Hôtels 4 étoiles à Jinan

Amazing service from all the staff at Mercure. Even with limited English, we together did everything by using translation apps 🤭—food, travel, shopping, even helping with our luggage to the train station. Housekeeping was wonderful and always greeted us warmly. Lovely welcome snacks too. We will surely come back!👍🏻💗

Great place to stay. The location is close to Jinan railways station and K88 neaby malls. The room and toilet is clean (no bidet). I chose the non-smoking room and the room is clear from any cigarette smoke. However, there are people smoking in the corridor at night and the cigarette smoke enters the room. For someone who’s very sensitive to cigarette smoke, it’s not a convenient place to stay.

I would like to extend my special thanks to Chu Yi at the Garden Road branch near Daming Lake in Jinan. As a foreigner on a solo business trip to China, when my phone couldn't connect to the local network, it meant I had no way to pay for anything. I couldn't buy food, couldn't get around, and was completely cut off from the outside world. I was filled with a sense of helplessness being alone in a foreign land. Upon hearing this, the hotel staff immediately contacted a nearby China Unicom service center where I could get a SIM card using my passport. The next morning, Ms. Chu Yi from the front desk, concerned about my language barrier and difficulty getting around, proactively offered to accompany me to the service center to help with the procedures. The moment my phone successfully connected to the network, what I felt was not just the restoration of a signal, but a profound sense of relief. This warmth continued throughout my entire stay: the housekeeping staff thoughtfully prepared a power adapter in my room; the restaurant staff enthusiastically recommended delicious and agreeable dishes during my meals. From Chu Yi's exceptional initiative at the front desk to the meticulous and warm service from housekeeping and the restaurant, your actions perfectly embodied the meaning of ”a home away from home.” This transcends nationality—it's all about heartfelt care. Jinan is a warm city, but Atour is even warmer. On all my future business trips to China, I will definitely choose to stay at Atour. I wish Atour and the wonderful Ms. Chu Yi all the best

Au début, j'ai pensé qu'il était un ancien hôtel qui était dans une certaine façon mais le personnel l'a fait très bienvenue et offert de changer la chambre, mais je insistais pour rester et ils ont réparé la douche pour moi rapidement. Très utile A Oui tous les mangeurs étaient grands et heureux, aimé le séjour

Curry, I'm grateful for your support and impressed by your excellent communication skills. Thanks for being there!

L'environnement général est agréable, proche du Bào Tū Quán, du lac Dà Míng et du Hēi Hǔ Quán, tous à moins de 1,5 km à pied. En sortant, on tombe directement sur une rue piétonne. Le personnel est très serviable et a même offert des fruits et des snacks aux enfants. C'est idéal si vous voyagez avec des enfants ou des personnes âgées, en raison de la proximité. L'escalier menant au deuxième étage est un peu raide et étroit, il faut en tenir compte. J'ai aussi une petite suggestion : les toilettes et la douche sont transparentes, donc on se voit presque quand on se brosse les dents, se douche ou va aux toilettes, ce qui est un peu gênant. Il y a un parking souterrain, très pratique, même si dans la vieille ville, avec tous les sites touristiques alentour, il y a forcément des embouteillages. Dans l'ensemble, c'est quand même un bon endroit.

La chambre est propre et propre, les installations sont bien entretenues et l'expérience de séjour est très confortable. Le service de la réception est très attentif et réaliste, la réponse est opportune et la position est confortable. Les produits de lit sont doux et doux, le rapport coût-efficacité global est très élevé, la prochaine fois, vous choisisserez cette maison, il vaut la peine de le recommander.

A nice place to stay, great location, very easy to get to the train station, bus ; the breakfast is of high quality, front desk staff are very nice. Overall very satisfied. Highly recommend this hotel when visiting Jinan.

This is the fifth time we have stayed at this hotel. Every time we go to Jinan, we always come here. Location is excellent - right on the beautiful canal and a short walk to both Daming Hu and the food street. The hotel service is excellent - quick check in, any request promptly dealt with. The cleaning staff were so friendly and helpful - my wife lost her watch in the room and the cleaner took extra time to help her look and find it. We stayed in one of the hotel's newly renovated suites - great facilities and amazing view of the lake. I would definitely recommend upgrading to one of you stay. Breakfast has a wide range of tasty options - recommend the freshly made jianbing and roujiamou. The restaurant also has an excellent evening buffet - for a very reasonable price you get a great range of food including seafood, hotpot and barbecue - an drinks are included as well. Overall another fantastic stay at this hotel and looking forward to our next visit. Highly recommend this place!

I had a wonderful stay at this hotel and would highly recommend it. What impressed me the most was the outstanding hospitality of the front desk staff, especially **Cris Luna**. The service was truly exceptional. As a member, I was entitled to a late check-out until 2:00 PM, but since my flight back to Thailand was late at night, Cris Luna kindly arranged an extended late check-out until 4:00 PM. This thoughtful gesture made a huge difference and allowed me to relax and enjoy my final hours comfortably before heading to the airport. I sincerely appreciate the extra effort and excellent customer service. Overall, the hotel exceeded my expectations. The security system made me feel safe throughout my stay, the facilities were excellent and well-maintained, and the room was exceptionally clean. I also appreciated the welcome fruit provided upon arrival, which was a lovely touch. The breakfast offered a wide variety of delicious options, making each morning enjoyable. Everything about my stay was memorable, from the warm hospitality to the high standard of cleanliness and comfort. If I have the opportunity to visit this city again, I will definitely choose to stay at this hotel again. Thank you to the entire team, and especially to Cris Luna, for making my stay so enjoyable.