Découvrez les avis réels des clients sur les hôtels.
Publiée le20 avr. 2026
WutLee
This place is absolutely fantastic for families. They've got an amazing kids' club that the little ones will adore. The entire facility is really well-maintained and kept in top shape. Plus, they have a proper drop-off area, which is super convenient. It's truly an ideal spot for a family getaway..
Voir plus
Prix par nuit à partir de :106 €
Publiée le5 mai 2026
FatherfairySecond stay here and the consistency is solid. Rooms are clean, comfortable, and well-maintained — no drop in standards compared to my first visit.
Service was smooth throughout. Special thanks to Joan for handling both check-in and check-out efficiently and professionally. Quick, clear, and hassle-free.
Location is very convenient with easy access to nearby amenities and transport. We had a meal in Nishimura is decent — not over the top, but reliable and well-managed.
Overall, a dependable hotel that delivers consistently. Would return again.
Voir plus
Prix par nuit à partir de :52 €
Publiée le23 janv. 2026|Chambre de sélection (lit king size)
uow31
This hotel stands out in Surabaya for its high standard of cleanliness. The bedding was impeccably maintained, providing a genuinely comfortable and restful night’s sleep.
The service was professional and discreet. I accidentally left a shirt in my room, and the staff promptly contacted me to inform me — a level of attentiveness that reflects well-managed hospitality.
I would not hesitate to stay here again on my next visit.
Voir plus
Prix par nuit à partir de :50 €
Publiée le29 oct. 2024
Retty H
Super hôtel dans le centre-ville. L'excellent emplacement et le personnel serviable en font un endroit idéal pour séjourner à Surabaya. Il y a de nombreux stands de nourriture et restaurants autour de l'hôtel et un club à proximité. La jeune femme qui travaille de nuit est mignonne et enthousiaste. Le petit déjeuner est délicieux.
Voir plus
Prix par nuit à partir de :14 €
Publiée le25 oct. 2025
Invité
The room is very bright thus enough light when its needed for me to work during my business trip. The breakfast have decent amount of choices. Will definitely come back and stay here in the future trip
Voir plus
Prix par nuit à partir de :25 €
Publiée le8 avr. 2026
Invité
Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
Voir plus
Prix par nuit à partir de :20 €
Publiée le19 août 2024
EkoPR
La chambre sentait très fort la cigarette. Par coïncidence, je ne fume pas et il existe une règle interdisant de fumer par le gouvernement de la ville de Surabaya, mais l'odeur de cigarette était horrible. Petit-déjeuner, tous les plats sont froids, pas chauds, et tout est standard. La piscine est éloignée du bâtiment, disons donc qu'il n'y a aucun avantage à stationner gratuitement. Pour ceux qui fument activement, cet hôtel convient aux fumeurs, mais si vous ne fumez pas, évitez cet hôtel car ça sent la cigarette partout. Lors de mon voyage, j'ai commandé une chambre non-fumeur, mais la chambre sentait fortement la cigarette.
Voir plus
Prix par nuit à partir de :15 €
Publiée le8 sept. 2024|Chambre de luxe moderne (lit king size)
InvitéL'emplacement est excellent, en plein milieu du centre touristique de Surabaya, la vieille ville ou « Kota Lama ». La propreté est correcte, les draps sont la seule chose qui a besoin d'être nettoyée davantage. Le service est excellent. Et en ce qui concerne les installations, la seule chose qui manque est un sèche-cheveux.
Voir plus
Prix par nuit à partir de :12 €
Publiée le30 juill. 2024
FarheenkhalilHad a great time. The environment was good and all the fasilities provided could be enjoyed. Definitely will come again in the future. I faced some difficulties but it was handled well bt the workers.
Voir plus
Prix par nuit à partir de :7 €
Publiée le23 janv. 2026
Invité📍Location
(+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby.
(-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather.
🏠 Room Facilities
(+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room.
(-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge.
🏨 Hotel Facilities
(+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby.
(-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough.
👥 Service
(+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.
Voir plus
Prix par nuit à partir de :16 €