Hôtel spa à Dalat

Incredibly helpful and attentive staff at the front desk. Great coffee too. Nice bakery next door. We had one of the houses out back. Perfect for our family stay. Some of the rooms are a bit tired, but it is incredibly good value for money. A £1 Grab ride to the market and most of Dalat.

L'hôtel a un environnement agréable et le personnel de la réception est très sympathique et serviable pour réserver des billets pour le prochain arrêt. Dalat est un endroit calme et magnifique !

Il a été très agréable de rester à l'hôtel. Tout le personnel était amiablement attentif et utile. La vue sur l'hôtel est spectaculaire. Seuls les soucis de la natation n'est pas si propre. plein de bugs, de poupées d'oiseaux et de saletés. Personne ne nage de la coz. Mais j'ai fait huhu. Conseils sur View de la chambre, si vous voulez une belle vue sur la montagne, opte pour la vue sur le Golf Course coz l'option réelle de la vue sur la montagne ne vous donne pas vraiment une belle vue sur la montagne. Si vous êtes un voyageur musulman, vous devez informer l'hôtel avant votre arrivée, afin qu'ils puissent essayer et héberger votre demande de repas halal pour le petit-déjeuner buffet. Il y a aussi un court de balle de pique-nique là (mais pour loyer malheureusement pas complimentaire) donc apporter vos attrages si vous êtes un joueur comme moi! La chambre est très confortable et très confortable. Ils recommandent de venir à des occasions spéciales comme la NYE, Xmas et la Journée de libération/travail. Pour ceux qui voyagent solo comme moi et ne souhaitent pas voyager en bus pendant 7-8 heures à Da Lat, attendez jusqu'à ce que la rénovation de l'aéroport soit déjà effectuée après septembre 2026. Mais vous DEvez venir visiter Da Lat et si vous cherchez un camping tranquille et tranquille loin du buzz de la ville, C'est le camping que vous devez choisir. Ils fournissent également un service de navette quotidien pour aider les clients à rejoindre le centre-ville de Da Lat selon le calendrier, afin que vous puissiez planifier vos activités quotidiennement. Bien, c'est ma expérience personnelle, mais j'espère que vous en profiterez autant que j'ai fait! Bonne chance!

The hotel is beautiful, historic and well maintained. Food and service quality is fantastic. I booked a luxury twin room with high ceilings and plenty of space. Built in 1922 with lush greens and floral garden right in front, antiques and ＞ 2000 pcs of art work. It is giving Bridgeton vibes. Location is perfect yet gives you the tranquil and peace. Eateries, cafes, massages can be found next door too. My little dismay is really the room, it can be refreshed a little to help travellers feel at ease, consider making it warmer and brighter.

I stayed for two nights and arrived late at night. The Front Desk staff who welcomed me were very warm and friendly. I was pleasantly surprised to receive a room upgrade, which I truly appreciated. The resort itself is lovely, with beautiful gardens and flowers that create a relaxing atmosphere and make it enjoyable to walk around. The room was generally nice; however, there was an unpleasant smell in the bathroom, and the soundproofing could be improved as I could easily hear people talking in the corridor. Breakfast was generally good, with a nice selection of food. The staff were attentive despite the busy hours. The main disappointment during my stay was the inconsistency regarding the late check-out. One day before departure, I was confirmed a complimentary late check-out until 2pm, and my key card was even extended. I appreciated this gesture, especially since I had mentioned that I did not mind paying if needed. However, on the day of departure, the manager informed me that the hotel was fully booked and that the late check-out was no longer valid. Unfortunately, no alternative solution was offered, and it seemed as though there was some doubt about my confirmation. Luckily, my bags were already packed, and I was able to check out immediately. I later sent an email to express my concern. Another manager responded politely and offered a solution and courtesy gesture, which I appreciated. However, by then I had already checked out and made alternative plans, so it was a bit too late — though I do value the effort to follow up. I was also traveling on my birthday. While I am not someone who expects celebrations, it was a little surprising that there was no recognition at all, especially for a brand like Grand Mercure. Overall, the resort is beautiful and the service is generally good, but better consistency in communication and service delivery would enhance the guest experience.

If you're expecting a true 5-star hotel experience, you might be slightly disappointed. They really need to improve in order to live up to a 5-star standard. A child had scribbled on the wall with pencil, and no one had cleaned it off. There were drill holes in the bathroom wall, the shampoo was not refilled enough, there was no body lotion provided, and the refrigerator was completely empty. Our room was right next to an unfinished construction area of the hotel. The balcony was dusty and connected to other rooms, which did not feel very safe or private. Our motorbike was parked in the basement in the guest parking area, but it was frequently moved to another spot. I also tried to find the complimentary sauna, but it was only available to spa customers. I was satisfied with the breakfast selection, which was varied and suited our taste, especially the Pho. The dining area was very crowded during peak morning hours. Our table was taken by someone else while we went to get food. The staff seemed overwhelmed and not very professional; they were somewhat sparing with their words and smiles. We celebrated our wedding anniversary here, and the hotel prepared a small gift for us, which I truly appreciated. The location is quite convenient, close to the city center. There is a park with many beautiful flowers right in front of the hotel.

L'hôtel est un hôtel mais daté, certaines réparations / rénovations doivent être faites. Le petit déjeuner est défini au menu non pas comme décrit (qui est bon quand presque aucun invité) mais quand vous demandez un chocolat chaud au lieu d'un café et que vous êtes facturé si vous le faites n'est pas bien. Le jardin de l'hôtel est magnifique et plein de fleurs innombrables.

Il n'y a pas de climatisation dans cet hôtel. Nous étions très fatigués avec eux jusqu'à ce que je paie plus d'argent pour modifier la réservation, mais l'emplacement de l'hôtel est magnifique et proche des services. Le niveau de propreté de la salle de bain n'est pas bon. . Je remercie l'application Trip pour la facilité d'utilisation de l'application. Merci pour votre bon traitement, je vous souhaite plus de progrès et maintenir la satisfaction du client.

Le lit est un peu petit mais il est propre, il n'y a pas d'AC mais il est OK coz la température de la ville est vraiment bas, surtout la nuit.

Slipper is reused, it was packed and we noticed that there is hair inside slipper bag.