We arrived on 22/12/23 for a 5 day Christmas break.First the good points, hotel is good location for the old town, reception staff were pleasant and helpful, room was clean bathroom/shower very good, room was well heated.Bad points We arrived around mid day and were planning on having lunch in the hotel as according hotels own website "On weekdays between 11:30 a.m. and 02:30 p.m. we offer self-served lunches consisting of a great selection of traditional Czech meals, salads and home-made desserts for favorable prices." only to be told that the restaurant only does breakfast, no evening meals either.They said the restaurant stopped serving lunch and evening meals during covid and never resumed.There isn't even a bar. When we went to our room we discovered there wasn't any tea coffee or kettle, I enquired about this was told that would be 5 euro,first time I have ever encountered that in a hotel.The bedroom layout was a bit strange, the bed faced the window and the tv was on the adjacent wall to the right so you couldn't lay in bed and face the tv. Breakfast was good on the 23/24th plenty of choice,on xmas morning we came down to find no forks, no bread,no fried eggs very little scrambled eggs or bacon.A couple beside tried to get the attention of the lady behind the counter and she completely ignored them. A person from the kitchen arrived and I told her there no forks and before I could say no bread she had turned away,she came back with the forks and I told her no bread either she turned away again not a word and just a dour expression.
Traduire