Hôtels près de Cheshire Cat Antique Gallery à Raleigh

Le meilleur endroit pour aller à NC State. La plupart des installations telles que le centre étudiant sont facilement accessibles à pied ou en navette. L'hôtel dispose d'un bar et d'un café, ainsi que d'un excellent restaurant mexicain. Un supermarché est à moins de 5 minutes, et il y a un restaurant de métro et un centre commercial à proximité.

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

La chambre était très propre à l'entrée et le personnel de la chambre frontale était agréable. Il est très bon de pouvoir ouvrir la fenêtre pour qu'elle soit ouverte.

J'ai eu le roi avec un canapé-lit, les environs de l'hôtel étaient puants.

Le lit était divin. Ils ont des vélos Peloton dans la salle de fitness. Il ne manque que deux choses : des options de restauration végétalienne, une piscine extérieure. Je reviendrais ici. Il y a des options de restauration végétalienne de l'autre côté de la rue (Happy and Hale, Element - Plant-based Gastropub. Et Raleigh Raw n'est qu'à quelques pâtés de maisons.).

Le petit déjeuner est très bon, mais il est très bon, très bon.

I felt the need to say a public thank you to Tenia at the check-in. My husband and I arrived earlier than the official check-in time and immediately Tenia explained that a large group had just left and housekeeping was working hard to get rooms ready. She took our luggage and pointed out the bar and lobby area where we could hang. I was exhausted from traveling early and proceeded to the nearest couch. Within 15-20 min Tenia came over and said she had a room for us because I ”looked so tired”. Thank God she did because I proceeded to get a 2 hour nap before our work dinner this evening. I know it doesn't sound like a huge deal but waiting another 4 hours would have been grueling and made dinner not nearly as enjoyable. In this day and time when customer service seems to have been shoved to the back of line and we now celebrate ”just showing up” --Tenia went over and beyond and you can tell she values her customers and her company. She is a fantastic ambassador for the Sheraton brand.

On s'est bien amusé. C'était confortable, les chambres étaient propres et c'était calme.

The hotel is very nice, but our room was dirty. The staff at the desk at 11pm when we checked in were friendly and welcoming. We were only staying there overnight as a stop on our way to vacation in South Carolina. There was my husband and I and our 3 adult children. We asked for a rollaway bed, as the room technically only sleeps 4. We waited until midnight for the bed even though I’d asked for it at the time of booking AND while texting Josh at the front desk while we were still driving, and again at check-in. My husband and I were meeting a friend who was preforming at Tin Roof while our children stayed behind. Upon arriving in the room, we noticed there was a random sock on the middle of the room. On further inspection, there were discarded rose petals under the bed as well as an oatmeal crème pie (?!?) under there. There was also popcorn on the windowsill. By 11PM on the day of check-in, I’d expect the room to be clean, not like someone had just used it an hour before. (The rose petals were still fresh!!!) It made me wonder if the sheets were even clean! (Yuck) The area where the hotel is is loud, but we expected that. We paid over $300 to stay there for less than 8 hours. We were not offered a different room or even a reduced rate or refund for having to sleep in a dirty room. We alerted the desk staff on our way out of the hotel to go meet our friend. I realize the staff has their hands tied when it comes to these things, but corporate should refund some, if not all of the room fee for putting us in a dirty room.

Nous étions en ville pour que notre fille puisse se livrer à la Science Olympiade à l'État de la NC. Il a été très bien placé pour vous, mais vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez été très bien placé pour vous, vous avez Le petit déjeuner était typique pour un tel hôtel. Je l'apprécierais comme 3-4 commence dans des circonstances normales, rien de fantastique mais rien de mal, bonne position, donc peut-être 4 commence. Mais ma femme a laissé un livre dans la chambre et l'hôtel nous l'a envoyé, ce qui était très gentil, donc 5 étoiles aujourd'hui. Merci!