Hôtels à Ottawa avec parking

Nous avons réservé cet hôtel à la dernière minute car nous devions rester une nuit supplémentaire en ville et c'était vraiment génial ! C'est un hôtel où j'y retournerais sans hésiter ! La dame au comptoir était extrêmement gentille et parlait portugais ! Elle était ravie de pouvoir nous parler portugais, et nous étions ravis qu'elle parle portugais ! L'hôtel est vraiment bien situé, en centre-ville, près du Parlement, et la chambre était incroyable ! Un studio très grand et spacieux avec une cuisine et un salon. Le lit était très confortable, mais le canapé-lit n'était pas terrible (comme dans tous les hôtels). Les toilettes étaient grandes et équipées de tout le nécessaire. Le petit-déjeuner était bon : œufs, bacon, fruits, céréales, gaufres fraîches, pudding de chia, pain… Il y a un parking privé payant, mais l'entrée est très étroite. Il y a aussi des places de stationnement payantes dans la rue.

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

En famille de trois, nous avons vraiment aimé notre séjour à l'hôtel, je réserve certainement à nouveau. Très proche des achats et de l'autoroute 417. Hôtel situé dans une zone très calme. Je voudrais remercier M. Soheil à la réception qui a été très gentil et utile.

Hôtel excellent, très propre et personnel accueillant. Le parking est abordable : 23 $ pour 24 heures. Si vous prévoyez de stationner plusieurs fois par jour, vous pouvez acheter un ticket à la réception. Sinon, le tarif est de 23 $ par stationnement. Excellent rapport qualité-prix.

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

La chambre est large, propre, à pied à dix minutes peut atteindre la montagne du Congres, la salle d'art, l'église de Sainte-Mamma et d'autres attractions. Mais le siège est très tensionné, le voyageur doit être arrêté à la fin de l'hôtel, généralement à pied à deux ou trois minutes, c'est pratique

L'hôtel est très bien situé et la chambre telle que sur les photos.

C'est bien, à 10 minutes à pied de la montagne du Congres, c'est pratique, j'aime la balcone de la chambre, une vue spacieuse et bien vue

Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)

Mejor elija otro hotel. El barrio en el que está.... El desayuno es una bolsita de papel con un pequeño yogurt, una magdalena y un pequeño tetrabrik de zumo y te vas para tu habitación. En las fotos del hotel se ve una sala para desayunar pero que no funciona. La insonorización de la habitación es nula, se oye a los otros huéspedes. Cerca tienes sitios donde comer y un supermercado.