Hôtels 3 étoiles à Hat Yai

L'hôtel est très confortable et dispose de restaurants et d'un bon café à l'intérieur. Le parking est limité. Le personnel était utile et amiable. La chambre n'était pas très sonore, nous pouvions entendre des véhicules d'urgence de l'hôpital voisin la nuit. La piscine est petite, meilleure pour les enfants, et pas très propre.

I checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place. Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place. I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels. On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either. My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents. Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.

Great Service and Convenient Location, but Some Minor Issues This was our second stay at this hotel, and overall, we had a pleasant experience. We arrived late, but the staff welcomed us with big smiles and made the check-in process smooth and efficient. The room, including the bathroom, was clean and well-maintained. One of the things we appreciated was the convenience of the location. There's a 7-Eleven just around the corner, which is very handy. The hotel is also quite close to the ASEAN Night Market and Central Hat Yai, making it easy to explore the area. Although the hotel doesn't provide dedicated parking, there were a few parking spaces available in front of the hotel and along the back alley. However, it can get quite full at night due to the bar next door. We still managed to find parking during our stay, but at times you may need to walk a little. Downsides: The biggest issue is the bar located right next to the hotel. It gets quite loud after 10 PM, and we could clearly hear the music in our room. If you're a light sleeper or sensitive to noise, this might be a problem. The water drainage in the bathroom was poor on the first night, causing the bathroom to flood after a shower. It improved slightly on the second night, but the water still pooled before eventually draining. We booked a twin room, and one of the beds was quite wobbly—it shook every time someone moved. The other bed was fine, though. Despite these issues, the friendly service and convenient location made our stay enjoyable. If the noise and minor maintenance issues don’t bother you, this hotel is a decent choice for a short stay in Hat Yai.

La chambre est parfaite, nous avons réussi à nous enregistrer tôt pour une chambre afin de pouvoir poser nos bagages. C'est loin du centre de Hatyai mais dans le quartier lui-même se trouve le plus grand centre commercial, le Central Mall. Il y a aussi l'hypermarché Makro où vous pouvez acheter de nombreuses collations pour les souvenirs. Le marché nocturne de l'ASEAN est accessible à pied, à environ 1 km. Leur petit-déjeuner est très bon. Il est cuisiné individuellement selon votre choix.

Cette situation est si stratégique ; elle est si proche de la plupart des endroits que je vais, par exemple le marché Kim Yong, le café Lucas pour une tasse de saleté matin, le marché de la nuit du jardin Lee, etc. Vous reviendrez certainement pendant ma prochaine visite !

Le personnel de service recommande très bien. Proche de l'aéroport et de bons prix, en face se trouve la plus grande Amazonie du sud. C'est très bon. Le restaurant recommandé dans les environs est le poulet frit Decha. Il y a beaucoup de plats du sud. Il n'est pas nécessaire d'aller loin. Véritablement méridional, pas besoin de prendre une voiture pour aller en ville. La chambre d'hôtel était extrêmement propre.

The price is reasonable, location everything ok But the hotel room wall sound proof is worse , in the room , we can hear clearly what people talking in the corridor. Especially midnight if people walking and talking, it is too noisy to fall asleep.

Hostel was decent. Very cold too even though it’s a closed capsule. Capsule quite small, better for those who travel with only one bag (recommended). I had 2 bag (1 luggage 1 gym bag) and the space quite crowded with stuff haha. Toiletries not provided except for towel. Towel is thick so it’s hard to dry in air conditioning space. Advisable to bring own towel that is thin and easy to dry. Bring hanger as well (recommended) if you need it to hang your clothes as they dont provide it much. Plus point: location is in the centre (lee garden) and every place is walking distance (kim yong, lee garden plaza, 7E, HatYai Junction, Amazon cafe). There’s also a lot of massage shop along the hostel building. If you are here for songkran, definitely you’ll get wet the moment you step out from the hostel haha. Very convenient place and friendly customer service!!

Ce n'est pas un mauvais hôtel, situé à proximité de deux marchés nocturnes. Le climatiseur est silencieux. Mais pour la première fois, je me suis rendu compte que dans un 3*, il n'y avait même pas de bâtonnets de thé et de café bon marché....

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