Hôtels à Parc industriel de Suzhou, Suzhou

As always the Mercure hotel is such a wonderful hotel to stay at. I have visited the hotel a few times and I always have a wonderful stay. Staff are so friendly. The breakfast is great and much enjoyable. Rooms are warm and the lighting is great when it is time to get ready.

J'ai réservé deux nuits dans un appartement familial (qui est vraiment spacieux et impressionnant avec ses vues). Malheureusement, j'ai eu un petit problème après la première nuit là-bas. La réceptionniste m'a appelé à 14 heures et m'a informé qu'il était temps de partir. J'étais un peu perplexe et je suis descendu dans le hall juste après l'appel. Ils m'ont à nouveau parlé de mon départ, alors je leur ai montré mes informations de réservation, ils semblaient également confus et inquiets. Heureusement, ils ont résolu ce problème, mais je dirais que c'est la première fois que je suis confronté à un problème aussi ridicule, bien qu'ils se présentent comme un hôtel 5 étoiles. J'espère qu'ils amélioreront leur service et leur système de réservation.

My stay at the Hotel Indigo Suzhou Jinji Lake was great . The location is nice , hotel decoration is beautiful and their service is good too . Food in their restaurant are delicious . Will definitely come back next time .

Newly decorated and the room was spacious, well decorated and clean. The check in staff spoke no English however they ensured I understood everything they wanted to say by using a translation APP - very helpful indeed. The check-in staff even took me to my room and helped to set-up the wifi on my phone. The location was perfect for where I wanted to go. The only downside to this hotel is that the lobby is on the 25th floor and rooms are located on the floors below; the problem is that there are only 3 elevators and these are so slow and also service the offices on the lower floors. It took almost 8 minutes for the elevator to arrive after I had checked out and that was on a holiday so the offices were probably not being used.

The hotel staff were very friendly, and some could speak English. My hotel room was super clean, including the carpets, linen, and bathroom. In the morning, breakfast was buffet, and there were many choices. Five hours after checking out of the hotel, I realized that I had left my cap in the hotel so I called the hotel front desk and they made sure that the cap was delivered to my apartment. The hotel is located near Jinji lake and Suzhou centre plaza mall, but there are a lot of construction projects going on around the hotel.

The hotel is in a good location, walking distance from espire bookstore and new Times Square. The room is very good but I had some issues with the air conditioner and the fridge that weren’t working for the first night, which caused my family a significant amount of stress due to our baby’s food storage and sleep (the room got so hot that no one was able to sleep. The The reception however is very friendly and was really supportive. They fixed the problem on the second day of our stay! The breakfast is very simple, no western options but is super cheap, so still worth it. Overall a good place！

Convenient for the work I do at the Dulwich schools nearby. Not any English spoken but we get by fine with some translation apps and good nature. I'm not a fan of showing on the door that I don't want my room cleaned for sustainability reasons and it being cleaned anyway so I had to give a reminder on this. It is a friendly place, decent breakfast and comfortable rooms :)

Le lieu est calme, le transport est également pratique, l'extérieur est la station de bus, à environ 500 mètres de la station de métro, et le passage est rapide. Le service est intime, il y a une nuit libre à la nuit, bien que simple, en résumé, pas mal.

Très propre, à côté du lac de poulet d'or, vous pouvez également voir le paysage du lac, ce prix est très bon marché. Quelque chose arrive à Suzhou.

Comfortable modern room, had fantastic amenities and touches that made it great to stay in. Front desk staff were incredibly accommodating and went out of their way to assist us when getting something delivered to the hotel.