Découvrez les avis réels des clients sur les hôtels.
Publiée le5 mai 2026|Chambre lits jumeaux de luxe
FatherfairyLes chambres sont propres, confortables et bien entretenues pas de baisse de normes par rapport à ma première visite.
Le service était facile à travers tout. Merci spécial à Joan pour avoir manipulé les entrées et les sorties de manière efficace et professionnelle.
La location est très confortable avec un accès facile aux installations et aux transports voisins.
En général, un hôtel fiable qui fournit constamment.
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Prix par nuit à partir de :VND 1 612 572
Publiée le3 juin 2026|Loft de luxe Lit King
Utilisateur anonymePerfect location. Next to Pakuwon City Mall. Great service by the staff. Breakfast was fantastic. Clean and neat room and hotel. Might come back again next time. 30-45 min to the airport depends on the traffic
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Prix par nuit à partir de :VND 1 170 665
Publiée le29 nov. 2025|Chambre Westin Club King Size Non-fumeur
jetlaggerWestin Surabaya is a beautiful property with gorgeous views and amenities and impeccable service to match. The pool and surrounds are pleasant for swimming.
The Club room is very comfortable, quiet and feels fresh all round. The heavenly bed is such a delight to sleep in. The Club lounge is one of the most outstanding hotel lounges I have frequented. The views from the 39th floor are divine whether day or night. Service levels in the Club lounge are impeccable from each and every staff member.. so welcoming, professional with beautiful hospitality. Food selection, drinks and comfort all round. Nila and all of her lovely colleagues are truly at an inspiring level of excellence.
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Prix par nuit à partir de :VND 3 291 042
Publiée le19 janv. 2026
Helmy Laisanna
Reasonable price, friendly service, the room is very clean, the location is very close to shopping centres. Very recommended
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Prix par nuit à partir de :VND 755 893
Publiée le30 mai 2026
AngelaGrace16Le service de l'hôtel est très bien situé, mais il est très bon de se rendre à l'hôtel. Le petit déjeuner est très bon, mais il est très bon, mais il est très bon, et il est très bon, très bon, très bon.
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Prix par nuit à partir de :VND 662 860
Publiée le21 mai 2025
Polka13This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
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Prix par nuit à partir de :VND 403 143
Publiée le3 nov. 2024
FirzahardynL'un des meilleurs hôtels à essayer. Parce qu'il y a de nombreux endroits stratégiques qui vendent des aliments et des sungi bon marché parce que la situation est au milieu du logement. Adéquat pour les familles et les couples pour les week-ends ou les vacances longues
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Prix par nuit à partir de :VND 217 077
Publiée le23 janv. 2026|Chambre standard (lit double)
Invité📍Location
(+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby.
(-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather.
🏠 Room Facilities
(+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room.
(-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge.
🏨 Hotel Facilities
(+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby.
(-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough.
👥 Service
(+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.
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Prix par nuit à partir de :VND 496 176
Publiée le23 oct. 2024
Gustina
Seperti nya hotel lama bisa di lihat dari kasur yg saya tempati. Waktu mau mandi mereka lupa kasih handuk .harus di minta dulu .anak saya mesti turun ke resepsionis untuk minta handuk. Air minum cuma di kasih untuk minum bersama di luar kamar. Di kamar mandi nya ada semut hitam ke luar banyak di wastafel. Banyak nyamuk di kamarnya harus minta baygon untuk semprot nyamuk. Harus diperhatikan oleh pihak hotel supaya tamunya nyaman menginap di sana....kami pesan dua kamar ..
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Prix par nuit à partir de :VND 275 223
Publiée le23 déc. 2023
jaman purba
Bon service, amicale, location est très proche de la mosquée de l'ample, le prix n'est pas cher, pas bon marché ... juste hier il y avait un peu.. expérience.. au milieu de la nuit je veux uriner,,, l'eau ne courant pas..
************* trouver de l'eau dans la prochaine chambre.
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Prix par nuit à partir de :VND 213 201