Hôtels 4 étoiles à Sendai

The first thing I'll write about Richmond Hotel Premier Sendai Ekimae is the good location. It's right next to Aobadori Station, but there is only a stairway down. An elevator is located not too far away, and I'll get to that in the last part of this review. The lobby of the hotel has a nice ambience, and the hotel offers one complimentary drink and a complimentary bowl of soba noodles. Since the majority of hotel guests take advantage of these offers, the lobby and bar can be crowded during both day and night (until 22:00). The staff whom I interacted with, especially the young lady upon check-in, were all very friendly and helpful. Water coolers are available on each floor next to the elevators, so if it's late at night and you're out of water, you don't have to go far. This is a good service by the hotel. I really like the fact that from the ground level, you can take the elevator directly up to your room floor, bypassing the usually busy and crowded lobby. When it comes to sound insulation between rooms, unfortunately this was not too good. I was able to hear my neighbours banging their limbs, suitcases, clothes hangers etc. against the walls. I didn't really hear talking, but that's probably because my neighbours were Japanese and talked to each other in low tones (non-Japanese people should emulate this). As for noise from the streets, my room faced another building (which was what I requested), so I didn't hear much traffic noise. The shower temperature in my first room fluctuated badly. It would be hot for about 30 seconds, then it turned cold for a minute, then hot again for 15 seconds, then cold again for a long time. The hotel staff helped me switch to a different room, and the shower temperature in the second room was fine. The furniture in the rooms are a bit old, but that's not a big issue. The fridges on the other hand are too small and not cold, the hotel should purchase larger and better units. A nitpick of mine is having to use the television to choose the 'Do Not Disturb' sign for the cleaners. I'd much rather a switch next to the door, or the traditional sign to hang on the doorknob. I did not have breakfast at the hotel nor did I use any of the facilities, so I have no comment on those services. Overall, I had a good stay at this hotel and would recommend it to others. I hope that in the future the sound insulation between rooms can be vastly improved, and that the hotel can provide physical 'Do Not Disturb' signs or switches. Side note: If you have large luggage and need an elevator, you have to walk south just a little along Atagokamisugi-dori, and soon you'll see an elevator to the underground station. When you get into this elevator, get to the lowest level, and when walking to Sendai station via the underground passage, there is another elevator in an oddly-angled corner. Period of Stay: March 2026

J'ai passé deux nuits à l'hôtel, du 16 au 18 avril. L'hôtel se trouve à environ 400 mètres de la gare de Sendai. Dès mon arrivée, j'ai entendu une belle musique. À mon arrivée, j'ai entendu une douce flûte, jouée par de vraies personnes ! L'hôtel est propre et dispose d'une grande salle de bain très confortable. Le petit-déjeuner est unique, et un magnifique artiste de flûte est à l'honneur, un véritable spectacle émouvant. Le magnifique parc Ryuoka se trouve à proximité. C'est un hôtel que je recommande vivement pour un séjour à Sendai et qui mérite d'être réitéré.

I really enjoyed my stay here.It is conveniently located nearl Sendai Station.The public bath was perfect for relaxation and the breakfast was tasty and the staff were very friendly and helpful. As a solo traveler, I felt safe, comfortable and had a wonderful stayed. I would definitely recommend this hotel to solo travelers.

A very nice and convenient hotel. About 8 min walk from sendai main station. The hotel entrance along the road can bit a bit of challenge to find but just keep a eye on it. The room is large and spacious by japanese standard. I did not try the breakfast but they provide free starbuck coffee at lounge from 1400 to 2200hrs. Would be good if they can change that hrs to morning onwards. They provide two type of pillows, one hard and one soft..which is good. Thanks for hosting me

The hotel was exceptionally clean and well-maintained. The spacious environment made the stay very comfortable. The bathroom was fully equipped, featuring a rainfall shower and a separate wet and dry area for added convenience. The extra-large double bed came with four pillow options, catering to different preferences. Additionally, the room provided a hairdryer, straightener, and curling iron, which was a thoughtful touch. The staff were polite and friendly, making the overall experience even more pleasant.

Very near to Sendai station just walk on upper walkway to AER building cross the road that you don't have any problem with luggage. Bed is comfy and breakfast had more variety which filled your day with good food. Staff are very welcome they will recognize you immediately when you walk in to check in after you left your luggages with them in the morning. Definitely will come back again.

Check-in and check-out was really easy. Room and hotel both had nice amenities. But the room could have been a bit cleaner. I noticed during my 4-night-stay, that the room had not been vacuum cleaned once and two times I received a slip of paper by the cleaning staff that the cleaning could not be completed. One time they stated that there still was my stuff on the table and therefore it could not be cleaned. Another time, they did just leave the slip without checking a reason. I was confused both times, since all the things left on the table were the ones the hotel put there. The bathroom should also not only be treated for mold, but should be cleaned more thoroughly in general, since there was still dirt on the walls and cealing, which caused a small number of flies to live in the bathroom.  Some people might also find it hard to fall asleep, since the walls are thin and you can hear the noise from the street as well as the very loud bathroom vent that is on 24/7 and cannot be switched off.  Location of the hotel was easy to find and very central, so that was really nice.

Unexpectedly grand hotel, especially when you first walk in the front entrance. Very traditional hotel with great service, remember to book your free transport to and from the Sendai train station. The hot spring experience is as expected - comfortable, cozy, clean and relaxing. Highly recommended. The included Dinner and breakfast buffets are great and aside from the typical western food, it served up some local delicacies which were really nice and authentic. Highly recommended place for anyone looking at a day or two to unwind and relax.

Hotel front desk staffs were all super friendly, able to communicate well in English, helpful and professional. We came to the front desk at 1pm (outside check in time) but the staff kindly let us check in early without even being asked. Our room was clean, has good layout, even though it feels a bit tight if you have multiple big luggages but that's typical for all business hotels in Japan. The hotel is close to Sendai station (5 mins walk) where you have endless food choices. There is a 7-11 right at the ground floor of hotel. Yodobashi shopping centre is just across the hotel where you can find large supermarket Lopia, Daiso, Uniqlo, GU, Matsukiyoshi, sport stores and everything else you need. I would happily stay in this hotel again if I got a chance to visit Sendai again.

Location of the hotel is very good, located near Sendai Morning Market with many restaurants. Room is good and wider than Hotel in big city. Bes is comfortable. I definitely stay this hotel in next time.