Hôtel spa à Surabaya

Westin Surabaya is a beautiful property with gorgeous views and amenities and impeccable service to match. The pool and surrounds are pleasant for swimming. The Club room is very comfortable, quiet and feels fresh all round. The heavenly bed is such a delight to sleep in. The Club lounge is one of the most outstanding hotel lounges I have frequented. The views from the 39th floor are divine whether day or night. Service levels in the Club lounge are impeccable from each and every staff member.. so welcoming, professional with beautiful hospitality. Food selection, drinks and comfort all round. Nila and all of her lovely colleagues are truly at an inspiring level of excellence.

Is a very beautiful hotel the service are excellent especially at the reception counter room service is superb nice food I like the nasi goreng n the mix fresh fruit hotel swimming pool is very well decorated

Reasonable price, friendly service, the room is very clean, the location is very close to shopping centres. Very recommended

Super hôtel dans le centre-ville. L'excellent emplacement et le personnel serviable en font un endroit idéal pour séjourner à Surabaya. Il y a de nombreux stands de nourriture et restaurants autour de l'hôtel et un club à proximité. La jeune femme qui travaille de nuit est mignonne et enthousiaste. Le petit déjeuner est délicieux.

Nice and modern room with a very comfortable bed and pillows (the highlight of the stay). I especially liked the long daybed by the window. Breakfast was decent, and the pool has a nice atmosphere at night. Some minor maintenance to the pool flooring could be improved, but overall it was a very good stay.

Le Novotel Samator Surabaya Timur est situé du 15 au 18 janvier dans une chambre exécutive avec un lit double, une chambre spacieuse, moderne et bien entretenue, avec un lit confortable et une vue magnifique sur la ville. La piscine extérieure était propre et relaxante, parfaite pour se dégager après une journée. Le service spa de l'hôtel est très confortable et très réjouissant.

We enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.

Had a great time. The environment was good and all the fasilities provided could be enjoyed. Definitely will come again in the future. I faced some difficulties but it was handled well bt the workers.

This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart. Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste. The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget. I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution. But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby. I really hope they can survive this economy storm. I really love this hotel 🥺.

Excellent emplacement ! À 10 minutes à pied de Tunjungan Plaza et à 8 minutes de KFC, Pizza Hut, etc. Petit supermarché juste à côté. Cependant, je suis mécontent des points suivants : 1. Porte de chambre défectueuse : il faut la tirer pour la fermer. Je pensais que le claquement fermerait la porte, mais non. J'ai laissé la porte de la chambre ouverte pendant 3 heures le premier jour. Heureusement, rien n'a été perdu. 2. L'eau du lavabo s'écoulait trop lentement : 10 secondes après le lavage, une petite flaque s'est formée.