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Avis vérifiés
Emplacement9.2
Commodités8.9
Service9.2
Propreté9.3
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Toutes les évaluations(752)
Évaluations positives(729)
Évaluations avec photos/ vidéo(90)
Personnel d'accueil amical(42)
Idéal pour les voyages d'affaires(36)
Calme et confortable(28)
Grandes chambres(25)
Parking pratique(16)
Nourriture de qualité(15)
J'y retournerai(11)
Salle de sport de qualité(10)
Évaluations négatives(23)
Matthias Christoph
Chambre supérieure (2 lits)
Séjour au juill. 2025
En famille
4 évaluation
9.5/10
Extraordinaire
Publiée le 14 août 2025
Everything was perfect. Thank you Holiday Inn Express Shanghai Songjiang. We had no breakfast and so we can’t assess.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for choosing to stay at Holiday Inn Express Shanghai Songjiang Fangta and for taking the time to share your feedback. We are delighted to hear that you had a perfect experience during your stay. Regarding the breakfast, we appreciate your understanding and will take note of your comment for future improvements. It was our pleasure to host you, and we look forward to welcoming you back for another wonderful stay!Sincerely,IHG Social Listening Team
CCHHK
Chambre lit queen supérieure
Séjour au déc. 2024
Seul
5 évaluation
8.5/10
Très bien
Publiée le 10 janv. 2025
Very good location, but no customer service. Nothing special feelings. An average hotel
Traduire
Réponse de l'établissement: Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team
Vladislav Sukharev
Chambre lit queen supérieure
Séjour au avr. 2025
Seul
2 évaluation
10/10
Exceptionnel
Publiée le 10 mai 2025
It is a pretty nice hotel for a short staying.
Traduire
Réponse de l'établissement: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team
Michael Ashton
Chambre supérieure (2 lits)
Séjour au oct. 2023
Seul
14 évaluation
10/10
Exceptionnel
Publiée le 2 déc. 2023
Excellent hotel, good value for money includes a good breakfast, clean rooms, good customer service
Traduire
Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service, hygiene and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowin gour guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Jacobus Carolus
Chambre lit queen supérieure
Séjour au oct. 2023
Affaires
183 évaluation
7.0/10
Publiée le 30 nov. 2023
Close to the Songjiang railway station.
Breakfast was ok. Also has a quite descent GYM.
Rooms were clean and staff was friendly.
Would for sure stay here again in the future.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service, breakfast and the GYM made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. We also look forward to your 5-star review! Thank you!Sincerely,IHG Social Listening Team
saleemAkhtar
Chambre lit queen supérieure
Séjour au mars 2025
Affaires
7 évaluation
9.5/10
Extraordinaire
Publiée le 8 avr. 2025
Excellent hotel
Traduire
Réponse de l'établissement: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team
Invité
Chambre lit queen supérieure
Séjour au avr. 2023
Affaires
7 évaluation
7.5/10
Publiée le 29 mai 2023
Hotel located in industrial area, far from restaurants and shops not good location
Traduire
Réponse de l'établissement: Dear Guest,Thank you for your review. We are sorry that our hotel's location failed to meet your expectations. Our hotel is located in Songjiang Industrial Park, near Songjiang Sports Center Subway Station on Subway Line 9, adjacent to Songjiang Fangta Park and Drunken White Pond Park, about 10 minutes drive from Guangfulin Cultural Heritage Park and Shanghai Sheshan National Tourist Resort. And with the development in the future, the surrounding area of our hotel will become more popular. If you need any transportation information, you can also contact the front desk at any time, we will provide you with timely help.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening
Réponse de l'établissement: 尊敬的客人:感謝您選擇入住上海松江方塔智選假日酒店,並抽出寶貴時間分享您的入住體驗!我們很高興得知您對酒店衞生、環境及Shawn的服務感到滿意,您的肯定是對我們最大的鼓勵。我們會將這份認可傳達給團隊,繼續保持專業周到的服務水準。期待未來能再次為您帶來愉快的住宿體驗!智選假日賓客關懷團隊
Réponse de l'établissement: 尊敬的客人您好:感謝您選擇入住上海松江方塔智選假日酒店,並分享如此暖心的入住體驗!很高興得知您對早餐品質和沈、Shawn的服務感到滿意,您的認可是對我們團隊最大的鼓勵。我們會將這份肯定傳達給相關同事,繼續保持優質服務水準。衷心期待您下次光臨時,能再次為您創造難忘的入住體驗!智選假日賓客關懷團隊
Réponse de l'établissement: 尊敬的客人您好,感謝您入住上海松江方塔智選假日酒店。歲月荏苒,小智在累積經驗的同時,部分設施在外觀上的確不復當年的精緻,但經過定期的保養維護,仍保持着應有的品質與功能,很高興能得到您的認可。同時奉上我們安全可靠的環境,温馨舒適的客房,整潔清爽的衞生,熱情滿滿的服務,讓您在遙遠的旅途中依然能感覺到家的温馨。在這裏,您還可暢享高速無線網絡,體驗甜夢入眠的床品與品牌衞浴的舒適感受,以及營養豐盛的中西式安心自助早餐也將為您開啟全新的一天。我們也會繼續努力,不辜負您的信任和支持,期待您有機會能再次入住我們酒店,祝您旅途愉快,笑口常開!智選假日賓客關懷團隊
Réponse de l'établissement: 尊敬的客人您好,感謝您入住上海松江方塔智選假日酒店並給予我們一如既往的支持與認可。作為優秀的酒店品牌,更作為洲際酒店集團旗下的一員,小智努力為每一位賓客提供最優性價比之選,我們擁有整潔舒適安全的客房環境,熱情周到高效的專業服務,精緻齊全而不多餘的配套設施,讓您在遙遠的旅途中依然能感覺到家的温馨。入住期間,您也可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣、健身房、免費停車場等服務。我們也非常重視您的體驗和感受,我們會將您的意見反饋至我們的管理部門作為今後改善的參考。早餐方面,我們也會不斷調整、改善,希望能為客人帶來更多樣化的選擇。非常感謝您的分享,才能幫助小智越做越好。衷心期待您有機會能再次入住我們酒店,祝您旅途愉快,笑口常開!智選假日賓客關懷團隊
Réponse de l'établissement: 尊敬的客人您好,感謝您入住上海松江方塔智選假日酒店。一直以來,我們對於房間的環境及潔凈度檢查嚴格,以期為客人打造全方位舒適潔凈的入住環境,非常感謝您對我們客房衞生的認可。暢爽沐浴、優質睡眠、高速網絡、自助洗衣閣、健身房、免費停車場等服務也是我們酒店的特色。還有我免費的自助早餐,除了常規的中西式餐食,還有當地特色美食、現煮麪條搭配多口味的特色菜品、現磨咖啡等,很高興您能喜歡。我們會繼續努力,期待您有機會能再次入住我們酒店,祝您旅途愉快,笑口常開!智選假日賓客關懷團隊
Réponse de l'établissement: 尊敬的客人您好:非常感謝您選擇入住上海松江方塔智選假日酒店,並抽出寶貴時間分享您的入住體驗!我們很高興得知您對前台同事的熱情服務、房間面積以及早餐品質都感到滿意,尤其是周邊便利設施為您帶來舒適體驗,這讓我們倍感欣慰。能夠為您的差旅生活提供貼心服務是我們的榮幸!再次感謝您的支持與肯定,期待不久的將來能再次歡迎您光臨,祝您工作順心、生活愉快!智選假日賓客關懷團隊
Réponse de l'établissement: 尊敬的客人您好:感謝您選擇入住上海松江方塔智選假日酒店,並抽出時間分享您的寶貴意見。很抱歉此次入住未能為您帶來滿意的體驗,關於您提到的空調製冷問題,我們已經記錄下來,並將儘快安排工程部門進行檢查和優化。再次感謝您的反饋,它對我們改進服務至關重要。期待未來能有機會為您提供更加舒適的入住體驗。智選假日賓客關懷團隊