Avis : Grand Hallmark Hotel - Johor Bahru

This is my regular stay due to its strategic location. The property is rather old, but rooms with windows are a better choice. Cleanliness is average, yet it offers good value for the price.

Service and facilities were good enough for a short one-night stay. Quite value for money as breakfast was included. Breakfast was a simple Malaysia breakfast buffet and tasted good. However, a point to caution future guests, I was asked to hand over my card to pay a deposit fee, which I thought the staff would simply scan/ tap the card on the card reader machine (like the previous hotels I have stayed in). But to my horror, the staff started taking down my card details, including my CVV number. Immediately, I felt extremely insecure and knew that it is too late to ask them to delete it as I could not be certain that they would truly delete the details. Hence, I immediately proceeded to lock my card and inform my bank about this. In the end, I had to pay for a replacement card for ease of mind. I felt that the staff should have provided an option to place the deposit in cash and also informed beforehand that such card details would be taken down. If I had known that my card number and CVV number had to be recorded for deposit purposes, I would have requested to pay the deposit in cash.

2nd stay here because it's cheap. Room is clean. Bathroom is okay. Got breakfast. Love the mee rebus. No halal eateries in walking distance. Need to go by car.

Room juz nice for rest.. service overall ok.. parking specious..

Price was ok for triple room. Come with breakfast which was a surprise to us! Simple breakfast served, room was ok but the window was small and nothing to view, just for sunlight. Overall it’s a ok hotel for a short getaway in JB for my family

Affordable and convenient, but cleanliness needs improvement. Some areas were dusty and I noticed ants in the room. Still, for the price, it’s okay if you just need a place to sleep. Staff were polite, and check-in was smooth. Don’t expect luxury, just basic comfort.

Deluxe Double Room No. 319 is quite spacious. Appreciated the cleanliness and friendly service of the hotel. It offers good value for money and a convenient for me in attending class beside this hotel upstair last Friday to Sunday.

For the price, it’s good for a short and no frills stay.

The room is okay for sleeping only, most of my 3 days stay in jb was not in the hotel!

Very comfortable

Bed and bedsheets are old and toilet door knob looks like it’s coming off anytime. The bedside lamp is falling off

good for short stay, location is a plus point. nearby banks, and local restaurants.

The hotel room is not the same as in the picture, a bit dissapointing. But for the services all good.

Good location, easy check in.