Am Neutor Hotel Salzburg Zentrum

Calm location, easy to get around with public transportation. Friendly staff!

シャワーや洗面台とトイレが分かれているのが快適でした。電車での忘れ物について、フロントスタッフのかたが丁寧に対応して下さりました。観光地からも近かったので便利でした。

地段：非常靠近老城區。從酒店穿過隧道，左側就是洗馬池，過馬路就是老城區。但房費比老城區內便宜許多，算是優選。 交通：樓下就是公交站，1路巴士直達中央車站，車票2.4歐，可向酒店前台購買 設施：沒有空調，衹有暖氣。於是尷尬了：不開窗則不透氣，開窗則吵**（馬路邊） 比較有趣的是，洗澡和上廁所分開，兩人入住時，可互不影響 附近購物不便，步行約七八分鐘，才有超市；隧道口有一家亞洲料理小店，價格不詳 最後也遭遇了客服開房門事件……無語。請攜程客服處理中。

房間衞生還可以，需要自備洗漱用品和拖鞋。服務還不錯，工作人員英語德語都可以交流。

The hotel is good value for money, friendly staff, good breakfast. Parking can be done at the hotel or in the parking garage nearby (for the same price, 15 euro/day). The location is excellent, within 5 minutes walking you are in the middle of the nice old city.

As we booked that hotel we were not really aware that there is Hotel Neutor and Neutor Express and as we arrived at the Reception we learned that we are booked in Neutor Express, just across the street. Just out of curiosity I asked for a price for a double room , one night with breakfast in the regular Neutor I understood that the offer was about 40 Euro more expensive. Because we were travelling on budget I kept the original booking at the Express. I did not cross my mind till we opened the door to the booked room that this room is definitely in need of paint and refurbishment from top to bottom, including the bathroom! If it would not have been late in the evening and we were exhausted after a full day travelling, we definitely would have left on the spot. The floor was covered with an old, stained wall to wall carpet, the headpiece of the bed stained, the furniture shabby and the bathroom with mould around the tiles of the bathtub. I was wondering if "Express" means to expect such a low level of cleanliness and outdated furniture? We survived the night and had breakfast at the regular Hotel Neutor across the street which had an updated breakfast room and looked well taken care of. I learned something really important that day, always! to read the reviews first before booking!

Great location. Value for money the staff at the reception especially were very helpful and friendly. One of them (didn’t get her name) in the morning shift even came out of the hotel to guide us in the direction of our hike. Highly appreciated.

Miserable rooms, no soap for washing hair or body because probably it is too much job to re-fill them, toilets soviet style, reception girls extremely rude and completely unhelpful. You are not a guest, you are a hostage.