suppose there is a good excuse as the train compartment is not going to be very spacious. Service is top notch and breakfast selection is good and delicious. Recommend for travellers who love train and country side breakaway
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THANAPOL
Chambre classique, avec vue sur le jardin (lit king size)
Séjour au juill. 2024
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 15 août 2024
Best for couple and families.
Breakfast line are good for everyone.
Traduire
Réponse de l'établissement: Dear guest,Thank you for your review! We're delighted to hear that our hotel is perfect for both couples and families. We're also glad you enjoyed our breakfast selection. We look forward to welcoming you back soon!Warm regards,InterContinental Khao Yai Resort Team
Sagar Ramnani
Suite 1 chambre dans un wagon patrimoine
Séjour au janv. 2025
En couple
4 évaluation
5.0/5
Exceptionnel
Publiée le 21 fév. 2025
The hotel was fantastic and fabulous. Perfect getaway for couples
Traduire
lu fei
Séjour au fév. 2024
En famille
2 évaluation
5.0/5
Exceptionnel
Publiée le 12 mai 2024
Amazing hotel! The attention to detail is amazing. The food at Poirot is great! Only downside is the small swimming pool
Traduire
6/7
Réponse de l'établissement: Dear lu fei,Thank you for your review. We’re thrilled to hear you enjoyed the attention to detail and the food at Poirot. We appreciate your feedback about the swimming pool and will take it into consideration for future improvements. We hope to welcome you back soon!Sincerely,InterContinental Khao Yai Resort Team
Mousey
Séjour au fév. 2024
En famille
8 évaluation
3.2/5
Publiée le 18 mars 2024
Pros: service is definitely top notch and very attentive to each family and consistently asking for feedback… Housekeeping is everyday and the WhatsApp communicate is a 👍 idea especially for tourist. Food is wonderful as they are served hot and minimise wastage, coffee definitely hit the spot!
No crowds at all and the place is really pretty sight with a lot of swans and fishes and bicycles to rent ( probably have some baby seats too)
Places are a little far away but buggy service was available.
Cons:
being a tropical hotel definitely will be expecting some insects but definitely not expecting so much mosquitoes from level 1. Daughter was bitten 4 times for a 2 hours nap and at least in total 5 bites from mosquitoes for each members.. we have feedback several times to the staff and they really do something which we appreciate a lot 🙏 but honestly we hope more can be done on the maintaining the hotel given it is a 5 stars hotel
We were given a private pool but it is full of bird shits which we didn’t really expect. Since we r not using the pool and outdoor area, we didn’t feedback.
In the end we didn’t use the pool and outdoor area due to the bird shits and mosquitoes.
Location is a little far away from some of the known attractions places.. which I missed out during planning
Probably need to be prepared with what nature will bring us..
Traduire
Réponse de l'établissement: Dear Mousey,Thank you for your detailed feedback. We’re glad to hear that you appreciated our attentive service, daily housekeeping, and the convenient WhatsApp communication. We’re also pleased you enjoyed the food, coffee, and the beautiful surroundings.We’re sorry to hear about the issues with mosquitoes and the condition of the private pool. We understand how important these aspects are, especially for families. Please know that we are taking your feedback seriously and will address these concerns with our team to ensure a more comfortable experience for future guests.We hope you still managed to enjoy your stay despite these challenges and we appreciate your understanding. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back with an improved experience.Sincerely,InterContinental Khao Yai Resort Team
Georgina
Chambre classique, avec vue sur le jardin (lit king size)
Séjour au mai 2024
En famille
2 évaluation
3.5/5
Publiée le 2 juill. 2024
Great ambiance and environment being surrounded by nature. Nestled next to the Khao Yai Nature Park.
Room was clean and tidy. Service staff were friendly. Breakfast and dinner had ample choices.
The only complain I had was dinner took very long to be served on the first night. Provided feedback and the issue was rectified.
Will visit again if I am ever in Khao Yai!
Traduire
Réponse de l'établissement: Dear Georgina,Thank you for your feedback! We're delighted you enjoyed the ambiance and natural surroundings of our property. It's great to hear that our team was friendly and that you liked the variety of breakfast and dinner options. We apologize for the delay in service on your first night but are glad we could address the issue. We look forward to welcoming you back on your next visit to Khao Yai!Warm regards,InterContinental Khao Yai Resort Team
Utilisateur anonyme
Séjour au nov. 2023
En famille
6 évaluation
5.0/5
Exceptionnel
Publiée le 29 déc. 2023
Transport us back to the era of trains, reliving the charm of bygone locomotives. Enjoy an incredible stay at a hotel adorned with a nostalgic train theme.
Traduire
Réponse de l'établissement: Dear guest,Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the nostalgic train theme of our hotel. It’s our pleasure to transport guests back to the charm of bygone locomotives and provide a unique and memorable stay. We look forward to welcoming you back for another incredible experience!Sincerely,InterContinental Khao Yai Resort Team
KinYuen
Séjour au nov. 2023
En famille
9 évaluation
3.5/5
Publiée le 21 déc. 2023
1) Bathrobe’s dirty ,2) dinner in (Papillon)Hotel Restaurants on 20 Dec,Waitresses Service is Excellent .3) The worst part is I didn’t go to the Papillon bar for drinks, when I check out today , I received a bill of Papillon Bar $1541.78 baht, and charged in my room, I looked at the Bill, the Room number is look like 124 , but when you look seriously is 127 , also check out the Signature is not my Signature. For a Five Star Hotel, this is really unacceptable and Outrageous.4)
When I checked in, I asked to see any largest room available,suitable for my next choice? They have a record of my request but no reply?
Traduire
Réponse de l'établissement: Dear KinYuen,Thank you for bringing your concerns to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. We appreciate your feedback as it helps us improve our services. Rest assured, we will investigate the issues raised, including the cleanliness of the bathrobe, the billing discrepancy at Papillon Bar, and the lack of response to your room request.Please allow us the opportunity to address these issues promptly. We value your patronage and hope to have another chance to provide you with the exceptional service that we strive for.Thank you for your understanding, and we look forward to the opportunity to welcome you back and exceed your expectations.Best regards,InterContinental Khao Yai Resort Team
Champ J.
Séjour au oct. 2023
En couple
2 évaluation
4.7/5
Extraordinaire
Publiée le 11 déc. 2023
Well attention and serviced-mind from the staffs upon your arrival. Breakfast was good. Impressed with the service for giving alms to monks upon request. Biking around the lake was a good chill-out before check out.
Traduire
6/8
Réponse de l'établissement: Dear Champ J.,Thank you for sharing your experience with us! We're delighted to hear that our staff provided attentive and service-minded assistance upon your arrival. It's great to know you enjoyed the breakfast and were impressed with our service for giving alms to monks upon request. Biking around the lake sounds like a wonderful way to chill out before check-out. We appreciate your feedback and hope to welcome you back for another enjoyable stay.Best regards,InterContinental Khao Yai Resort Team
Kraafish
Chambre classique, avec vue sur le jardin (lit king size)
Séjour au sept. 2024
Seul
2 évaluation
5.0/5
Exceptionnel
Publiée le 15 oct. 2024
Fantastic getaway place. Breakfast is high quality
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Mayuree Masayavanij
Séjour au juill. 2023
En famille
1 évaluation
4.2/5
Très bien
Publiée le 7 août 2023
We love the hotel's unique design by Bill Bensley. Rooms are beautifully decorated with heritage train design. Their bathroom amenities by BYREDO are really nice. A walk or a bike around their lovely lake is highly recommended.
Traduire
Réponse de l'établissement: Dear Mayuree Masayavanij,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here. Your positive comments will motivate us to delight all our guests further. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Intercontinental Khao Yai Resort